PROFESSIONAL SUMMARY:

• 11 years of experience in Software Quality Assurance and actively involved in analysis, design and implementation of Client - Server, Mobile, Web applications & API’s on different platforms.
• Experience with different projects such as Government, Education, Banking/Financial, Telecom and Retail sectors. Extensive Lead experience in Manual and Automated testing.
• Extensive Experience in preparing Test Plan, Test Strategy, Test Scenarios, Test cases based on Business Requirements and Technical Specifications.
• Extensive work experience in Functional, System, Round trip, Regression, End to End, Smoke Integration, Interface, Conversion, Performance, Volume, Stress and User Acceptance testing.
• Excellent working experience in test planning, test execution and test result analysis.
• Expertise in writing Test Cases, Executing & Reporting Bugs into different defect trackers such as Test Director/ Quality Center/ALM, Clear Quest, Bugzilla, Jira, PVCS Tracker.
• Extensive experience on User Acceptance Testing (UAT), System testing, Integration testing, Regression Testing, End to End testing, Black Box Testing & Backend or Database Testing.
• Extensive work experience with internal teams to plan deliverables, report issues and drive tasks to completion and production implementation.
• Demonstrated knowledge on Web services, Database services, Data warehouse testing.
• Experience in writing SQL queries to validate input data submitted through GUI with the actual data in the Database Analyzed Test results to meet the end user needs.
• Working knowledge of web applications, cloud, mobility, testing tools, automation tools . Ability to define problems, collect data, establish facts, draw valid conclusions and provide solutions
• Excellent experience with Web Services Testing using SOAP UI. Implemented Selenium Web driver automation frame work using Java and TestNg.
• Excellent analytical, problem-solving and trouble-shooting skills.
• Ensuring Quality Controls are maintained as per industry standards.
• Experience in Web and Object Oriented Technologies.
• Worked with Data Extraction, Transformation and Loading (ETL).
• Strong Communication, Self Starter, Quick Learner Multilingual and Interpersonal skills.
• Expert in implementing / suggesting best practices and Understanding the complexity of the application, collecting the client’s requirements and providing the software solution to achieve high quality standards.
• Good interpersonal skills, committed, result oriented and hard working.

TECHNICAL SKILLS:

Operating Systems: MS-Windows (2000/NT/XP/Vista/7/8), MS-DOS, UNIX, AS/400,

ERP: People Soft 8.x/9.x, SAP, Seibel, SAP

Testing Tools: Win Runner, Load Runner, QTP, SOAP Pro, SOAP UI, Selenium, Ruby, PTF, Test Ng.

Test Management Tools: Microsoft Project 2010, TFS, Jenkins.

Reporting Tools: Test Director 7.6/8, FogBugz, Bugzilla, TFS, Rally, JIRA, QC/ALM

Data Management Tools: Test Director/HP Quality Center/ALM

Languages: SQL, PL/SQL, C/C++, C#, .Net, VB, HTML, XML, Java/flex, SAP, Siebel, JSP, COBOL, BASIC, Lotus, Pascal Browsers/Intranet I.E, FF, Chrome, Safari, Netscape 4.7, Opera

Protocols: TCP/IP, FTP, Telnet, Soap, REST.

Databases: Oracle 7/8/8i, TOAD, SQL Server, DB2, MS Access.

ETL & Utilities: Informatica 6.x/7.x/8.x Power Center/Power Mart/Power Connect, Workflow Manager, Workflow Monitor, Designer, Server Manager and Repository Manager

Packages: MS-Office (Word, Excel, PowerPoint, Access, Outlook), MS - Visual Studio, Excel Services, Pivot table tools.

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

UAT Lead

Responsibilities:

• Leading UAT in testing B2B (VEC) portal and E- Commerce applications to ensure code is developed according to project requirements. Leading Wireless SAC CPNI testing for VEC Portal up to 15 projects per release. Responsible for UAT test and production application delivery for My Business and VEC Wireless Projects.
• Worked on Catalog Subsystem for customizing catalog navigations, product associations for merchandising. Supporting UAT activities on Iconic launches for MB and VEC Portals.
• Involved in all phases of Software Development Life Cycle (SDLC). Involved in application design review, implementing test plans, and test the quality of software products.
• Responsible for test management, test data setup, test reporting, test planning, review, Communication and defect management.
• Designed developed and implemented User acceptance plans and test scenarios for UAT and End to End testing. Communicated frequently with business regarding application functionality requirements. Coordinating with global team members.
• Captured and tested all modifications to proposed functional requirements.  Tracked all test activities in MS-Excel, ALM/JIRA. Assisted Business team in producing high-quality applications. Recommended finely tuned changes to meet all guidelines.
• Followed Agile methodologies to engage in projects, understand new capability being developed and facilitate all aspects of testing - test case development, stakeholder engagement, prioritization of issues, signoff and production validation
• Used Strong time-management skills to juggle multiple projects simultaneously.

