SUMMARY:

• Over 8 years of experience as a Quality Assurance Analyst and Test Engineering in all phases of Manual and Automation Testing in Financial, Insurance, Retail, and Energy domains.
• Experience in Requirement Analysis, planning, design and execution of software Testing Activities and Quality Assurance activities of Windows Applications, Web Applications & Embedded software applications (Software & hardware Integration).
• Experienced in different SDLC methodologies like Agile, Waterfall, V Model, and Spiral.
• Software Test Planning, Design and Execution Manual Testing
• Coordinated with Project Managers, Development Team, Business Analysts, and End - Users for better quality testing. Worked closely with business team to understand the Requirement Document in creating Test Plan.
• Designed and built Test Cases, developed, maintained and troubleshot Test Scripts, coordinated with team members in debugging effort and assisted developers in Root Cause Analysis and clarified them the results.
• Achieved proficiency in creating Requirement Traceability Matrix (RTM) and Bug Reports.
• Extensive experience in testing E-Commerce / Retail, Client / Server applications on different environments and Software Development Lifecycle, Software testing Life cycle
• Performed Service Oriented Architecture SOA / Web Service testing using soap UI
• Created and implemented Automatic scripts for performing Functional, Regression, System, Integration testing. Expertise in Smoke/Sanity, Unit, Black Box, White Box, Gray Box, Selenium RC and Selenium Grid, GUI, Usability, FitNesse, UAT, Alpha and Beta, Load, performance, Stress, Security testing.
• Highly skilled in implementation and execution of test using HP Mercury tools Quick Test Professional, Quality Center, LoadRunner, WinRunner, Test Director.
• Generated VBScripts, reusable actions, and libraries to automate and retest in QTP, used descriptive programming to reduce time maintaining object repositories.
• Expertise in writing Test Scripts in WinRunner using Test Script Language.
• Skilled in defect tracking, recording, and prevention techniques, and Bug Life Cycle process.
• Implemented RDBMS concepts in SQL SERVER and Oracle using T-SQL/PL/SQL (DDL/DML) to create Stored Procedures, User Defined Functions, Views, Dynamic SQL, and Triggers in Database Creation, Maintenance, and Testing.
• Extensive Technical debugging skills to assist in root cause analysis and provide possible solutions.
• Tested application using Team Foundation Server (TFS).
• Experienced in UNIX servers in writing, editing, executing, and testing Shell Scripts.
• Evidenced and recognized for high productivity, attention to detail and the ability to effectively engage and meet the needs of Business Requirements.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro 8.x/9.x/10.X/11, Quality Center 8.x/9.x, 10.x WinRunner 7.x, Test Director, LoadRunner 7.x; FitNesse IBM Requisite Pro, Test Manager, Clear Quest

CM Tools: MS Visual Source Safe (VSS), IBM Rational Clearcase

Programming: Visual Studio, C, C++, C#.Net, PL-SQL, Java/J2EE, T-SQL, TSL

RDBMS: SQL Server 2000/2005, Oracle 8i/9i, MS Access 2000

DB/Reporting tools: TOAD, SSIS, SSAS, SSRS, Crystal Reports

Web/Technologies: HTML/DHTML, XML, VB Script, ASP.NET, WebSphere, Weblogic

Web Server Tools: Tomcat, Apache, IIS, Secure Shell (SSH), Telnet

Operating Systems: Windows (7, Vista, XP, 2000, 98), Windows server, MS-DOS, Linux/Unix, Mountain Lion. Mavericks, Yosemite

Other Tools: MS Office suite, Dreamweaver MX, Flash MX, Photoshop7, Sangit

PROFESSIONAL EXPERIENCE:

Confidential, Segundo, CA      

QA / Tester

Responsibilities:

