SUMMARY:

• Seeking a position in a challenging environment of Software Quality Assurance and Testing where I can utilize my skills and quality practices.
• To perform Software testing using latest structured quality control techniques including test automation. Have 10 years of experience working with IT in
• Banking and Healthcare industry with specific experience working with Siebel, Sales force and related Oracle products.
• 9+ years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting
• Experience in all aspects of the  SDLC , with specific focus on testing and experienced on different system testing tools to test the functionalities.
• Thorough understanding of software development life cycle and different  methodologies like waterfall, Agile and Scrum.
• Good Experience in Understanding of ANSI all versions.
• Proficient in Test Automation Using UFT and Selenium tools
• Well experienced in working as Onsite lead and involved in Onsite - Offshore coordination
• Experience in preparing Test Plan, Developing Test Cases, Executing Test Cases, Analyzing Test result and Reporting, Bug Tracking and Defect Reporting.
• Good Understanding of requirements and analysis diagrams  Use Cases, State Diagrams, and Activity Diagrams.
• Experience in preparing the requirements traceability matrix and in designing specifications and reviewing.
• Performed  Functional, GUI, Regression, End-to-End, User-acceptance, Back-End, Stress, Migration, System testing and Integration  testing.
• Experience in RDBMS, Microsoft SQL Server (T-SQL), Oracle (PL/SQL), MS Access and associated SQL Programming Knowledge.
• Extensive Working experience in applying Relational Database Concepts, Entity Relation diagrams and Normalization concepts.
• Expertise in writing Complex SQL queries for data base testing.
• Experience in ETL/ Data warehouse backend testing and BI Intelligence reports testing.
• Expertise in validating flat files in MainFrames environment.
• Expertise in generating reports and metrics in HP ALM.
• Strong Experience in Automating Web Application Testing Using Selelnium Web Driver.
• Well Versed With Handling elements in Selenium Web Driver
• Excellent knowledge MS-Office (word, excel. PowerPoint)
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.

TECHNICAL SUMMARY:

Testing Tools: QualityCenter 11.x / ALM, JIRA, Microsoft Test Manager (MTM), Selenium

Front End Tools: Visual Basic, MS Front Page

Operating Systems: Mainframes, Windows NT/95/98/2000/XP,Windows7 Unix/Linux

Programming Languages: C/C++, SQL, Java, VB Script

Databases: Oracle 8/8i/9i/10g, DB2

CRM Tool: Siebel 6/7.5/ 7.8/8.1 - Call Center, Sales, CTI, AVAYA, UCM, eMedia, Siebel WMS

Others: Informatica, Microsoft Team Foundation sever ( TFS)

PROFESSIONAL EXPERIENCE:

Confidential, Portland, OR

QA Test Lead

Responsibilities:

• Involved in Requirement analysis, creating test strategy,test plan documents and Conducted Test Strategy walkthroughs .
• Involved in Testdesign activities like test scenario and testcase preparation and Conducted peer reviews.
• Responsible for Coordinating and leading a team of 6 in Onsite- Offshore model.
• Worked directly with clients in managing their requests,understanding their requirements and transalating functional requirements to test scenarios through hands on analysis and coordinating with the onsite and offshore team for testing.
• Involved in Mainframe testing - Hogan(Retail banking),Integrated Credit card system(ICS).
• Involved in booking various Consumer and Business Credit card accounts using ACAPS for Confidential supported portfolios and condition the accounts for batch processing.
• Involved in Statements,Letters testing,worklist,Screen flow and process flow and verifying service level agreements.
• Involved in end to end testing.
• Involved in Test execution and coordination and providing support to development team during defect fixes
• Involved in reporting daily status activities and generating weekly status reports.
• Setting up of project and defect management in HP ALM (Releases and Cycles)
• Involved in creation of Test Closure Reports.
• Involved in requirement mapping and generated RTM.
• Supported User Acceptance Testing (UAT) and Production Acceptance Testing.

Environment : Mainframe- Hogan, Mainframes - ICS, ACAPS, APLUS, Share point and HP ALM.

