SUMMARY:

• As a highly dedicated & Skilled Software Technical Test Analyst/Telecom Billing/BSS - OSS Telecom Test Network Analyst/Performance Test Analyst/Software Functional tester, I am Expressing my Interest for mention position as well for Organization, I believe that my strong technical 8+ experience and education will make me a very valuable candidate for this position.
• 8+ years of professional experience in Information Technology with extensive experience in performing Functional, QA BSS/OSS Tester, Performance Automation, Web Service/API Testing and UAT Testing
• Business Module Practices involved Telecom Provisioning Billing, IABS & CABS (Carrier and Interconnecting Billing), CRM/OMOF, and Familiar with AMDOCS, CSG-ICOM, Convergent billing charging and revenue management. Workflow, Billing, Invoicing, Rates, Dynamic Routing, Telecom-Switching, Deal, Dispute, Interconnect billing & Accounting, BI Report, Security & Scalability, Alert & Notification, Utility, Telecom CRM/TRM, Workflow, Claim, Billing, Revenue Management, Oracle OATS-Oracle application testing Suite, Client Management, Transaction. Work Order Management, Maintenance, ERP, Rating Management, Procurement, Scheduling, Reporting)
• Strong Experience in Black Box Testing, Including white Box Testing, Localization, Globalization Testing, Smoke Testing, Functional and System Testing, End-to-End Integration Testing, Regression Testing, User Acceptance Testing and UI Testing, CRUD Test
• Solid Experience of testing different Approaches (Positive, Negative, Boundary, Usability, User website Accessibility, X-Browser Compatibility, GUI, Testing Types Build acceptance, Exploratory, Ad-hoc, Database Testing, Testing Scope & levels, Defect Triage Leak/Density & Defect Release Analysis)
• Strong knowledge of Software Development Life Cycle (SDLC) and STLC (Software Testing Life Cycle) models like Waterfall model, V-model And QA Methodologies like Agile & Good at defining testing methodologies & Estimation Techniques.
• Expertise in Writing/Understanding the business requirements like BRD, FRS/FSD, SRS, DFD, EPC, BPMN, Swam-Line Chart and prepared Test documents such as Test Plans, Requirements Traceability Matrix(RTM), Test Strategy, Test Cases using requirements, Overview, Scope, Defect Triage and Tracking, Defect Summary Reports, Root Cause Analysis (RCA), Test Execution Metrics, Test Results and Test Summary Reports.
• Strong experience of conducting test review meetings, defect Triage meetings, walk-through meetings to discuss requirements, test Status, issues and open defects with test Managers, Project Managers, Business Analysts and Project Stake Holders.
• Working closely with Business Analyst, developers, Clients, a support group to ensure test environment, application and data readiness, Working onsite - offshore model and managed an offshore & on-site testing team of 12 and more.
• Experience in using the automated testing in JMeter, NeoLoad, HP Load runner, HP (ALM) Quality Center 12.0 & JIRA 7x (Scrum/Kanban/Confluence/Zephyr), Zephyr(ZQL) Advance searching

TECHNICAL SKILLS:

Programming Languages: Java, C#, C, C++, Asp.Net, Advance MS SQL (SSRS, SSIS), T-SQL, Basic Groovy, VBScript

CMS Technology: Net Nuke (DNK), Umbraco

Operating Systems: Window 7,8,10 & IOS, Mac OS X, Hands on UNIX/Linux Command (Telecom VOIP, Fixed Line, Wi-Fi)

Tools: Microsoft Visual Studio, IIS, TFS, MTM, CRM (Telecom, MS Dynamic, Salesforce), Basic of SAP, Microsoft Visual Studio Online, Web Service in API Testing, RESTful, SOAP UI

Database: MS SQL server 2008/R2, 2014-16, MySQL, Oracle, DB2, Basic ETL, Informatica

Web Technologies: HTML5, XML, AJAX, DHTML, ASP, CSS, VBScript, JavaScript, JQuery, JSON, AngularJS, XDS

