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Sr. Systems Analyst Resume

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Rockville, MD

EDUCATION

  • B.S. Engineering – Electrical Engineering

SYNOPSIS:

  • 10 years of experience in quality assurance and testing of Client Server, Web-based, and Desktop applications in both Manual and Automated processes.
  • Working experience in many phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle.
  • Solid experience in QA planning, testing processes, procedures, methodologies, strategies, and deliverables.
  • Experienced in testing with various system development methodologies such as Waterfall/Classical, Agile, and Spiral.
  • Experienced in writing and reviewing Business Functional Specifications, Functional Requirements Document (FRD) Specifications, Use Cases, Test Plan, RTM, and System Documentation.
  • Experienced in using Quality Center to store and translate system requirements into test cases/scenarios that ensure all the assigned subset requirements are tested as part of the system to be delivered.
  • Experienced in scripting in Python
  • Experienced in writing SQL queries for back-end testing to validate data
  • Good command line skills in DOS, Solaris Unix, and Linux
  • Experienced testing in both Windows and Solaris Unix/Linux platform
  • Experienced in performing different kinds of software testing like functional testing, GUI testing, system testing, integration testing, capability/platform testing, usability testing, performance testing, load testing, stress testing, volume testing, regression testing, E2E testing and user acceptance testing (UAT) etc.
  • Experienced in testing web based applications developed in .NET and J2EE platform.
  • Good TCP/IP and networking knowledge on different OS such as windows, Solaris, and Linux
  • Worked closely with Business Analysts, Developers, IV&V, and Clients to ensure bug free application delivery on time and production support.
  • Excellent communication and inter-personal skill, self-motivated, detail-oriented, team player, reliable, with ability to work effectively in both as individual and also team environment.

EXPERIENCES:

Confidential Rockville, MD
November 2010 - Present Sr. Systems Analyst for Confidential Responsibilities:

  • Support all testing related tasks including test planning, test scripting (manual and automated), system test execution, test management, and defects review/management.
  • Participate in JAD and requirements review sessions to define requirements for proposed features
  • Create test schedules and milestones, assign work, and supervise test analysts
  • Create testing guidelines, process improvements, and QA related artifacts for the JCSS Test and Evaluation team to ensure effectiveness and efficiency
  • Conduct network communication performance analysis using a variety of tools, including OPNET, ACE, and JCSS.
  • Provide M&S technical support to the JCSS Program Office and DISA
  • Provide configuration and change management support for the JCSS/NETWARS user community
  • Create training materials for JCSS/NETWARS community users training
  • Maintain and review system documentations that are shipped with software releases
  • Develop team’s training and certification plans on application performance management (APM) products

Confidential. Bethesda, MD
March 2005 – November 2010
Sr. Product/SQA Engineer
Responsibilities:

  • Led a team of 5 testers across the testing of developed COTS solution (nCompass, JCSS/NETWARS, and Modeler) for Windows and Linux platforms
  • Participated in functional and implementation design reviews to provide inputs and define the behavior/technical structure of the proposed features
  • Designed and developed Test Suite/Packages for testing of both software features and models development
  • Created test plans, test cases, and automated python test scripts for testing of software products
  • Maintained and updated test scripts/test cases for software regression testing
  • Performed software/systems testing to detect software product development defects (types of testing include: network protocol testing, simulations, functional, integration, performance, load, scalability, and regression)
  • Generated software problem reports (SPRs) and test execution reports (TER) for clients, IV&V, and management
  • Maintained test lab/environment that includes installation of new builds under test and deployment of web servers in both http/https mode
  • Performed on site support in installation and configuration of nCompass/VNES for network monitoring
  • Maintained python build script to be used for creating software releases for internal testing and as deliverables
  • Administered and maintained SPR system
  • Collaborated with cross-functional teams on test strategies, and technical issues
  • Provided technical support as well as online technical workshops to gain insights on customers’ needs and usage of the developed software
  • Performed reviews on user guides and software documentations
  • Authored classroom materials to be used for trainings/OPNETWORK conferences

