SUMMARY OF QUALIFICATIONS
Sr. Window Systems Engineer with over 10 year’s progressive experience in network engineering, implementation, system design and development. Combine strong analytical, troubleshooting and technical acumen with solid leadership and team-building skills to consistently deliver productive technological solutions.

TECHNICAL EXPERIENCE

Hardware – Compaq, Dell, and HP PC’s and laptops; Dell 350, 1650, 1750, 2650, and 6650; Compaq DL Proliant servers and HP BLc7000, HP Proliant BL480c(BLADES); PDA (Blackberry, Handspring, and Palm Pilot); Sun Solaris; Cisco router 7505; GSR 1008 Cat 5000/2820; Wideband Mux; Ascend Max; Nortel passport switches; Lucent modems; Alcatel TP; Newbridge switch; Precision 100 MC/SC
Software – MS Office 97, 2000, 2002, 2003, 2007 and 2010; Adobe Acrobat; McAfee Anti Virus; Norton Anti Virus; Remedy Software; Vantive client; CTTS; Citrix; Avaya Communication; HP Open View; Master Diagnostic; Master Analyst; and Cabletron Spectrum; Symantec Ghost; Trinity and Entrust; Microsoft Operations Manager 2000; SMS 2003; BlackBerry Enterprise 3.6, 4.1 and 5.0; E-Policy 3.5; SUS; Exchange 2000/2003 and 2007; Net IQ MailMarshal; Netjunction 5.2; Enterprise SQL 2000, Enterprise SQL 2005; BizFlow; Webtrends; Cardiff; Ecora 3.6; F5 BIG-IP Kernel 4.5.12, Quest Migration Manager, Citrix Secure Gateway, Citrix Presentation Server 4.0 – 4.5, Xenapp Server, Secure Gateway Server; Enterprise Backup Exec 12D; Virtual Infrastructure 3.x, VI4 / VirtualCenter 2.0, 2.5 and 4.0 
Operating Systems – MS Windows NT/2000, XP Professional, Windows Vista and Windows 7; Windows NT/2000/2003/2008; ESX 3.0, 3.5 and 4.0; Novell NetWare 4.11, 5.1, and 6.0
SAN- NETAPP FAS3020
Security Tools – McAfee Foundstone Enterprise FS100

PROFESSIONAL EXPERIENCE

2010-Present Confidential Tyson’s Corner, VASr. Systems Engineer

• Design solutions to accomplish the task in a manner that is compatible with the Aberdeen Proving Ground legacy environment and their Information Technology policies
• Designed, Implemented and documented ESX servers and VMware
• Develop the operational and technical procedures to allow applications to be migrated from stand alone physical servers to consolidated virtualized servers
• Develop an application migration plans for the remaining application that need to be migrated to the data center being implemented in the APG IPN
• Document all of the technical and operational steps necessary for a successful application migration Migrate C4ISR applications as part of a proof of concept to the data center being implemented in the APG IPN
• Update the procedures based on actual experience and the lessons learned of the migration to enable future migrations by the Government
• Review server characteristics being utilized and provision an equal number of system cores, memory and storage to support each of the individual 200 applications
• Coordinate and schedule all activities with Government personnel to enable a transfer of knowledge
• Assist the Government in transitioning applications and files from the remote environment to the newly contractor furnished system