Others Software: MS Office 2013-16, Office 365, Open Office, King Soft 2016

Testing/Enterprise Tools: JMeter 3.0, HP Load Runner 12.53, Protocol HTTP, TruClient, NeoLoad Testing, Dynatrace, HP SiteScope, JVM, Testing Wiz Automation, Familiar with Eclipse Selenium (Jenkins, Maven), IDE, Web Driver (JUnit, TestNG), Cucumber, Ansible GITHUB, GIT, XPath, Fire Path, SVN, JIRA (Suite, CI CD Bamboo), HP ALM(QC), QTP(UFT), Solaris Real-time Monitoring Data(Telecom/HA), Splunk, Redmine, SharePoint, Software as a Service(Saas)

Telecom/E: Commerce(CRM/ERP) Domain: Wholesale CABS, IABS, Provisioning Billing, Interconnecting Billing, Convergent Billing, Oracle OATS, Basic DOCSIS,CSG-ICOM, Soft Switch, VoIP, IP Phone, Routing, Rates, Billing, CDR, Mediation, Dispute, Deal, Invoicing, OSS/BSS, CRM, Work-Flow, ISDN, PSTN, NOC, NFV, GSM, LTE, Order Management, SAP, Quick-Book, Disaster Server Management(HA), OSI Network protocol Layers 2, 3, IMP, IP PBX, Class 4/5 Soft-switch

Medical Domain: EHR/RCM, EDI, Medical Billing, Insurance, Security (HIPAA), HMS, PRS, DMS, HL7, HIE, Knowledge EPIC

Finance Domain: Insurance, Investment Banking, Finance Banking Service, Capital Market Mutual Funds, P&C State Government Domain (Govt)CCTNS(MHA-Law Enforcement), GCA Entertainment (Sports), AMC (SANITATE), SALT Department of India Logistic (Export/Import), CNG & PNG (OIL & GAS), Human Resource Service(HRIS)

Development Methodology: XP, Agile, Scrum, Relational Databases, Agile/Unified Process Methodology, SOA Architecture, Design, ATDD, BDD Development, DevOps methods, Implementation, Testing(OATS), Test Data Management, Accessibility, Usability, UI Design, IEEE Standards Compliance, X-Browser Compatibility

PROFESSIONAL EXPERIENCE:

Lead QA Test Analyst

Confidential, Greater New York

Environment: Web Application Device, IOS Mobile, OSX Mac Platform, VSTS 2015, Java EE 7 & 8 Based Tools Platform

Responsibility:

