OBJECTIVE:

• To obtain a QA Testing Analyst position that will utilize my skills and knowledge from more than 15 years of software developing and testing experience to drive excellent IT service to the customers.

TECHNICAL SKILLS:

Languages: Java, XML, C, C++, VB 6.0, Pascal, Fortran

Java/J2EE: Multithreading, JDBC, Applets, JUNIT

Operation System: WIN7, Windows XP/2K/98/95/NT, UNIX, LINUX

Application Server: Apache, BEA Web Logic(8.x, 9.x, 10.3)

Databases: Oracle, SQL, MS Access, PL/SQL, SQL Server

Other Tools: Quality Center, Remedy, Caliber Author, MS Office (Word, Excel, Outlook, Visio, Communicator, PowerPoint), Internet Explorer, Fire Fox, FTP/Telnet, FileZilla FTP Client, Eclipse, XMLSPY, JCompilor, TOAD, Serena Dimensions 10.3.1, Putty, Mocha TN3270, Edit Plus, TIRKS JX, SQL Plus, Clarity, IBM Notes, SOAtest 9.9, SQL Developer 4.1.0, CA Agile Central

PROFESSIONAL EXPERIENCE:

QA Testing Analyst

Confidential, Columbus, Ohio

Responsibilities:

• Roles: Planning and coordinating the testing as well as creating and executing manual testing scripts and automation codes for the projects impacting systems in the IT Commercial Technology Group.
• Skills and Responsibilities:
• Working with development team, test team, project managers, and business system analysts to clarify business requirement and ensure full coverage of acceptance criteria to be met for Escrow Sub - Accounting project
• Building test data, updating test plan, participating in meeting for quality assurance and automation
• Creating Systems Integration test cases and test scripts in Quality Center for Web Express application
• Developing codes in Ruby Cucumber to implement Web Express testing automation
• Creating document to support troubleshooting issues in automation
• PLC (Project Life Cycle) Overview, Quality Center for Testers
• Web Express Overview, TMIS Overview and order creation
• Ruby Cucumber Series for Web Express Testing Automation

Advisory IT Specialist (Band 7-Lead)

Confidential, Dublin, Ohio

Responsibilities:

• s:
• Completed development and tested software on 86 Agile projects and supported many projects
• Handled more than 440 production tickets and fixed many defects
• Troubleshoot various issues in production and test environment to help complete production and test orders
• Completed 35 releases with PASE team
• Contributed 13 innovation ideas and implemented most of the ideas in production
• Skills and Responsibilities:
• Developed or modified web services on Linux server using Java, J2EE
• Developed codes to call REST web services and created publishers to handle JMS messages
• Created or modified XSDs using XMLSPY, JCompilor
• Created XMLs to test web services using SOAtest tool
• Created SQL scripts to change data in Oracle databases using SQL Developer
• Created or modified stored procedures, functions, views, columns, tables in databases
• Created IRs in Remedy, did builds and FTPed the build to production server using FilleZilla FTP Client, loaded build into Serena Dimensions, and completed production deployment with PASE team
• Accessed main frame systems (TIRKS, TRDB, WFAC, WFADI, WFADO, NSDB, LFACS ) using Mocha TN3270 and TIRKS JX tools to search or verify data
• Created or updated requirement, user stories, test scripts, and defects in CA Agile Central
• Built test data; performed unit test, system test, load test, regression test; participated UAT test; conducted sanity test after releases; supported post release test
• s and:
• Manager’s Choice for demonstrating the IBM Practice (Put the client first) in June 2018
• IBM Appreciation for demonstrating the Practice (Think. Prepare. Rehearse.) in March 2018
• Promoted as a BAND 7 (Lead) developer at IBM in February 2016
• Ranked as top#3 for third quarter innovation idea to help Confidential ASR order completion in 2016
• Received Enterprise Design Thinking Badge from IBM
• Selected to join IBM Bee School to reinforce core skills in consulting, sales, leadership, and delivery in order to better support IBM business growth
• Completed IBM Agile s and received Agile badges

Software Developer and Software Tester

Confidential, Dublin, Ohio

Responsibilities:

• Roles: Worked as a developer and a tester for CPG (QPG) and LIMS applications. Started taking tester role in 2009.
• Responsibilities:
• Completed high level design based on business requirement and UML model
• Led offshore developers to complete low level design and deliver the projects on time with good quality
• Developed codes, fixed defects, and deployed codes in production with PASE team
• Analyzed and solved various problems in production and test environment
• Created JUnit test cases and other test cases; built test data; performed unit test, system test, load test, regression test; participated UAT test; conducted sanity test after releases; supported post release test.
• Skills and Tools Used:
• Developed or modified web services on Unix or Linux server using Java, J2EE
• Worked on LIMS GUI changes using Java, JSP and developed codes to call REST web services
• Created publishers to handle JMS messages or sent messages to client’s message queues
• Created or modified XSDs using XMLSPY, JCompilor
• Created XMLs to test web services using SOAtest tool
• Created SQL scripts to change data in Oracle databases using TOAD
• Created or modified stored procedures, functions, views, columns, tables in databases
• Created IRs in Remedy, did builds and sent the builds to production server, loaded build into Dimensions, and completed production deployment with PASE team
• Accessed main frame systems using Mocha TN3270 and TIRKS JX tools to search or verify data
• Created or updated requirement in Caliber
• Fixed defects and updated defects in Quality Center
• s:
• Confidential 3rd quarter OSS Wall of Fame in 2013
• Confidential 1st quarter Honor Roll in 2013
• Confidential OSS Wall of Fame in 2011
• Qwest Wall of Fame in 2008 and 2009
• Promoted as Software Developer II in August 2006
• Qwest Spirit for outstanding performance in December 2005

Test Engineer

Confidential, Columbus, Ohio

Responsibilities:

• Analyzed, designed, coded and tested VB 6.0 software used to collect data from Oracle and SQL database, supported users using data collection tools
• Tested VB 6.0 software on various operating system including Windows 98/2000, Windows NT 4.0 and Windows XP
• Monitored data in Oracle and SQL database using MS Access, reported errors in test software, and tracked related engineers to fix the problems
• Created “Daily Yield Report” and kept all the reports up to date
• Collected defect data, failure data, test time, serial number history data, test limits and other data for quality engineers, production engineers, and managers
• Developed Unix scripts used to fix errors in bad DCF files on Unix system