TECHNICAL SKILLS:

Primary Skills: Confidential SAN/NAS, Isilon Gen5 and Gen 6, VMAX All Flash, VPLEX, VMAXVNX, ClariiON CX3 and CX4 series, XtremIO, DMX, Unity 400.

Switches: Cisco MDS - 9506, MDS-9148 switches. Brocade DCX-4S 8Gb/s, 4800 directors, 7500 and 7800

SAN routers, Brocade 5000, 5300, 5480

Software: Superna Eyeglass 2.5.3, Insight IQ, OneFS CLI, GUI, Unity GUI and CLI. ESRS GUI/CLI

Secondary Skills: HP4Par, EVA, Oracle ZFS, HNAS, XP2400, IBM DS4700, Hitachi USPV, AMS200, Netapp, Centera

Business Continuity Tools: Confidential SRDF /TimeFinder, Recover Point, Sync IQ - Isilon

Migration Tools: Open Replicator, Open Migrator, NDM, VPLEX Mobility Center.

PROFESSIONAL EXPERIENCE:

Storage Engineer

Confidential, Denver, Colorado

Responsibilities:

• Migration from VNX#8400 to HP3Par.
• Migration from EVA to HP3par.
• Migration from Netapp FAS 2040 to Isilon Gen 5 3 node X410 cluster. Re-Configuration of Isilon for PACS applications to fix performance issues due to oplocks leasing attribute.
• Migrating CIFS shares from Netapp to Isilon Gen 5 X410 3 node cluster.
• Migration of servers from CX3, CX4-120, VNX 5500 to HP3Par
• Migration of CIFS Shares from VNX5500 to Unity. Creation of NAS server, Filesystem and shares.
• Experience in Incident management, Change Management and Problem management to implement migration changes and then decommission servers and arrays.

Storage Engineer

Confidential

Responsibilities:

• Design, Implementation, configuration and Operational Maintenance of ISILON storage Gen6 H500, A200 nodes. Configure Replication using synciq. Perform Firmware upgrades to latest code.
• SMB and NTFS Permission, SmartConnect zones, SnapshotIQ, Synciq.
• Deployed Superna Eyeglass and did a POC (Proof of Concept) on Access zone Dual Delegation automated Failover and DFS failover.
• Isilon Gen5 to Isilon Gen6 Migration using Sync IQ and Smartfail.
• Administration and Configuration of Confidential VPLEX, VMAX, VNX, XIO, Unity SAN infrastructure.
• Handling project to Implement Recover Point across 4 sites and create Visio diagrams for cabling. Working with Confidential Professional Services team to ensuresuccessful implementation.
• Coordination with vendor for OS, Firmware upgrades and Disk enclosure upgrades.
• Experience in SAN Zoning and performance troubleshooting for CISCO.
• Performing key storage activities of Provisioning, decommissioning, performance tuning & zoning skills in Block Storage.

Storage Administrator, Storage Consultant.

Confidential

Responsibilities:

• Provisioning and decommissioning, extending existing LUNs using various vendor tools like Symcli, Unisphere on ClariiON, DMX, VMAX, VMAX3 and VMAX All-Flash, VNX, XtremeIO, VPLEX, Isilon.
• Daily administration activities for the Isilon Gen 5 clusters such as creation of SMB and NFS shares. Configure snapshots, Quotas, SyncIQ, Isilon Smart pools and file pool polices, SmartConnect zones and access zones, ESRS.
• Switch Refresh projects and. Zoning on Brocade and CISCO switch environment. Troubleshooting errors on switch.
• Array Migration Projects.Migration using NDM from VMAX to VMAX All Flash.
• Local and Remote Replication. Worked on TimeFinder/Clone and TimeFinder/Mirror on VMAX.
• Providing RCA on all P1 incidents.
• Netapp as Secondary skills. Configure CIFS share, NFS Share, Snapshots, new group and iSCSI luns, vfilers.
• SAN Switch/Fabric Management for Brocade and Cisco Switches. Used CMCNE (Connectrix Manager Data Center Edition) to do zoning, Block/unblock ports, Configure port binding and firmware upgrades. San Health Audits.
• I have received Feather in the Cap 3 times. All 3 were for excellent customer service and technical research during severe performance issues on servers.
• Was rated as Outstanding Contributor in past 7 years in the annual Appraisal.
• Was promoted to a higher band in the organization and designation was changed to Technical Manager in October 2012 and to Technical Consultant in 2015 Received numerous appreciation letters from customers.