• Solid experience in Client/User Business Requirement in Business Requirement Analysis, RTM, Configuration, QoS, SWOT Analysis
• Expertise in Writing/Understanding the business requirements like BRD, FRS/FSD, SRS, DFD, EPC, BPMN, Swam-Line Chart and prepared Test documents such as Test Plans, Requirements Traceability Matrix(RTM), User Scenario, Beta Testing using requirements, Overview, Scope, Defect Tracking, Defect Summary Reports, Root Cause Analysis (RCA).
• Working with the business team to set expectations and establish key performance benchmarks to use in end user
• Communications as well as Leading QA/Others Team on Hybrid Model, Worked on Black Box, Gray Box, Functional, Manual, Integration, End-to-End Integration, Regression, Usability, website Accessibility, Performance Testing, UAT, Cross browser, Compatibility testing, Cross Operating System testing Conducting Business Requirement Analysis, Prepare performance test plan and test cases, traceability matrix, Test Scripts For middle- Ware, IOS Mobile Device, XCOD Platform, Involved in the web- Based, Client/Server and Stand-Alone applications, Data Migration to replicate incident from production platform Follows continuous Agile Methodology.
• Co-ordination with Sr. BA’s, developers, Clients, support group to ensure test environment, application and data readiness
• Responsible for Monitoring Plan and work with the team to evaluate & fine-tune system response time to establish application
• Benchmarks & ongoing monitoring Performance processes record into JIRA (Kanban/Scrum/Suite/Zephyr) for Reporting Purpose.
• Coordinating all aspects of test design, planning, and execution with product vendor and service providers
• Evaluate, plan, design, develop, and deploy testing techniques for new applications, products, and/or enhancements to existing applications for Exploratory and System Testing
• Advocate for the appropriate mix of test approaches, tools, and processes required to support productive test operations
• Provide testability/QA feedback to product engineering teams through participation in design reviews and other interactions
• Involved in mainframe testing Web Services API Testing, (SOAPUI, RESTful API) through XML, HTTP, Java, JavaScript, Groovy
• Develop tests and Perform execution on IOS Mobile product, Simulation/Emulation Technics, Different Device Testing, Responsive mobile application using genymotion like other tools, Debugger integrated into Xcode IDE, Simulation device testing
• Creating Scripts on different IOS device version 12.5.5 and Old Version Compatibility Testing of Existing Product & Built, Mobile System testing and Testing on different network 3G, 4G,VoLTE, LTE, Wi-Fi to check response and performance
• Executing different Scenarios Using Sampler (HTTP, FTP, Database), Controllers & Listener of JMeter like Benchmarking, Increasing Load, Stress and Soak tests, Developing and deployed test Load scripts to do end to end performance testing using JMeter
• Implemented and maintained an effective performance test environment, Identify and eliminate performance bottlenecks during the Development Lifecycle, Ensured all Performance Type Testing (Load, Stress, Volume, Spike, Endurance) Work stream deliverable on time and on the budget.
• Developing status reports and communicates appropriate level of detail on Testing, Listener Performance Results, and Issues to
• Team members and senior management, Responsible on Defect Triage Leak/Density & Defect Release Analysis & RCA
• Developing & Executing in Performs lots of enhancements in the Vuser Scripts like Parameterization, Correlation, and Rendezvous Points as using HP Load Runner
• Familiar with TDD, BDD(Cucumber) and ATDD, Microsoft Dynamics CRM, Basic of Selenium Web Driver (Maven, Jenkins, TestNG), XML, C, Java, C#, Asp.Net 3.5, SQL, WinSQL, PL-SQL/T-SQL

Quality Analyst/Business Analyst

Confidential, Boston, MA

Environment: Web Application, Mobile IOS, OSX Mac, Android OS, Microsoft Technology ASP.Net C#, MS Dynamic CRM,MS SQL Server, VSTS 2013

Responsibility:

• Solid experience in Client/User Business Requirement in Business Requirement Analysis, RTM, Configuration, QoS, SWOT Analysis
• Expertise in Writing/Understanding the business requirements like BRD, FRS/FSD, SRS, DFD, EPC, BPMN, Swam-Line Chart and prepared Test documents such as Test Plans, Requirements Traceability Matrix(RTM), User Scenario, Beta Testing using requirements, Overview, Scope, Defect Tracking, Defect Summary Reports, Root Cause Analysis (RCA).
• Acted as first point of contact to over 300 users for CRM errors providing accurate solutions or fixes, Provided user support and training with over 10 written manuals for all users
• Analyze high level business requirement and developed lower level functional and technical requirements
• Determine impact of functional requirements in collaboration with other team members on various aspects of existing systems
• Maintaining the ownership of a feature or features set throughout the system SDLC supporting design, development, quality assurance and production supports efforts.
• Worked with vendors and consultants on key implementations, Walked clients through business processes for inclusion into Microsoft Dynamics CRM
• Worked with Visual Studio to create SQL reports, managed in collaboration with IT to troubleshoot server and database issues
• Employed Agile methodologies for new clients on-boarding and enhancements to their CRM Microsoft system
• Created over 40 work-flows and maintained them as needed, Utilized J Script and SDK to develop customization on forms and/or individual fields
• Conducted standard testing procedures for any enhancements to CRM Dynamic & Participate in issue investigation and resolution