Confidential, Greenville, SC

QA Test Analyst/ Manual Qa

Responsibilities:

• Involved in Requirement analysis, creating test strategy,test plan documents and Conducted Test Strategy walkthroughs .
• Involved in Testdesign activities like test scenarion and testcase preparation and Conducted peer reviews.
• Responsible for the creation of X9.37 testfiles using X9 Assist tool for SIT testing and file transmission.
• Coordinating the X9 File transmisisons between TD and Other FI's at Different transmisison windows similar to production environment
• Setting up of project and defect management in HP ALM (Releases and Cycles)
• Developed complex SQL queries for querying data against different data bases for data verification process.
• Developed ETL test scripts based on technical specifications/Data design documents and Source to Target mappings.
• Scheduling and automating jobs to be run in a batch process
• Played a lead role in developing Test Cases in a spreadsheet and uploaded them to ALM Test Plan module and executed them in ALM test lab for various source systems.
• Involved in Test execution and coordination and providing support to development team during defect fixes.
• Involved in Salesforce testing
• Used Selenium for regression
• Generated Various Reports and metrics using HP ALM
• Involved in designing SQL queries for Different ALM Reports.
• Identified and executed Regression testcases from regression suite.
• Validated X9 files and Symcor Archive and ICRE posting files.
• Responsible for hosting the defect traige calls with project team and with other FI's
• Reports daily status and weekly status on projects to project tsakeholders
• Involved in creation of Test Closure Reports.
• Supported Business Acceptance Testing (BAT) and Production Acceptance Testing(PAT)

Environment : Mainframes, TIBCO, JAVA, JSP, Servelets and HP ALM, Selenium.

Confidential,  Jacksonville, FL 

Quality Analyst

Responsibilities:

• Obtaining, Analyzing and reviewing the  project specification, business requirements documents  that comprise the application in the design phase.
• Perform system analysis and understand the deliverables within SDLC using agile methodology.
• Having experience in using Rational Requisite pro. Responsible for verifying the use cases and preparing  test scenarios and scripts  to verify data integrity, functionality and adherence to business requirements.
• Coordinate/Assist with Business analyst with technical/process and scheduling  test cases/scenario reviews , work between the staff, internal and  external QA integration teams, and the client development and management  teams.
• Organized the test cases in Quality Center for  traceability a nd monitored test results, tracked defects and communicated them using Quality Center.
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate
• Created testcases for testing the 276/277, 270/271 and 278 Transactions.
• Validated flat files in Mainframes environment from external vendors like HPS.
• Executed 276/277 internal system tests including the web screens.
• Involved in Claims processing /adjustments using Diamond tool(similar to facets).
• Tested functionality and performance of webservices using SoapUI and REST.
• Coordinate deployments on a shared environment with other QA groups participating in the project
• Developed SQL Queries and testing the database using the queries.
•  Validated different data types, constraints, relationships between different tables, data length validations  using the SQL queries
• Responsible for validating functional and maintenance  of application for a given functionality in web application systems .
• Perform Integration Testing between application and external application/data base.
• Coordinate with the third party Vendor/Internal  web application  and verify the functionality is working as per business requirements.
• Work with development team to resolve defects and any environment issues
• Report test status to  QA Manager and client management
• Functional expertise in Healthcare Insurance sales, Enrollment and Billing.
• Responsible for  Smoke Testing, System Testing, Integration Testing, END to END Testing ,  Regression  Testing and User Acceptance Testing.
• Interacted with end-users and help them with UAT, production validation, and failure analysis.
• Executing Scripts, defect logging and Bug tracking through an interface with HP ALM Mercury Quality Center. HP screen recorder for defects and lead the project defect calls.
• Worked on different Siebel, Salesforce entities like Pricing, Products, Quotes, Orders, Campaigns, Assets, Accounts, Contacts and Opportunity
• Testing different types of Quotes(Small Group Quotes and large group Quotes, Service Renewals, Life, Vision, HIP and Dental plan quotes)
• Escalating the priority based issues to the Team Lead and participates in meetings with project managers.
• Assigned and tested the modules like Customer Service Management, Account Management, Order Management and Trouble Tickets functionality as per the client’s functional specifications.
• Performed Integration Testing while integrating Siebel, MQ Series (Middleware) and Geneva Systems.
• Handled the XML files while sending the Siebel data to the external system like eRate and MQ Series.
• Used to report weekly status attend the meetings showing progress and future Testing efforts to QA manager