2009-2010 Confidential Essex, MDSr. Wintel Lead Engineer

• Lead a staff of 9 System Administrators
• Proactively work with application monitoring resources to ensure service/system security.
• Follow and support in place incident and change management processes.
• Document best practices and operational procedures.
• Support Active Directory in a multi-domain environment
• Perform Microsoft Windows 2003 system administration, installation, upgrades, patching, tuning, and troubleshooting 
  RAID storage arrays and volume managers administration, installation, upgrades, tuning, and troubleshooting
• SANS and NAS administration, installation, upgrades, tuning, and troubleshooting
• Backup Exec administration, installation, upgrades, tuning, and troubleshooting
• Symantec End Protection administration, installation, upgrades, tuning, and troubleshooting.
• Application server administration, installation, upgrades, tuning, and troubleshooting
• Print Server administration, installation, upgrades, tuning, and troubleshooting
• DNS Server administration, installation, upgrades, tuning, and troubleshooting
• Write concise, accurate and readable technical documentation and reports
• Configure Cisco routers (7206VXR and 2611) and switches (Catalyst 3560, 4507) on a GB Ethernet network.
• Monitoring network and systems to alert anyone of potential problems
• Implement network and system devices

2007-2009 Confidential Washington, DCSr. Systems Engineer (Client Overseas Private Investment Corporation)

• Technical project leadership, requirement gathering and management skills
• Maintain and troubleshoot a Windows 2003 Server in an Active Directory environment; utilize advanced troubleshooting skills and resolve computer and network problems in a timely manner
• Develop and update documentation for a MS Windows Server production and development environment
• Regularly patch servers in the test lab and verify stability before deploying to the production environment
• Perform the building of Windows 2003 Domain Controllers and domain member server
• Support Exchange 2003 Server environment
• Design, Implement and document ESX servers and VMware,
• Create and maintain VM template
• Configured DRS, HA and VMotion
• Design, Implement and document Citrix farm Solution, publish applications
• Assisted in the implementation of the NETAPP storage device
• Design, Implement and document a disaster recovery plan.
• Support system administration NETAPP NAS/SAN storage systems
• Closely monitor server storage performance and utilization, identify problems and recommend/implement solutions
• Support recovery in the event of systems failure or disaster
• Snap Mirror, Snap Lock, Snap Manager for SQL and Snap Manager for Exchange CIFS & NFS File Systems
• Experience adding additional storage to existing aggregates
• Maintain and report enterprise backup related SLAs
• Support system administration on VMware virtual server infrastructure
• Perform day-to-day data backup and recovery tasks using Symantec Backup Exec Solutions
• Experience supporting system backup and recovery for VMware virtual infrastructure systems
• Experience supporting system backup and recovery SQL Server enterprise database systems.

2006-2007 Confidential Washington, DCSr. Systems Engineer (Client: Department of Transportation/FHWA and NASA)

• Lead a team of engineers in the mail, data, and user migration of the Novell NDS 5.x and Exchange 2000 environment to Windows 2003/Exchange 20003 to include approximately 2000 desktops
• Routinely determine the types of tests (e.g. users, groups, files, and folder permissions) to be used and any success criteria for the tests; created a test lab for design and migration testing
• Execute network design and implementation
• Maintain and troubleshoot a Windows 2003 Server in an Active Directory environment; utilize advanced troubleshooting skills and resolve computer and network problems in a timely manner
• Develop and update documentation for a MS Windows Server production and development environment
• Regularly patch servers in the test lab and verify stability before deploying to the production environment
• Perform the building of Windows 2003 Domain Controllers and domain members
• Install and configure DNS, WINS, and DHCP Servers; create and edit group policies in the Domain Controllers
• Maintained and troubleshoot a Windows 2000/2003 Server in an Active Directory environment
• Upgrade network hardware and software components as necessary; install, upgrade, and configure network printing, rights, security, and software on file servers
• Perform the installation, configuration, and maintenance of a 3-node Active/Passive Exchange cluster; installation, configuration and maintenance ofa 2-node Active/Passive File/Print cluster
• Perform back-end maintenance that includes checking server logs for errors, disk size, and CPU performance

2003-2005 Confidential Washington, DCSr. Systems Engineer (Client: Department of Justice)