Sr. Software QA Analyst

Confidential, New York

Environment: Web Application, Mobile, Microsoft Technology ASP.Net C#, VSTS 2013, Java EE 7 Based Tools Platform, MS CRM, CMS, Oracle OATS, AEM, PHP, IEEE Standards Compliance, OSI Network protocol Layers 2, 3, IMP, MGCF, IP PBX, Class 4/5 Soft-switch, Software as a Service(Saas)

Responsibility:

• Solid experience in Client/User Business Requirement in (Telecom, Mobile), Box Testing, Including Gray Box Testing, Manual, Functional, Integration, E2E Integration, Regression, Performance Testing, Database Testing, UAT, Compatibility testing, Cross Operating System Testing Creating Test Plan, Strategy & Perform UAT at Client environment, continuous Agile Methodology, Defect reporting and test closure & Agile/Scrum Methodology in JIRA (Scrum/Kanban/Suit test-Basic of CI CD, Ansible- GitHub Bamboo/Confluence).
• Solid experience in Client/User Business Requirement in (Telecom, Mobile), Functional, Integration, E2E Integration, Regression,
• Testing on different Network 3G, 4G, LTE, VoLTE, Wi-Fi to check response and performance. Performance Testing, Creating Test Plan, Strategy & Perform UAT at Client Side, Followed continuous DevOps Methodology
• Used Agile/Scrum Methodology in JIRA Atlassian, Strive for continued excellence for Defect Life Cycle with Development team.
• Performed lots of enhancements in the Vuser Scripts like Parameterization, Correlation, and Rendezvous Points a using JMeter, Identified bottleneck causing Performance issues on the servers and worked with development team to detect the root cause.
• Executed different Scenarios Using Sampler (HTTP, FTP, Database), Controllers & Listener of JMeter like Benchmarking, Increasing Load, Stress, and Soak tests after defects found followed Root Cause Analysis (RCA) to present scenarios to DevOps Team.
• Business & System Requirement Specification, Client Relationship, Brainstorming, Interaction with Clients & Other Stakeholders
• Defines and tracks user and technical issues in onboarding process (Triage) and report defects Management, define severity and priority for each defect.
• Test implemented technologies and record results using standard testing strategies including artifacts such as test strategy, test scenarios, traceability matrix, functional test plans, defect management and user acceptance test plan with entry and exit criteria
• Assist with user interpretation of technical specifications and provide clarity in documents based on user feedback
• Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues
• Review release notes with each build for accuracy and completeness, Document process flows for the end user support in troubleshooting
• Identifying root cause of error and delay and taking steps to mitigate future occurrence through new test cases
• Prepare documentation to educate technical and non-technical end users on transport onboarding steps, Created Various Vuser Scripts basing on the Critical Transactions Used by the Real-Time users using JMeter and HP Performance and Monitoring tools like HP Site Scope, Performance Center, involved in term HP SiteScope, Virtual VM, Dynatrace Neo-Load Architect & Performance attributes in Database Problem, Web Server, Response Time, Locking and GC or Heap Crash, Throughput
• Performance scripts using VUGen using the HTTP, Web services, TruClient-Ajax, Citrix protocol to emulate the application. All scripts are to be appropriately correlated, Parameterized, checkpoints, think time in HP Load Runner, Monitoring using HP Site Scope
• Performed Functionality testing, Usability testing and interface testing, Navigation business flow, Manage Test Plan, Quality Analysis, Defect Submission & Co-ordinate with Scrum Master, Manager, Developer Team, QA Team, Report submission to Lead
• Involved in automation testing using NeoLoad using monitoring response time and Load/Stress/Volume/Endurance testing script.
• Participated on basic Terminology on DevOps/TestOps methodology, CI (Jenkins), VSTS, Expertise on Load Runner 12.50, HP SiteScope, Neoload5.0 practices, Familiar with term SOASTA Cloud-based testing, Microsoft Dynamics CRM, Familiar terms with Selenium Web Driver (Maven, Jenkins, Ansible-GitHub), SOAP UI, Rest API Testing, AWS Cloud Platform, Blaze meter Integration) through Programming language XML, C, C++, Java, C#, Asp.Net 3.5, SQL, PL/T-SQL, SIT/UAT Platform.
• Run performance tests targeted at the applications from either an external cloud location or inside the internal network. Run tests directly against the external components to determine performance and capacity requirements by eliminating network latency and external components