Technical Consultant

Confidential

Responsibilities:

• SOW- Creation of Scope of Work and get a sign off from customer on the scope.
• Firmware upgrades on two NS4-480 and 2 VNX 5400 arrays/
• BTU - Block to Unified Conversion of VNX to Unified File and Block storage by adding NAS head and reconfiguration of the VNX.
• Firmware upgrade on 8 CISCO switches.
• Holistic analysis of the environment and make zoning changes to ensure all 400 servers are redundant.
• Cleanup of Faulted SANCopy and Mirrorview sessions before the upgrade.
• SOP Creation and Handover Documentation to BAU support.
• Inspiring Performance Badge. Winners Circle points received for exemplary change management which would serve as example for all future changes.
• Applause Badge - received for delivering the project successfully.
• An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management and significant experience working with steering committees and other project managers.

Senior Specialist

Confidential

Responsibilities:

• Configuration, monitoring, troubleshooting of storage. Using Navisphere Manager for LUN Provisioning on ClariiON CX700, CX3-40f SAN Arrays.
• Using Confidential Symmetrix CLI, ECC for Viewing and managing Symmetrix DMX3000, DMX1000, DMX3-24, DMX4-24 boxes for LUN mapping and masking and to view errors.
• SAN switch zoning in core-edge environment with Cisco MDS9509 and Brocade Silkworm 24000 and 4100 Switches and troubleshooting connectivity issues.
• Working on Powerpath to make sure that all paths are active and reconfiguration of dead paths.
• Manage NAS storage servers NS502G and NS80G from Celera Manager.
• Managing Centera Gen4 CAS Box from Centera Viewer and CLI.

Senior Systems Engineer (L2 Support CLARiiON storage arrays)

Confidential

Responsibilities:

• As a Confidential Tech support I was responsible for troubleshooting issues faced by CE or an End user i.e Storage administrator with implementation, Host Integration, Configuration issues. Log Analysis, Collaborate with Host teams, Power path teams & Configuring Dial home templates.
• NDU- Non-Disruptive Upgrades to Install or Upgrade Array Software.
• Troubleshooting layered driver issues for Snap View, Snap Clone, SAN Copy, Mirror View.

Senior Systems Engineer

Confidential

Responsibilities:

• Providing hardware support for HP Proliant Server Family DL (Dense Line), ML (Maximum Line Expansion) and High-end BL (Blade Line) C-Class Blade Servers.
• Configuration of RAID 0, RAID 1 and RAID 5 Levels on SAS/SATA/SCSI storage controllers.
• Working with HP Storage Works Modular Smart Array (MSA), MSA20,MSA30, MSA50 and MSA 500 G.
• Tape Drives: Running diagnostics, troubleshooting and firmware upgradation procedures for HP StorageWorks standalone tape drive products like LTO(Linear Tape Open) 1st, 2nd and 3rd generation tape drives, DLT(Digital Linear Tape), SDLT(Super Digital Linear Tape), DDS/DAT (Digital storage/audio Tape) and AIT( Advanced tapes. Basic Troubleshooting of Backup Software issues.
• UPS: Troubleshooting following Online UPS models T750, T1000, T1500 XR, T2200 XR, T3000XR, T5000 and T5500 XR and use the power manager software to configure alarms and emails in case of a failure, schedule shutdown in case of power failure and monitor UPS data and graphs using Enterprise ERM configurator to configure extended runtime for a UPS to provide extended runtime.
• Using SIM (System Insight manager an HP infrastructure management tool) to manage Windows and Linux environments from a CMS - Central Management Server remotely
• Achieved highest number of surveys and 100 % Customer Satisfaction scores in the month of April.

Process Officer

Confidential

Responsibilities:

• Aug 2006 Indoor Olympics and won Gold Medal in the Women’s Doubles and Mixed Doubles.

Technical Helpdesk Coordinator

Confidential

Responsibilities:

• Desktop issues, Remote Login via VPN/dial up issues, MS office Applications issue. Mapping Network drives and local and network printers.