• Led a team of engineers in the mail, data, and user migration of the Novell NDS 5.x and GroupWise 6.0 environment to Windows 2000/Exchange 2000 to include approximately 900 desktops
• Senior level Lead for a migration from Windows 2000/Exchange 2000 to Windows 2003/ Exchange 2003
• Developed and updated documentation for a MS Windows 2000 Server production and development environment
• Designed, built, and deployed Advanced Windows 2000/Windows 2003 servers using Dell Open Manage
• Tested applications and monitoring tools in a development environment
• Patched servers in a test lab to ensure stability before deploying to the production environment
• Built Windows 2000 Domain Controllers and domain members
• Installed and configured DNS, WINS, and DHCP Servers
• Created and edited group policies in the Domain Controllers and Domain
• Performed installation, configuration, and maintenance of SQL
• Performed installation, configuration, and maintenance of E-Policy, SUS, and Mail Marshal
• Provided administration, configuration, and maintenance of MS Exchange 2000
• Installed and configured 2-node Exchange cluster
• Performed backend maintenance that included checking server logs for errors, disk size, and CPU performance
• Supported the production environment after rollout
• Produced network cables and crossover cables
• Provided customers with network technical support; responded to the needs and questions of customers concerning the access of resources on the network
• Established network customers, the customer environment, directories, and security for networks being installed
• Upgraded network hardware and software components as required; performed installations, upgrades, and configuration of network printing, rights, security, and software on file servers
• Performed troubleshooting to isolate and diagnose common problems
• Prepared network design and implementation
• Designed, implemented, and deployed Microsoft Operations Manager in the production environment

2002-2003 Confidential Washington, DCLead Systems Analyst (Client: Department of Treasury)

• Team Lead in the Department of Treasury’s 2200 end-user upgrade to Windows 2000 and XP; performed installation of Precision Smart Card Readers
• Provided timely productivity and effectively handled multiple projects in an efficient manner ensuring all deadlines are met
• Performed PC/Server upgrades from the Windows 95/NT platform to the Windows 2000/XP operating systems
• Provided site surveys and determined which special applications are compatible with Windows XP and/or Windows 2000
• Performed complete backups of PC and server systems using Ghost software
• Downloaded data back to new operating system at the completion of upgrades
• Utilized Research in Motion (RIM) Blackberry and Palm Pilot handheld devices
• Responsible for the installation, configuration, and troubleshooting of the Blackberry handheld devices and Palm Pilots
• Integrated with an Enterprise e-mail system and/or desktop redirector on all Microsoft platforms
• Responsible for the installation, configuration, and troubleshooting of the MetaMessage
• Troubleshoots hardware, software, and network issues to ensure a successful installation
• Assisted end users with dial-up connections via Remote Network Access using TCP/IP protocols and utilizing VPN technology
• Provided desktop assistance and training for users when necessary
• Regularly installed the Trinity/Entrust application
• Configured Entrust for user’s to digitally sign and encrypt/decrypt mail
• Provided Trinity administration to users with log in problems
• Provided technical support of Public Key Infrastructure (PKI) technology development and integration efforts in support of the National Security Agency (NSA) Corporate Authorization Service (CAS) efforts
• Performed testing and provided documentation on installation and troubleshooting procedures (compiled and analyzed results)
• Coordinated tests with vendors and provided training and information to users in PKI concepts, usage, and policy

1996-2002 Confidential Gaithersburg, MDLead LAN/WAN Engineer

• Built Windows 2000 Domain Controllers and domain members
• Installed and configured DNS, WINS, and DHCP Servers
• Created and edited group policies in the Domain Controllers and Domain
• Performed installation, configuration, and maintenance of SQL; installation, configuration, and maintenance of E-Policy, SUS, and Mail Marshal
• Provided administration, configuration, and maintenance of MS Exchange 2000
• Performed back-end maintenance that included checking server logs for errors, disk size, and CPU performance
• Built and installed new PCs including loading software and configuring network settings
• Relocated PCs from one office to another; changed network settings as necessary
• Upgraded PCs – hardware and operating systems
• Provided Level 1, 2, and 3 support for personal computer hardware, LAN problems, software, and operating systems
• Supported network and personal printers and software
• Installed and supported Windows 95, 98, NT, 2000, and XP operating systems
• Provided remote and/or on-site client services with operational support, maintenance, problem solving, configuration, and installation
• Conducted network user account administration; added and deleted user profiles; reset network passwords
• Created and maintained LAN documentation
• Provided technical, operations, and training support to users either by telephone or on-site; upgraded, installed, tested, and documented test application software programs
• Reset voicemail passwords when necessary; added and/or removed voicemail accounts
• Developed reports and recorded inventory of PCs; performed installation, maintenance, testing, and repair of coaxial cable/cat 5 & 3 station wire

