SUMMARY:

• 10+ years of diverse experience in the field of Information Technology with the emphasis on Quality Assurance and Software Testing in various sectors including Asset Servicing, Finance, Banking, Insurance and Retails. Experienced in testing both Web - based and client/server applications. Proficient in Manual and Automated testing of applications.
• Expertise in Specifications and Requirements Analysis, Testing Methodology, Test Plan, Test Strategy, Use Cases - Test Cases preparation and documentation, Verification & Validation.
• Having experience 70% in manual testing and 30% in automation testing.
• Worked as Test Lead, Onsite Coordinator, SQA Analyst and managed teams.
• Designing, developing, and implementing manual and automated tests for Black box, white box, Functional, Integration, Regression, Ad-hoc, Stress, Smoke, Performance, Compatibility, Cross-Platform, System, Data Driven, database testing, Data Flow and User Acceptance Testing.
• Experienced in testing web services using SOAP UI and POST MAN.
• Experienced in POS Testing.
• Experienced in defining, designing, creating, & executing automated tests using ‘Quick Test Professional ( QTP), Winrunner, Load Runner.
• Excellent knowledge in Quality Center in uploading test cases, preparation of test cases and execution of test cases and tracking defects.
• Experience in test management and defect tracking tools like ALM, Quality Center, Jira, AOTS, Clear quest, TFS and Buganizer.
• Experienced in planning, creating and executing tests from large system wide tests (Unit, IT, SIT, UAT, etc.) to individual functional tests and regression tests.
• Expertise in maintaining Requirement Tractability Metrics (RTM).
• Specialized in testing MAINFRAME, UNIX and Data stage environments.
• Proficiency in writing test scripts and test scenarios, data loading and extraction, identifying defects and reporting, configuration of testing environment, creation and execution of System Test Plans and Test Cases, as well as defect tracking.
• Knowledge of wholesale standards.
• Extensive knowledge of data warehouse testing procedures, data transformation stage, and data storage systems
• Knowledge in using ETL Datastage tool and RDBM systems like SQL Servers, Oracle, Teradata and DB2.
• Ability to test backend applications by writing SQL and PL/SQL statements.
• Experience in Mobile Testing using Device anywhere, perfecto mobile, Device connect .
• Experience in testing web based applications.
• Good working knowledge of Software Development Life Cycle (SDLC) &Agile methodologies.
• Extensive experience in Upgrade & post Go Live implementation support.
• Effective Team Leader and Member with proven track record of Quality Attention to Detail, Defect Free Implementation and On-Time Delivery.
• Good communication and inter-personal skills, accustomed to work in a team environment with tight schedules.

TECHNICAL SKILLS:

Testing Tools: Dollar Universe, Data flux, Win Runner, SQL Loader, SOAP UI, POST MAN, QTP, Device anywhere, Device Connect, perfecto mobile, ETL, TOAD

Bug Management Tools: HP Quality Center, ALM, Buganizer, Jira,AOTS, Clear Quest, TFS, Rally

Languages: C, C++, SQL, PL/SQL, XML, UNIX, JASON, Informatica, Teradata, Data stage

OS: UNIX/LINUX, Windows NT/2000/XP,7, g edit 2.30.3, Ubuntu 10.04

Oracle Applications: Oracle Applications 11i, 10g

Database: Oracle 8i/9i/10g, SQL Server, MySQL, DB2

Additional Skills: Microsoft Outlook, Word, Excel, Visio, SharePoint, Quickbase

PROFESSIONAL EXPERIENCE:

Confidential, FL

QA Analyst

Responsibilities:

• Designing, developing, and implementing manual and automated tests for Black Box, WhiteBox, Functional, Integration, Regression, Ad-hoc, Stress, Smoke, Compatibility, System, database testing, Data flow and User acceptance testing
• Providing operational leadership for the department, ensuring direction is in line with the goals of division and overall strategy.
• Managing day to day activities of QA Group resources (QA leads, QA Engineers, Test Analysis) while achieving individual and organizational objectives efficiently and cost efficiently.
• Responsible for the effective development and implementation of programs to ensure that all information systems products and services meet minimum organization standards and end-user requirement.
• During the planning and testing phases of the program manage the day to day testing for program (i.e. test planning, execution and analysis, and the prioritization and delivery of defect fixes).
• Administer problem management process including monitoring and reporting on problem resolution. Make recommendations to superiors regarding the acquisition and/or implementation of software to increase information systems efficiency.
• Responsible for on-time, on-budget delivery of assigned testing activities required to support the delivery of end-to- end functionality into the production environment.
• Coordinate with PM’s and UAT team to ensure alignment of testing activities and timelines in support of enterprise releases.
• Ensuring successful definition of test strategies and test execution for assigned enterprise programs and projects owned and driven by the offshore.
• Providing oversight and guidance to QA resources assigned to component Agile Scrum teams and work as an SME on all internal / external applications used for testing
• As part of this project at Confidential, Analyzed design, technical specifications, developing test case in Quality Center 11.0 to test and prioritize.
• Create vertical and Horizontal traceability matrix to map the design specifications to the test cases
• Responsible for technical reviews of design documents, business process and align testing activities.
• Involved in all phases of Software Development Life Cycle from Design, Development, Testing UAT, and Go-Live phases.
• Involved in writing complex sql queries and database backend validation in oracle db.

