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Technical Systems Coordinator Resume

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Bronx New, YorK

OBJECTIVE: To find a career in Computer Networking per my CCENT Certification. I have proven to be a loyal employee in my previous positions and have taken the initiative to enhance my skills by learning Cisco Systems. At this point I am ready to give my passion for Network Administration and myself the opportunity to be successful in this field as I pursue my CCNA certification as well as my Security+ certification.

PROFICIENT COMPUTER SKILLS Windows 7, Windows Workstations, Windows Servers, Active Directory, Cisco VPN, Windows Servers, Cisco Routers, Cisco Switches, Cisco IOS, TCP/ IP, RIP, OSPF, EIGRP, VLAN, RadPlus, Cerner, PC Anywhere, STARPACS

CERTIFICATIONS A+, Network+, CCENT

EMPLOYMENT EXPERIENCE

Confidential Bronx, New York 2009 - Present Responsibilities included:

  • Upgrading computer equipment at various locations during short term consulting assignments.
  • Technical Support and troubleshooting PC and laptops.
  • Replacing failing or malfunctioning PC components.
  • Working with clients to identify computer security needs and educating clients on the proper ways to ensure the security and efficiency of their computer equipment.

Confidential, Brooklyn, NY 2007 - 2009 Technical Systems Coordinator Responsibilities included:

  • Desktop support.
  • Performing hardware and software installations and providing high-level customer care, training and technical support to end users.
  • Troubleshooting technical issues in the various radiology areas within the department and the hospital.
  • Managing doctors' computer workstation issues quickly which ultimately improved the department's turnaround time and improved patient care.
  • Performing VPN upgrades on doctors' laptops.
  • Performing maintenance and upgrades on PACS equipment and hospital servers as needed in conjunction with PACS and other Modality vendors.
  • Assembled and installed computer systems and workstations in doctors' offices and radiology reading rooms.
  • Setting up and updating user accounts and passwords on hospital systems for new and existing employees.
  • Working in conjunction with HIS Administrators to resolve workflow issues related to these applications.

Confidential New York, NY 2001-2007 Senior Registrar Responsibilities included:

  • Properly implementing department procedures that aided in the effective operation of patient registration.
  • Training radiology computer end users on radiology applications via telephone or in person when requested.
  • Performing PC Support/maintenance on department computers and other equipment on a volunteer basis when needed in order to minimize patient registration workflow delays.

EDUCATION BA Degree: Business Administration Major: Computer Information Systems

AA Degree: Applied Science Major: Computer Systems

TECHNICAL TRAINING IT Solutions Exchange Structured Networks

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