Environment: Broad Leaf Commerce, IBM Web sphere Commerce, IBM WCS 7, Elite Store, Sterling CPQ, FEP 5, Java, Oracle, Application Lifecycle Management ALM 12.53, JIRA 7.3.X

Confidential, Phoenix, AZ

Lead QA Analyst

• Worked on Confidential -Registered card (RC) for coupon and coupon less offer registration using in house and social media network channels across the world.
• Prepared test scenarios and scripts for all API validations to conduct smoke, SIT, regression, performance and user acceptance testing. Identify the issues between upstream and downstream systems and tracking application flow.
• Tested Restful web services using Soap UI and validating other web services using Selenium. Tracking all the logs using putty and escalating all the issues to the team. Coordinated with development staff, tracking defects and fixes.
• Confidential -coordinating with offshore and onshore teams to plan deliverables, report issues and drive tasks to completion and production implementation.
• Assisting UAT validations, coordinating with Business officials to ensure the deliverables.
• Worked on WAS 6.1 to JBOSS EAP 6.2 project migration and validated all the APIs before and after migration.
• Verified the Maven repository to ensure all dependencies are right in place as mentioned in the requirement document.

Environment: Java RA 3.x, Java RA 6.x, Eclipse 4.5.1, Soap UI 5.0.0, Postman, Application Life Cycle Management (ALM), Data Studio 4.1.0, Maven, Test Ng, Jenkins, SVN.

Confidential, Alpharetta, GA

Lead QA Analyst

• Worked on Fraud Management Software (FMS) system include tracking all possible fraudulent activities in FMS system.
• Followed Agile (Scrum, XP) methodology to reviewed user stories, identified test conditions, and prioritized areas for focus. Designing, planning and execution of system testing strategies and tactics to ensure software quality of all stage of system life cycle.
• Prepared test cases, and test scripts to conduct smoke, functional, sanity, functional, ad-hoc, pair, gorilla, exploratory, regression and user acceptance testing. Coordinated with development staff, tracking defects and fixes.
• Planed daily activities and reported project quality status using Rally. Leading the QA team activities which include trouble shooting system issues, enhancements, change controls, system usage policies, new system configurations, guidance and testing support. Managing test estimates and finding solutions to the issues. Mentoring junior teams and demo the application.
• Involved in UAT validation and ensure all Stories are implemented as expected.
• Automate the application using Selenium web driver. Verified the selenium test scripts generated by team and re organize the existing scripts according the scrum changes.
• Followed Agile methodologies to engage in projects, understand new capability being developed and facilitate all aspects of testing - test case development, stakeholder engagement, prioritization of issues, sign off and production validation

Environment : HTML, XML, Java/J2EE, .Net, SQL server management Studio, Rally, Unix, Ant, Jenkins, Eclipse, Selenium.

Confidential, Phoenix, AZ

Associate

Responsibilities:

• Worked on several projects as an associate in test team including - RQMS (Risk Queuing Management System), ACES™ (Automated Compliance Evaluation System), CMG (Customer Management Group) Imaging, Splitter, HATS (Holiday and Travel Systems), SAD (Suspicious Activity Database), PS-Payroll processing.
• Utilized RQMS fraud detection software used by Chase Home Finance to check or find the fraudulent loans. Generated loans via multiple applications including RCO, ZIPPY(Retail), RHCAPS and CLM which are submitted to RQMS for fraud check loan issues using web services. Screened loans manually through the Web application used as front end for screening by business analysts.
• Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure the quality, reliability and systems safety and security
• Analyzing the interfacing applications, test environments, tools and methodologies. 
• Test Strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities. 
• Development of the test case execution plan, test case execution, managing issues, and status metrics.  Working with global team and communicating the same
• Communicating effectively with business units, IT Development, Project Management and other support staff on testing timelines, deliverables, status and other information.
• Involved in project quality review meetings for all assigned projects.
• Working with Business teams to plan deliverables, report issues and drive tasks to completion and production implementation.
• Uploaded all requirements to ALM and mapped all test cases in test plan to functional requirements, maintaining traceability.
• Record all UI activities using Selenium IDE. Edit, debug the scripts as needed in Selenium IDE.
• Testing the webpages using Selenium web driver scripts, xmls, xschema, xpath, xQuery.
• Followed QA and risk analysis testing procedure, ensuring all computer applications were defect-free, compatible with existing systems, adhered to Company and departmental standards, and met desired requirements. Analyze the test results against requirements and expected results. Record defects and coordinate resolution with development team and Subject Matter Experts (SMEs).
• Tested Web, mobile, Online, back end applications; Identified, analyzed and documented defects, questionable functions, errors and inconsistencies in software program functions, outputs, backend validations, online screens, content, and security. Writes up defects with applicable supporting evidences. Actively participated in relevant discussions related to reported issues.
• Develop the test scripts to automate the process of testing Selenium web driver.
• Developed Data Driven automation frame work using Selenium WebDriver, java, Testng.
• Develop and maintain Selenium automation regression test cases in Selenium web driver.
• Interfaced with senior management ensuring quality requirements were met. Communicated with developers, project managers, QA manager, and other management on testing needs and statuses, ensuring on schedule. Coordinated with off shore team on all test updates.
• Executed smoke, system, end to end, backend, regression and pre-production testing, tracing all the application flaws and identifying as defects. Linked defects to requirements, keeping traceability on track. Create Automate test scripts for Smoke tests and regression test efforts using appropriate automation tools. Provide ongoing status reports after each cycle of testing.
• Leading the team activities which include trouble shooting system issues, enhancements, change controls, system usage policies, new system configurations, guidance and testing support. Managing test estimates using Microsoft Test Management. Mentoring junior teams.
• Actively involved in AGILE/SCRUM design workshops, Tests custom and enhanced applications. Analyzing the logs/stack traces, research and resolve the issues by tracking the root causes. Coordinating with product owners, developers, and other members of the team to the job done;
• Being a part of UAT, Performance, Load and Stress testing, involving go-no go decisions and project sign off meetings. Automate all the stable test scripts for further automation testing.