Environment: SQL Server, DB2, MTM, TFS, Quality Center

Confidential, TX

Test Lead

• Worked as a QA Lead BOH implementation and eRestaurant implementation

• As part of this project pizzahut store manager can perform there day to day activities using cloud based application instead of relying on legacy in store FMS (field management system) and SUS systems.
• Working on IBM Infosphere Information Server 8.7, 8.5 and 7.5 - Datastage and Qualitystage.
• Working with Business to understand the requirements and lay down the mapping documents.
• Involved in Each Phase of project - End to End module.
• Responsible for End to End testing, Regression testing, Integration testing, Functional testing, UAT
• Worked on creating shell scripts and used a lot of UNIX commands.
• Participated in all phases of testing cycle of Agile.
• Used Rally as Defect tracking tool.
• Tested the architecture of interfaces developed for the project between SUS, eRestaurant and People soft.
• Tested the individual interfaces following the business requirements.
• Lead team size of 8 members.
• Worked on XML files.
• Worked on complete. End to End POS testing and Restaurant application and integrations with different systems and applications
• Followed scrum process.
• Worked on complex sql queries used in Data stage jobs.
• Used Postgress and used a tool called Navicat.
• Worked on validating data in People soft Database.
• Used Quick base for documentation control
• Used Microstrategy tool for analysis pupose.

Environment: SQL Server 2008, Linux, Quick base, Rally, eRestaurant, Xformity, BOH, DB2, Postgress, Navicat, IBM Infosphere Information Server 8.7, 8.5 and 7.5 - Datastage and Qualitystage

Confidential, CO

Test Lead

Responsibilities:

• Provide operational leadership for the department, ensuring direction is in line with the goals of the division and overall bank strategy. Manage the day-to-day activities of QA Group resources (QA Leads, QA Engineers, Test Analysts) while achieving individual and organizational objectives efficiently and cost effectively.

• Responsible for the effective development and implementation of programs to ensure that all information systems products and services meet minimum organization standards and end-user requirement
• During the planning and testing phases of the program manage the day to day testing for program (i.e. test planning, execution and analysis, and the prioritization and delivery of defect fixes).
• Administer problem management process including monitoring and reporting on problem resolution. Make recommendations to superiors regarding the acquisition and/or implementation of software to increase information systems efficiency.
• Experience in testing Line of credit and Loan applications.
• Direct accountability for assigned testing resources including strategic partners
• Responsible for on-time, on-budget delivery of assigned testing activities required to support the delivery of end-to-end functionality into the production environment.
• Coordinate with PM’s and UAT team to ensure alignment of testing activities and timelines in support of enterprise releases.
• Work with cross functional team members to manage the backlog of features and bugs, plan and schedule releases content, finalize content for release
• Ensure successful definition of test strategies and test execution for assigned enterprise programs and projects owned and driven by the offshore
• Provide oversight and guidance to QA resources assigned to component Agile Scrum teams and work as an SME on all internal / external applications used for testing
• Support operational and strategic implementations through test data management, defect management, testing tools, automation, regression, estimation and test environment usage and governance.
• Responsible for owning the testing estimates as well as monitoring and managing to approved testing budgets within assigned functions and programs
• Contribute to the implementation and maintenance of robust test metrics that provide clear understanding of progress as well as drive continuous improvement throughout SDLC
• Check the data consistency betweenProvenir and ACAPS and perform testing activities.
• Review the loan details, process details and loan process updates to the Bank.
• Check Loan review, Action resolution and financial controls in Lendscape.
• Used SOAP UI as part of testing.
• Experience with POST MAN tool and worked on REST API testing.
• Used ALM quality center and clear quest.
• Involved in UAT.
• Used QTP for regression testing.

Environment: SQL Server 2008, Linux, SharePoint, ACAPS, SOUP UI, POSTMAN, QTP, ALM, Clear quest, TFS, Provenir, Lendscape

Confidential

Sr. Testing Advocate/PSO Manager

Responsibilities:

• Excellent communication & leadership skills. Ability to quickly learn new business and technical concepts/applications in a fast paced service focused environment and lead highly visible and complex issues.