Software Quality Analyst

Confidential

Environment: Web Application, IOS OSX & Android OS Mobile Platform, Microsoft Technology ASP.Net C#, VSTS 2013, Java EE 7 Based Tools Platform, MS Dynamic CRM, CMS, AEM, IOS, Mac OS, Android Mobile Platform, IEEE Standards Compliance, OSI Layers, Soft-switch, Software as a Service(Saas)

Responsibility:

• Provide exceptional contributions to client side communication as well document, QA methodology and software development
• Lifecycle & Application and requirement analysis, Agile Methodology in JIRA (Scrum/Kanban/Confluence)
• Testing Accessibility, Usability, UAT, UI Design, Standards Compliance, X-Browser Compatibility Version of IOS and window
• Software quality testing Box Testing, Including Gray Box Testing, Manual, Functional, Integration, E2E Integration, Regression, Performance Testing, Database Testing, UAT, Compatibility testing Responsible for the creation of the Requirement Tractability Matrix (RTM) and Responsible for Test Data Preparation as per the Requirements
• Worked on status reports, issue/risk identification, and test management & followed Agile/scrum Methodology.
• Testing on different Network 2G, 3GPP, 4G, Wi-Fi to check response and performance. Performance Testing, Creating Test Plan, Strategy & Perform UAT at Client Side. Analyze test results in order to Client and validate defects, errors, configuration issues and interoperability flaws,
• Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.
• Communicate test progress, test results, and other relevant information to project stakeholders and management.
• Participated in Automation scripts of JMeter & HP Load Runner Performance tool, Review and validate/verify test case results and Involved in NeoLoad tools. Document them & Various Reporting to stakeholders and technical team
• Participated in Web Services API Testing, (RESTful Service) through Getting, POST, XML, HTTP Protocol, Java, JavaScript
• Managed tasks as assigned by the Team Lead or Test Manager, Responsible for reviewing the Test Cases, Defect Reports, Test Evidence Reports, and Test Summary Reports throughout The Testing Life Cycle using in HP ALM Mercury Quality Center
• Worked on automation framework, develop tests and automate for Mobile products (IOS and Android, Window) and WSDL
• Web Service REST API, Bugzilla
• Simulation/Emulation Technics, Different Device Testing, Responsive mobile application using genymotion like other tools
• Experienced in monitor and manage defects to resolution for multiple tests/common problems in HP ALM/Quality Center
• Worked as a part of the team, which was responsible for designing the User Documentation
• Involved in OO Programming in C#, C++, Asp.Net, SQL, Python, T- SQL Visual Studio, TFS, Microsoft Test Manager, ADO.Net, PL-SQL
• Worked on HL7 Integration, Claims, CMS (Content Management System) and Policy, HIE, EHR/RCM, EDI Health Care Applications including HIPAA & Epic Software

Finance Test Analyst

Confidential

Environment: Web Application, Microsoft Technology. Desktop Application, NSE, BSE Trading Platform

Responsibility:

• Researching, analyzing, trading and monitoring investments, derivative securities Treasury futures, swaps, equity futures and cash
• Instruments & maintain Wealth Management Portfolio of customer Centric
• Services across all verticals in finance, Bonanza offers you the perfect blend of financial services right from Equity Brokers, Advisory Services that cover Portfolio Management Services, Mutual Fund Investments, and Insurance to exceptional Depository Services.