Environment: HP Quality Center/ HP ALM, SQL Server Management Studio (2008), Toad for Oracle Login Version 10.6.1.3, Java/J2EE, .Net, SOAP UI, HTML, XML, Visual Basic, Oracle, SAP, Active-X, Common, Selenium, QTP.

Confidential, Chandler, AZ

Sr. QA Analyst

Responsibilities:

• Followed Agile (Scrum, XP) methodology to reviewed user stories, identified test conditions, and prioritized areas for focus. Designing, planning and execution of system testing strategies and tactics to ensure software quality of all stage of system life cycle.
• Prepared test plans, test cases, and test scripts to conduct functional, integration, regression, smoke and user acceptance testing. Coordinated with development staff, tracking defects and fixes.
• Planned daily activities and reported project quality status using JIRA. Leading the QA team activities which include trouble shooting system issues, enhancements, change controls, system usage policies, new system configurations, guidance and testing support. Managing test estimates and finding solutions to the issues. Mentoring junior teams.
• Performed Quality Assurance and Testing activities including validating and Verified all fixes of reporting defects, validating the status of US/defects and reporting back to the team. Parallel tested fixes in SQL, SOAP UI, Oracle and Express test loaders. Regressed whole application using ALM prior to each major release and took final decision on release. Updated regression results to the team, performing Sanity testing after each major release.
• Review java code to track code comparison between two versions.
• Worked with Business to plan deliverables, report issues and drive tasks to completion and production implementation

Environment: SQL server, Oracle, Java/Flex, QTP, Quality Center 10.0/ALM 11.0, SOAP UI People Soft Test Framework (PTF),, Visio, MS Project, MS-Office, Rally, JIRA.

Confidential, Phoenix, AZ

Data Warehouse/ QA Consultant

Responsibilities:

• Analyzed SAIS, AIMS and enterprise source systems, tracking the issues. Analyzed the Schemas.
• Tested ETL, tracking issues in each stage of transformation based on business transformation rules.
• Validated Cube and compared the results in backend. Validating all the reports.
• Identified measures and dimensions, matrix generation, and defined measure groups for data dictionary.
• Created web pages using UI tool, tested external and internal webpage, and performed share point portal validation. Reported and tracked all issues in TFS, revalidating the issues/fixes and updating the test results.
• Maintained regression tool, tracking source/staging links, creating filters, and checking exceptions. Organized data by validating count results, entity mappings, work flow and schedule results. Scheduled jobs for automatic regression and validating results in each stage including pre and post incremental results verification and report generation.

Environment: Test Director/ Quality Center, SQL Server 2005 & 2008, Team Foundation Server (TFS), MS Excel, Excel Services, MS Share Point, SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS). MS-Office 2003/2007, VB, NET, IBM Mainframes.

Confidential, Denver

Quality Analyst 

Responsibilities:

• Enterprise Incentive Management System Quality Analyst for Performance Testing on the EIMS project, Converting legacy system to new Siebel system.  Wrote test scripts for performance testing and identified requirements and risks for Performance Testing.   
• Coordinated with Confidential Business Analyst, Developers and Database Architect, identifying new requirements, analyzing user/business requirements, and documenting requirements. Prepared test scenarios and test cases for functional and performance testing.
• Participated in identifying data sources, data table connections, relational database (Source) and XSD (Target) databases, tracking all flow and writing test conditions to validate xml files. Monitored data loads and updated the status to offshore team.
• Identified the Echo Star applications, existing data transport mechanisms and database tables used in production following the EIMS Project implementation and Testing. Identified the Source system tables/manual files containing data required to populate the identified Siebel ICM solution repositories for test processing. Interfaced with UI designers enhancing the design of R-Web (Retailer- Website). Documented and analyzed R-Web, Business Center, Financial Center and Customer Support Center Test results using Test Director.
• Tested Peoplesoft related HR/Payroll modules and update the status in Quality Center.
• Involved in data driven, functional, regression, GUI, system, smoke and Integration testing for R-Web Implementation. Maintained versions for system testing and data driven regression testing for R-Web Support Center.

Environment: Test Director 8.0, TOAD 8.0, Load Runner 8.0, Oracle 9i, Informatica 7.1.3, Java, People Soft, Oracle Apps, O/S: IBM AIX, WINDOWS 2000 Server, AS/400, HP QualityCenter 9.0