• Member of the team working on the projects such as: DOTCOM Entertainment ( Confidential Everywhere), Mobile Acquisition, Responsive Web Design, Live Streaming, Third party streaming (HULU and CBS), ESPN and NBC live streaming, GEO Blackout location and Digital Ad Insertion
• Software Test Planning, Design and Execution Manual Testing
• Level of efforts(LOE) Estimation, capacity planning and resource allocation
• Work with UX Design and Product Management Team, UAT Demos, UAT Coordination
• Extensive Mobile testing on state-of-the-art mobile devices such as IPhone 5, 5s, 5c, 6, 6+ (IOS 7 and Higher), Androids devices such as Samsung Galaxy IV, V and Edge.
• Very intensive UI Testing on tablets, Ipad, Ipad mini, Ipad retina, Androids 7” and 10” tablets, kindle fire, Google nexus
• API testing using PGWS tool and restful URLS to test the flow of data from Engineering to Frontend My Confidential Web Applications. Analyze the data returned to XML format to ensure frontend My Confidential application pages show correct media content information.
• Configuring the SOAP end-points to access the data from test and production environment
• Full Site Featured Tested: The Guide, Landing Pages (Movies, TV shows, Live Events, Adult Content, On Demans, Watch Online Streaming), Type Ahead, Watch modals (Call to actions), Video Player Plugin installation, Remote Recording, Payment options for Order, Component specification testing, Search Filters, Linear, Non-Linear titles, PPV (Paid Per view) titles, Super Keywords Search, Channels Logos, Use of message key and extreme UI Testing
• Mobile/Tablets Featured Tested: Mobile Acquisition, Confidential Everywhere, My online purchase, Movies | TV Shows| ON Demand| Sports| Navigation Nodes| Creation of CMS Content Carousels (Horizontal and Vertical) etc.
• Uses of ALM for test management and defect tracking:
• Using putty session, checking the logs to analyze the API calls made, identify if any repeated calls made instead of using the data from pre-cache, timeout issues etc.
• Highly Skilled and experienced in Agile Development process for diverse Requirements.
• Working closely with Development team: following AGILE model of Software Development Life Cycle(SDLC)
• Attend daily stand up and weekly planning session
• Lead and Provide daily status from the offshore team
• Prepare and Participate in weekly meetings for reviewing progress, and future testing efforts
• Formulate a detailed Test Plan after analyzing business requirements and software requirements artifacts and described all the activities to be undertaken in the whole software testing efforts.
• Arrange weekly team meetings to assign testing tasks and acquisition of status reports from the individual’s team members
• Discuss with business partners to resolve testing challenge and provide solutions to complex test problems
• Analyzes test, and certifies data and performs ambiguity reviews of business requirements and functional specification documents
• Involved in Knowledge transfer sessions with the business partners in understanding the business logistics of the project.
• Expert in using creating stories and reports on JIRA
• Analyzed test results, identified issues and reported it to the developers and project manager through JIRA.
• Have coordinated for all testing activities on a project, including organizing activities with other testers and outlining dependencies from development.
• Perform security testing, system testing, positive and negative testing executing script using QTP
• Create test sets and execute the test in QC
• Execute end to end testing.
• Actively involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.
• Develop Test Cases in Quality center (QC) for all modules for Customer, Inventory and Account Management modules.
• Extensively involve in Functional, Integration, and Regression testing for the above mentioned modules.
• Responsible for User Acceptance Testing by giving demos and getting sign off
• Work closely with Benefit Leads and Developers to isolate and troubleshoot defects and monitored until resolved.
• Properly Document defects in Quality Center and follows up on bug resolution progress and escalate blockers to the lead appropriately.

Environment: MySQL, JavaScript, Java, .NET, Oracle, SQL Developer, Selenium, HTML, J2EE, SOA, REST, SOAPUI, JAVA, XML, Agile/Scrum,  Internet Explorer 9,10,11, Firefox, Chrome, Safari , HP Quality Center 10.0, QTP 10.0, QC.

Confidential, Carrollton, TX       

QA / Tester

Responsibilities:

• Actively Involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.
• Developed test cases in Quality center (QC) for all modules for Customer, Inventory and Account management modules.
• Extensively involved Functional, Integration, and Regression testing for the above mentioned modules.
• Automated the test cases for the POS system by using QTP 10.0
• Created automated test suites for testing RESTful web services using SOAPUI and Groovy
• Used SOAPUI and Groovy to write automated test cases for database testing.
• Used SOAP UI to test Web Services running on WebLogic Server
• Responsible for User Acceptance testing by giving demos and getting sign off.
• Experience in writing automation scripts and implement in Java for Selenium.
• Written several SQL queries and analyzed them to validate the business rules in Oracle database through SQL Developer as part of Backend testing.
• Worked closely with Benefit Leads and Developers to isolate and troubleshoot defects and monitored until resolved.
• Experience utilizing Hudson for Java automation framework that integrates with Quality Center, uses page objects and scalable features.
• Used Mercury Interactive Quality Center for defect tracking and reporting bugs.
• Expertise in developing Complex Automated Script framework and utility functions for performance testing using LoadRunner
• Used Service Oriented Architecture (SOA) Test for Web Services testing
• Implemented Agile best practices.
• Developed LoadRunner test scripts according to test specifications/ requirements.
• Performed blackbox testing like GUI, white box, integration, progressive, FitNesse and system testing.
• Properly documented defects in Quality Center and followed up on bug resolution progress and escalated blockers to the lead appropriately.
• Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.

