Experienced IT professional in Desktop Support, Network Engineering, Software and Database Design and Programming

PROFESSIONAL CERTIFICATIONS:

• Microsoft Certified Systems Engineer
• Novell Certified Network Engineer

SUMMARY
I have been designing and developing network applications and web applications for many years. I have worked with Visual Studio versions 2005, 2008 and 2010, Asp.Net, HTML, XML, Vb.Net, C#.Net, Sql Server and Web Services extensively.

PROFESSIONAL EXPERIENCE:

• Programmed, tested and debugged existing Manufacturing software applications using Vb6, VB.Net, and SQL Server, Proficy Ntier, .NET, Com and Vss.
• Programmed, tested and debugged new Manufacturing software applications using Vb6, VB.Net, and SQL Server, Proficy Ntier, .NET, Com and Vss.

• Designed, programmed, tested and debugged Retail Inventory software applications using Vb6, VB.Net, C#.Net and SQL Server.
• Consulted with franchise owners on their business needs and implemented software solutions to meet those needs.
• Converted Gift store software from Microsoft Visual Basic 6 with Microsoft Access and Microsoft SQL Server 2000 databases to Microsoft Vb.Net, Microsoft C#.Net 2008 and Microsoft SQL Server 2008 database.
• Wrote an application using Asp.Net, Vb.Net, C#.Net and Microsoft SQL Server to allow remote stores to query an item to see how many are in the other stores when they are out of a product.

• Designed, programmed, tested and debugged Retail Inventory software applications using Vb6, VB.Net, C#.Net and SQL Server.
• Consulted with franchise owners on their business needs and implemented software solutions to meet those needs.
• Converted Gift store software from Microsoft Visual Basic 6 with Microsoft Access and Microsoft SQL Server 2000 databases to Microsoft Vb.Net, Microsoft C#.Net and Microsoft SQL Server 2008 database.

• Designed, programmed, tested and debugged Retail Inventory software applications using Vb6, Vb.Net, C#.Net and SQL Server.
• Consulted with franchise owners on their business needs and created software solutions to meet those needs.
• Converted Gift store software from Microsoft Visual Basic 6 with Microsoft Access and Microsoft SQL Server 2000 databases to Microsoft C#.Net 2008 and Microsoft SQL Server 2008 database.

• Designed, programmed, tested and debugged Hotel Business Center Kiosk Software using Microsoft Vb6, Vb.Net and Microsoft C#.Net.
• This software required extensive systems programming in order to lock down computer so that users were prevented from accessing the operating system
• The software was customized to prevent access to certain web sites and restoring all application settings upon timeout.

• Provided customer support for over 20 software applications on Siebel database platform
• Diagnosed, resolved and documented all technical issues concerning proper functionality of Siebel applications
  Installation and synchronization of local databases
  Developed solutions addressing performance issues
• Designed, developed, installed and debugged new software applications using C#, Vb6, Vb.Net, Sql Server and Access
• Trained other support staff in understanding customer needs and resolving business and technical issues

• Designed, programmed, tested and debugged Distributor software system using Vb6, C#.Net 2005 , Microsoft Access, and SQL Server 2000.
• This was an extensive system that ran their entire corporation.
• The system included Inventory, Purchasing, Order Entry and a complete Accounting system.

• Designed and programmed insurance software systems using Visual Basic and SQL Server
• Managed the desktop support department
• Oversaw the implementation of internet security systems

• Designed detailed project plan including flowcharts and timelines for move of 780 networked computers and printers
• Designed database and forms for capture of all information for future use as an asset tracking and management system
• Determined manpower requirements
• Liaison between management, technical teams and end-users

• Y2K Engineer working on the Y2K upgrade project for the State of Georgia as a consultant representing CIBER at INACOM.
• Upgraded Novell Operating systems from 3.12 to 3.2
• Upgraded Novell operating systems from 4.10, 4.11 to Y2K Compliant Servers.
• Installed and configured Compaq 1600 servers with raid 5 controllers.
• Installed and configured Netware 5.0 on Compaq Proliant 1600 servers.
• Transferred operating systems, modified drivers and software from a variety of servers to Compaq 1600 Systems.
• Acted as a roving troubleshooter to assist teams encountering technical issues they didn't know how to solve.

• Administered NT mail servers in a large LAN and WAN environment.
• Monitored, maintained, diagnosed and resolved problems pertaining to internal and external mail flow, disk storage and mailbox sizes.
• Aided in migration from Microsoft Mail to Microsoft Exchange.
• Developed processes to ensure connectivity of internal mail system to external WAN mail systems.
• Resolved end-user problems.
• Administered the adding, moving, and removing of NT, Novell and e-mail users ID\'s on the network.
• Diagnosed and corrected hardware and software problems.
• Installed network printers.
• Installed and diagnosed problems with Microsoft Word, TCP/IP, Schedule Plus, Microsoft Exchange, Microsoft Mail, Microsoft Access, and Visual Basic.
• Wrote applications in COBOL, Microsoft Access, Microsoft Visual Basic, PERL and SQL.