2000-2001 Confidential Columbia, MDNetwork Analyst

• Provided Tier II and Tier III support and troubleshooting of AOL and AOL China/Japan dial up networks
• Identified, diagnosed, and corrected equipment faults and network addressing conflicts
• Provided 24 x 7 technical support to our customers for quality focused trouble resolution and management
• Performed Cisco router and switch troubleshooting which included resetting ports and/or interfaces, checked for errors on equipment, pings, trace routes, show logs, and used the debugging feature on routers to isolate difficult problems
• Conducted troubleshooting of Ascend max modem configurations, equipment faults, or reload codes and configurations
• Verified TFEP servers for authentication issues; setup and performed maintenance on networks
• Collaborated with Field Technician to isolate problems; had faulty equipment replaced and remotely configured devices through band access (terminal server)
• Analyzed Rotaries raw data (daily performance) and reviewed data for trends
• Participated in daily conference calls with LEC to troubleshoot NPA/NXX and trunking issues on Rotaries that were performing poorly
• Provided cooperative troubleshooting with ILEC of the Frame Relay and ATM network backbone
• Prepared documentation as configuration took place; updated trouble tickets with troubleshooting results in Remedy

1999-2000 Confidential Frankfurt, GermanyNetwork Specialist

• Provided network surveillance; detected and repaired all network/backbone faults within the established MTTR
• Monitored and provided Tier II and Tier III level support for Frame Relay, X.25, and an ATM network
• Provided 24 x 7 technical support to our customers for quality focused trouble resolution and management
• Investigated down connections, bouncing, and slow response issues on the network
• Troubleshooted trunks, access points, switches, and routers
• Verified port, status, traffic, and protocol of FRUNI and DLCI
• Performed verifications of configurations (CIR, BE, BC, and LMI type), response times by pinging and FECN/BECN/discards, and trunk congestion
• Managed the scheduling of maintenance according to customer commitments; evaluated network statistics and provided fault history reports
• Analyzed the trouble type, access methods, and service types to perform appropriate tests and fixes
• Monitored network bandwidth consumption, capacity constraints, and trends
• Documented standard network element installations, configurations, and operations
• Interfaced with multiple commercial telecommunications carriers and service users to ensure network availability and service levels

1996-2000 Confidential Gaithersburg, MDLead LAN/WAN Engineer

• Performed back-end maintenance that included checking server logs for errors, disk size, and CPU performance
• Built and installed new PCs including loading software and configuring network settings
• Relocated PCs from one office to another; changed network settings as necessary
• Upgraded PCs – hardware and operating systems
• Provided Level 1, 2, and 3 support for personal computer hardware, LAN problems, software, and operating systems
• Supported network and personal printers and software
• Installed and supported Windows 95, 98, NT, 2000, and XP operating systems

1993-1996 Confidential Adelphi, MDPC Technician

• Built PC
• Installed new software and configuring network settings
• Troubleshoot dial up problems for customers
• Upgraded RAM and Operating System
• Troubleshoot PC problems
• Installed and configure personal printers
• PC maintenance
• Trained users on basic, intermediate and advanced functions on applications and Windows

EDUCATION
VMware Infrastructure 3: Install and Configure V3.5 courseMicrosoft Certified Systems Engineer (MCSE) 2003 coursesICND and ACRC course, Global KnowledgeA+ courses, Computer Analytic