Environment: Java1.5, Oracle, SQL Developer, Selenium Toad, HTML, J2EE, SOA, REST, SOAPUI, Groovy, Ruby, XML, IE7.0, HP Quality Center 10.0, QTP 10.0, JIRA.

Confidential, Canton, MA

QA Analyst

Responsibilities

• Knowledge of software development life cycle (SDLC) and defect management life cycle methodologies. Knowledge of insurance claims lifecycle.
• Develop test cases according to business requirements document (BRD).
• Testing software by executing the test cases to identify and resolve problems from an end users’ perspective
• Log and track defects using Quality Center.
• Worked on Web Services Testing using SOAP UI 4.0/3.0
• Liaising with developers and programmers to swiftly resolve faults.
• Experience testing Document Management, Imaging and Scanning applications
• Perform data load validations using SQL Queries
• Provide daily/weekly status and progress ion of the assigned deliverables
• Attend daily scrums and conduct meetings with the client to discuss issues and concerns
• Develop and implement load and stress tests with Mercury LoadRunner and present performance statistics to application teams, and provide recommendations of how and where performance can be improved
• Performed SOA testing methodologies and validation for web service integration
• Experience working with project team members in remote location (Manila)
• Experience testing with vendors

Environment: .Net, IBM DB2, Silverlight, Selenium, SOA, PL/SQL, Quality Center 10, HP/Mercury Testing Tools

Confidential, Madison, WI

QA Analyst

Responsibilities:

• Participated in application development project planning, business and technical requirement review sessions.
• Conducted manual testing initially to verify the stability of an AUT.
• Analyzed the Business Requirement, Use Case to develop Script Scenarios, Test Plans, Test Case and Test Strategy and Peer reviewed the Test cases.
• Created requirement traceability matrix to map between requirements and test cases.
• Performed Functional and Regression testing by creating test cases and scripts using QTP.
• Tracked defects using Quality Center; verified the fixes and participated in defect review board meetings.
• Exposed to Selenium while implementing new automation tool in a team.
• Created and added objects in QTP shared object repository to prepare the actions for the unreleased modules.
• Assisted developers in debugging efforts by conducting root cause analysis
• Modified and enhanced the test scripts according to the test case scenarios.
• Gathered test data on QA servers by using ETL tools and UNIX shell scripts from the environment such as data warehousing. Scheduled and maintained shell scripts in the server.
• Written stored procedures, user defined functions, views, indexes using SQL Server Management Studio (SSMS) and TOAD.
• Generated XML files in SSMS for the data verification in testing.
• Identified, analyzed, and documented report on risks throughout the testing process.
• Coordinated with users and clients to plan Alpha and Beta Testing by presenting demos and getting sign off.

Environment:  Quality Center, Quick Test Professional, Java/J2EE, JavaScript, MS ACCESS, SQL Server 2005, TOAD, XML, UNIX

Confidential, Mooresville, North Carolina

QA Analyst

Responsibilities:

• Was involved in interacting with the clients on a day to day basis, effective allocation of tasks to all offshore team members,
• Involved in coordinating with the team to ensure coverage of requirement, effort estimation & resolution of issues on time to ensure delivery of quality work.
• Involved in Real Time Transaction and System Testing.
• Involved in UI, functional, regression and browser compatibility testing.
• Involved in defect triage meetings with the developers and project management. Experienced in working with business analysts to understand the domain from client's business perspective.
• Used UNIX to check server logs using shell scripting.
• From detailed use cases, created test cases for Web applications and Web services.
• Involved in analyzing the business requirement documents (BRD), Functional specification documents to prepare test cases.
• Involved in logging and tracking defects in Quality Center (defect management tool) with proper severity and priority.
• Facilitated test automation team using HP Quick Test Pro (QTP) for regression and functional testing by executing VB script test cases.
• Involved in creation of test plans, preparing Traceability Matrix, Test Cases.

Environment: Unix, UML, MS OFFICE, Oracle, WINDOWS 2000, Quality Center 9.0, XML.