• Ability to quickly learn new business and technical concepts in a fast paced service focused environment. Demonstrated proficiency in written and verbal communication, ability to quickly learn business applications and analytical and problem-solving skills. Proficient with Microsoft suite of applications.
• Handling situations/incidents like escalated issues/degraded services/high-critical order/ticket push, etc... in order to meet business targets by coordinating with all key stakeholders like IT - support-delivery/business/PMO/ATT Senior Mgmt.
• The ability to quickly understand a business problem and drive the application(s) teams to root and resolution of the issue, take ownership of the production issue.
• Ability to communicate clean and concise problem statement and plan of action to business partners up to and including level 3’s . ( drive and status on plan)
• Experience with Creating, searching and modifying ASR/LSR orders.
• Worked on In-flight orders.
• Proficient in accessing and updating AT&T's internal tracking and ticketing system AOTS
• Maintained progress of all ASR's issued utilizing Excel Spreadsheet trackers
• Resolved issues on order completion in different systems GIOM, USRP, ICORE, SOTS etc
• Ability to look through Logs, XML and Design documents to assist in trouble shooting as needed.
• The ability to discuss at a technical level with the Application PSO, Developers and Designers the problems.
• This project is implemented in agile methodology.
• The ability to understand a highly integrated environment. Lots of applications, API’s and Data being passed.
• Knowledge of Production Support processes.
• Knowledge of software development lifecycle.
• Knowledge of the Project management life cycle.
• Experience on software Release Management.
• Ability to drive a cross functional team to problem resolution.

Environment: SQL Assistant, HP ALM, SQL Developer, DB2, Windows, UNIX, AOTS.

Confidential

Sr. QA Engineer/Test Lead

Responsibilities:

• Extensively involved in all phases of testing including System, Regression, Interface, E2E, Dress rehearsal for various requirements/projects.

• Involved in requirements gathering - attended turnover meeting with BA’s.
• Designed complexity tests for Integration and Functional Testing in the application
• Prepared Master test plan & Functional test plan in each face of testing.
• Logging of Defects and preparation of Analysis report
• Prepared Test Metrics, Results, Reports on Weekly basis for Management
• Running validation scripts, Job Flows, and basic queries in the SQL to validate
• Responsible to work closely with the customer to discuss the design and testing aspects of the application
• Responsible to attend walk through and understand the new system enhancements and transfer the knowledge to the offshore team
• Coordinate with the offshore team on addressing the issues and knowledge transfer of the new testing requirements and testing scope.
• Created and enhanced test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment.
• Automated the Web Services using SOAP UI.
• Experience with POST MAN tool and worked on REST API testing.
• Used UFT for regression testing.
• Done mobile testing using Device anywhere, perfecto mobile, Device connect (Automation).
• Worked on the estimates for the projects and got them approved.
• Processed and executed test case documents using the Mercury HP Quality Center.
• Scheduled review meetings with BA/owner/SA for test cases/plans/results and got them approved.
• Identified, analyzed, and documented defects utilizing JIRA as defect tracking system
• Prioritized the defects in JIRA and worked with developers to fix the issues.
• Retested the fixes, updated accordingly in JIRA with proper comments and closed the defects in JIRA
• Extensively interacted with business users and department heads during requirements gathering.
• Attend defect call meetings, scrums with the customer and discuss the defects with development team.
• This project is implemented in agile methodology.
• Responsible to create and execute different test packages in different test environments (IST and UAT).
• Responsible for regression package test coverage analysis, including developing and execution of manual test cases.
• Worked in onsite-offshore model.
• Data preparation/manipulation using basic SQL queries in ORACLE.
• Reviewed Business Requirements and designed Integration Test Plan.
• Involved in UAT testing.
• Documenting the status of the application after builds for review and discussions.
• Experience on web based testing.

Environment: JIRA, SOAP UI, Oracle, DB2, TOAD, Windows, LINUX, MS SQL, UFT, ALM

Confidential,Mountain View, California

Sr. Test Engineer/ Product Lead

Responsibilities:

• Classifying the customer reports and Escalating issues to Product eng. team.