Environment: Siebel8, Salesforce Oracle, VB Script, MainFrames, JIRA, IBM Requisite Pro, MTM, XML SPY, IBM MQ Series, TFS ,REST, Siebel WMS

Confidential, NJ

Web tester

Responsibilities:

• Involved in Defining, and Analyzing the Testing Requirements based on the Application Functionality.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs and wrote test scripts for manual testing.
• Created test scenarios for System testing and Regression testing.
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements in Quality Center.
• Executed test scripts and analyzed the test results.
• Used Quality Center for defect tracking.
• Developed Automation Scripts using QTP to perform Regression Testing.
• Tested in AI, Polstar, and Eservice and Esales applications for three companies of Palisades, New England and High Point.
• Involved coordinating with Offshore People. Assigning tasks, helping them in understanding the requirements and Providing Everyday Status report to the Manager.
• Developed the Policies for New Business, Endorsements and Renewals.
• Applied Payments in FAB Using Wire Transfer for all companies.
• Tested overall application for three companies in Automobile, Homeowners and Dwelling fire.
• Created Policies for all companies, bind and sell those Policies and verify everything is working fine.
• Worked on Insurance Modules pertaining to Commercial and Personal lines.
• Involved in testing the Property and Casualty Insurance pertaining to Small Business, Large Business.
• Various testing like, Business Function tests, User Interface test were performed on the application.
• Involved in Database Testing Using SQL to pull data from database and check whether it matches with GUI.
• Worked on Electronic Bill Payment applications when select the Electronic Bill Payment as the Payment type in the Pay Plan.

Environment: Quality Center 10, Oracle, Windows XP.

Confidential, New York

Tester

Responsibilities:

• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements.
• Involved in developing detailed test strategy, test plan, test cases and test scripts for manual testing.
• Set up the test environment, defining detailed Test Requirements, converting them into Test Cases and collected Test Metrics for analyzing the Testing Effort.
• Coordinated and worked along with the development and business teams. Controlled testing projects at every step of the quality cycle from test planning through execution of defect management.
• Extensively used SOAP UI Tool to test the Web Services.
• Involved as part of automation team using QTP, developed test scripts.
• Develop, maintain and conduct smoke test cases for QA environments.
• Worked with development teams to investigate, prioritize and resolve software bugs / defects based on the testing results.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Did regression, functional, integration, smoke, system, UAT testing on main application, prototypes created by Flex, Ajax.
• Developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Tested in VM Ware Desktop Environment.
• Responsible for writing simple to complex SQL queries to verify the data in database.
• Responsible for analysis, reports and defect tracking.
• Prepared Traceability Matrix, Test Results Documents for manual and automation testing.
• Actively attend meetings with fellow testers and other groups to evaluate the progress and Performance of the application.
• Conducted cross browser testing to check the compatibility of the AUT with different Browser's (IE, Netscape, Mozilla)
• Tested the Workspace Builder in the Citrix and Vista Environments.

Environment: QTP 10, VB Script ,Oracle, Unix,SOAP UI

Confidential

Web Tester

Responsibilities:

• Reviewed Design specifications, created test plans, test cases and executed them.
• Developed and maintained automation shell scripts using SQL*plus and UNIX tools such as ksh, awk, sed etc to test whether data integrity and referential integrity were being met.
• Extensively utilized SQA to automate test procedures & test cases that perform regression testing on front-end of the system.
• Testing of various objects on the front-end.
• On the server, performed stress testing and regression testing.
• Query the data using SQL*Plus.

Environment: TestDirector, WinRunner, LoadRunner,Oracle 7.3