Professional Experience

Confidential - Bellevue, WA Feb 2008 – Oct 2009
Director of Information Systems

• Oversaw company information and telephone systems, reporting to Vice President of Operations
• Managed three direct reports and multiple vendors, supporting a multi-location infrastructure with 100+ users
• Improved efficiency and reduced cost by consolidating and standardizing servers, desktops and laptops
• Established Help Desk, including on-call schedule, that improved internal processes, enhanced productivity and increased dependability of IT Department
• Implemented company Intranet for online filing and a central source of company information
• Designed and implemented new network and server infrastructure to increase security and improve uptime
• Increased cost-savings by 10k by executing desktop faxing solution via VoIP
• Improved reliability and reduced cost by 12k by implementing Avaya VoIP Internet and Phone solution
• Provided reliable and efficient global access with IPSec VPN and Windows Mobile and iPhone devices
• Reduced IT budget by 250k in first year of service

Confidential - New York, NY Jun 2006 – Feb 2008
Network Administrator

• Managed all servers including Windows Server, Exchange, SQL, and Terminal Server
• Upgraded Exchange 2000 to Exchange 2003, Maintained Windows 2003 AD with DNS, DHCP
• Configured Group Policies with VB login scripts and for user and desktop security
• Installed and configured Windows Software Update Services, integrate with GPO
• Installed and configured all Compaq and Dell server hardware and software
• Maintained virus protection on all email and files with Antigen Spam Filter and Norton Antivirus
• Performed nightly backups with Computer Associates Arcserve and Exabyte tape library
• Configured wireless LAN with WPA2 security, HP Procurve switch with VLANs or DMZ, LAN and WAN access
• Configured Cisco PIX 515e Firewall, Cisco VPN Concentrator 3000

Confidential - New York, NY Jan 2004 – Jun 2006
Freelance IT Consultant

• Maintained and administered Windows, Apple and Linux servers, including Windows 2000/2003, Exchange 2000/2003, SQL 2000, RedHat Linux, Apple OSX
• Integrated Windows Active Directory security with Apple File Sharing
• Provided SQL 2000 support and database administration, Microsoft CRM server v1.2
• Configured NT print server and TCP/IP printing, Install AppleTalk for printing and file sharing
• Maintained Internet Security through Symantec, Checkpoint, and PIX Firewalls and virus protection with Trend Micro and Symantec
• Performed nightly backups with Veritas Net Backup, Backup Exec, CA Arcserve
• Configured Cisco switches, VLANs, Wireless network, Firewalls
• Maintained BES and GoodLink servers, with support for mobile devices, including Blackberry and Treo
• Presented cost-saving solutions to Directors, such as VoIP, standardization and consolidation
• Created proposals for new hardware and software and present to Directors

Confidential - Maspeth, NY May 2002 – Jan 2004
Network Manager

• Hands-on Manager of MIS Department in large WAN structured publishing company, reporting to CFO
• 2 direct reports, supporting 200+ users running Windows and Mac
• Created proposals for new hardware and software and presented to CFO
• Managed Windows 2000 AD domain with DNS, WINS, DHCP for four offices across WAN
• Servers included Windows NT4/2000, Exchange 5.5/2000, SQL 7/2000, Citrix MetaFrame
• Upgraded NT4/Exchange 5.5 domain to Windows/Exchange 2000 Active Directory domain
• Configured NT print server and TCP/IP printing, Install AppleTalk for printing and file sharing
• Configured and maintained all Cisco switches, Internet Security through Symantec Enterprise Firewall
• Maintained virus and spam protection with Symantec Norton Antivirus and Trend Micro VirusWall

Confidential - New York, NY July 1997 – May 2002
Senior Network Engineer

• Responsible for maintenance and administration of servers and desktops at client sites
• Provided training to clients’ MIS department on all systems and software
• Worked with clients to build and design their network infrastructure
• Performed Windows NT and Windows 2000 AD installs and upgrades at client sites
• Server installs and upgrades included Exchange 5.5 & 2000, SQL 7 & 2000
• Maintained backup software, including Computer Associates Arcserve and Veritas Backup Exec
• Installed and maintained corporate antivirus and firewall solutions
• Configure Windows 2000 VPNs to provide connectivity for remote users
• Configure routers & switches for WANs, subnets, VLANs and Internet access

Technical Skills

• Operating Systems: MS Windows 95, 98, 2000, XP, MS Windows NT 4.0, 2000, 2003 Server
• Networking: LAN, WAN, DNS, WINS, DHCP, AppleTalk, TCP/IP, Active Directory, Wi-Fi
• Security: PIX, Checkpoint, Symantec, Watchguard, Firewalls, Websense, Trend Micro and Symantec Antivirus
• Network Application Software: MS Exchange 5.0, 5.5, 2000, 2003, MS SQL 7.0, 2000, 2005, MS SharePoint, IIS, SMS, LCS, SUS, Arcserve, Netbackup and Backup Exec, RightFAX, Citrix, Terminal Server, Blackberry, GoodLink
• Desktop Application Software: MS Office 97, 2000, 2003, 2007, Visio, Adobe Acrobat,
• Hardware: HP, Dell Servers, HP, Dell, IBM desktops and laptops, HP, Dell Tape libraries, HP, Konica, printers/copiers/scanners, Cisco, HP routers and switches, Blackberry, Treo and iPhone devices
• Phone Systems: Avaya IP Office 500, Merlin Legend

References Available Upon Request