Confidential. Reston, VA
March 2004 – September 2007
Senior Test and Integration Engineer, Office of Justice Programs, Department of Justice
Responsibilities:

  • Led a matrixed team of 3 Test Engineers and fostered innovative test case development and execution.
  • Participated in JAD sessions in order to elicit and collect requirements for new business process.
  • Assisted in the creation of the TRD, workflow diagrams, Software Use Case Specifications, functional requirement document (FRD), and RTM artifacts.
  • Administered and implemented the Test Director COTS product at OJP to improve requirements and test management
  • Established and integrated project standards, policies, and processes, including CMM, and employed system analysis techniques to translate system requirements specifications into test cases/scenarios that ensure all the assigned subset requirements are part of the system to be delivered and that these requirements operated correctly.
  • Developed test cases, test execution scenarios, and conducted testing activities for subsets of complex systems and subsystems within a 3-tier web based architecture both in a project-based and O&M environment.
  • Acted as a liaison between developers and the Independent Verification and Validation (IV&V) team by verifying defects found during Functional Quality Testing (FQT) and testing fixes for the Office of Justice Programs Grant Management System (GMS)
  • Generated defect and test analysis reports (TAR) in order to communicate orally and in writing with the team leads, test team, and developers.
  • Prepared test scripts to be used for User Acceptance Testing.
  • Developed and maintained WinRunner regression test scripts in the development environment.
  • Maintained the FRD and Use Case Specification documents
  • Created, reviewed, and maintained Online Help files, system documentations, and user documentations as required
  • Mentored junior level and new QA associates in test methodologies

Confidential. Arlington, VA
July 2003 – February 2004
Software Tester
Responsibilities:

  • Worked with project management to develop work estimates for testing related tasks.
  • Developed test plans, test specifications, and test cases, using requirements and functional specifications for the IBM Homepage Reader™.
  • Performed functional, regression, Section 508, and performance testing.
  • Created defect reports for reconciliation, tracking, and re-testing of defects discovered during the test cycles.
  • Participated in Feature Teams to help identify product issues and enhancements.
  • Provided weekly report of the testing effort and progress, for the client and project management.
  • Maintained and managed test systems and environment

Confidential Germantown, MD
May 2001 – July 2003
Applications Engineer, DirecWay 
Responsibilities:

  • Provided tier 3 technical guidance and support as required to HNS customer base via call center assistance or direct to end-user for DirecWay, DirecPC, DirecTV, and VSAT PES systems.
  • Collaborated with the Project Manager to determine the scope of the testing effort and testing resource requirement resulting in plans, schedules, and implementation of the testing project.
  • Generation and implementation of specific test plans as required for QA purposes, as well as Alpha/BETA projects.
  • Technology research, testing, and documentation with respects to third party equipment in conjunction with DirecPC/DirecWay.
  • Performed product compatibility testing of H/W components and S/W applications with the DirecPC/DirecWay products.
  • Assisted in writing and reviewing technical specs, user documentation, and user cases.
  • Setup and maintained lab environment for monitoring of network performance.
  • Identified and documented trends towards resolution at HW/SW engineering levels
  • Performed Knowledge Base contributions by creating articles based upon trend/unique technical issues

SKILLS:

PROGRAMMING LANGUAGES: HTML, XML, Python, VB/Shell Script, SQL, XML O/S: Windows 2003/XP/2008 Server/7, Sun Solaris Unix, CentOS/Red Hat LinuxDATABASES: MS ACCESS, MS SQL SERVER, ORACLE, POSTGRESAPPLICATIONS: MS Office, MS Project, MS Visio, TOAD, Rational Requisite Pro/Rose, Eclipse, Remedy, CVS, VSS, VMWARE, JAWS, RoboHelp, OPNET (IT Guru/Modeler/JCSS/nCompass/VNE Server/Ace Analyst)TESTING TOOLS: Winrunner, HP Quality Center, Test Director, PVCS Tracker, Bugzilla, Rational Clearcase, Rational Clearquest, Rational Manual Tester, OPNET Testcreator/Loadscaler, QA Testcomplete/Loadcomplete

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