• Working on multiple Google products both Desktop and Mobile apps (Android).
• Gathering user issues and classifying them into different (New/Trending/Potential) clusters.
• Reported bugs on both mobile and desktop applications.
• Working along with product teams to get user issues resolve.
• Ensuring the quality of the work / involved in Quality Management.
• Was involved in production release testing along with consumer operation team.
• Tested Google Search mobile on Android and IOS, Google Search desktop, YouTube desktop.
• Testing the issues reported by users on different devices like Android phones, Android tablets, iPhones, iPads under different conditions like Wi-Fi, 3g, 4g, battery, Orientation, Downloading and installing.
• Tested products/apps on phones and tablets
• Verify the bug fixes and feature requests before production push and reopen the bugs with detailed information of the root cause which will help the dev team to fix.
• Knowledge in viewing console logs and taking crash logs from mobile devices.
• Performed Web testing, Cross browser testing and exploratory testing for Google+ desktop and Google + mobile desktop products.
• Analyzed the requirements and wrote test plans and test cases on internal dashboard & tested. Suggested feature enhancements & new feature requests.
• Ensuring deliverable SLA's are met.
• Update status reports to stake holders.
• Good Knowledgein C, C++, Web Technologies.
• Used Buganizer for defect tracking.
• Experience on web and mobile based testing.

Environment:: Chrome, LINUX,Tools: Android-sdk, Web developer tools, Buganizer,Devices: Ubuntu, Nexus 4, nexus 7, iPhone, iPod, iPad

Confidential, California

QA Testing Module Lead

Responsibilities:

• Executed backend data-driven test efforts with a focus on data transformations between various systems and a data warehouse

• Responsible for testing all new and existing ETL data warehouse components.
• Guided offshore test teams during testing various projects.
• Review test cases, test plans & test results of the offshore test teams.
• Involved in performing User Acceptance Testing (UAT) at the end of the test phases with the requirements collected from the user.
• Prepared Test Plans, Test Methodology and Test Case as per Functional and Business requirement for System/Functional Test Specification, Unit/Integration Test Specification, Stress/Performance and Regression Test Specification.
• Done verification of Release notes for every build.
• Done Regression/Retesting for each release.
• Identified, analyzed, and documented defects utilizing MQC.
• Prioritized the defects in MQC and worked with developers to fix the issues.
• Retested the fixes, updated accordingly in MQC with proper comments and closed the defects in MQC
• Involved in Performance testing, Stress testing and Web Load testing for multiple V-users of application using Load Runner.
• Created Virtual Users and Load Scenarios for the application using Load Runner7.8/8.0.
• Coded SQL basic and advanced queries for accessing the database for testing purpose
• Data manipulation using SQL queries in ORACLE.
• Wrote PL/SQL procedures to automate testing database interactions
• Extensive usage of SQL queries for validating the database results.
• Involved in weekly staff meeting with team for gathering requirements, Bugs reporting and resolving the bugs.
• Testing bteq scripts to pull data from STG environment to 3NF layer.
• Scheduling the Jobs and checking with the logs through $U scheduling tool. Monitor EDW test environments on a daily basis.
• DoneSystem testing, Integration testing, Performance Testing in TEST environment.
• Writing and executing the Order Creation Testcases, Functional Testcases, Data validation testcases, Performance test cases and verifying the quality of code, testing using Data flux tool and other deliverables.
• Experience on Black box, white box, table driven and risk based testing.

Environment: HP Quality Center, Oracle 10g, TOAD, Teardata, SQL, Windows XP, xml, Web Publisher, UNIX, Kintana, $U.

Confidential

Test Engineer

Responsibilities:

• Understood & analyzed the requirements and Design Document to meet the Business prior responsibilities.

• Performed manual testing and maintained documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System and User-acceptance.
• Performed Database testing, Wrote SQL queries to validate data
• Documented errors in Test Director and performed Regression testing for the resolutions.
• Analyzing Test Results & Identify bugs and reporting to the developers using Test Director.
• Performed System Testing, Smoke Testing, Regression Testing
• Executed Test cases manually to verify actual results against expected results.
• Responsible for tracking issues which are encountered during testing of various modules of the application/client
• Coordinated with Offshore team and Onsite managers
• Interacting with developers for the Bug Fixes and Problem resolution
• Prepare Test metrics and send the same to client
• Generated detailed daily test status reports using Test Director.
• Coordinated in meetings with Business, Project Managers, Technical Analysts and Developers.
• Experience on Black box, white box, table driven and risk based testing.

Environment: Quality Center, Oracle 10g, TOAD, SQL, Windows XP, xml, Web Publisher, UNIX, Kintana.

Confidential

Jr. Test Engineer

Responsibilities:

• Involved in Interface (GUI) Testing.

• Preparation and execution of System and Functionality Testcases.
• Testing the Respective User Privileges on this Web Site.
• Status reporting for the test runs and Bugs are stored into the Quality center.
• Performed database testing using SQL

Environment: HP Quality Center, Oracle 10g, TOAD, SQL, Windows XP.