SUMMARY:

• Dedicated Systems Administrator with 20+ years of experience across several different platforms and environments. Most recent has been great success in the manufacturing arena including implementing mission critical projects, along with the ability to adapt to fast paced environments as well as planning and implementation of IT solutions.
• Track record of increasing responsibility and support across environments. Demonstrated capacity to integrate voice and data networks. Proven ability to successfully manage multiple projects across various levels in the organization.Hands - on experience deploying all stages of telecommunications networks, including requirements definition, design, architecture, testing, and support.
• Outstanding problem solving skills; able to troubleshoot telephone systems and LANs using network tools while providing up-to-date documentation on all LAN\WAN topologies.

PROFESSIONAL EXPERIENCE:

Confidential, Cottondale, AL

Network Engineer

Responsibilities:

• Responsible for the configuration and deployment of various Cisco equipment
• Maintained excellent track record of keeping all IT equipment up and running
• Perform documentation of existing and new networks
• Stratos (Ticketing System)
• Plans downtime for network outages to upgrade system
• Execute general troubleshooting and problem management for all network and related devices
• Working knowledge troubleshooting network elements
• Upgrades network hardware and software components as required
• Incident, Change and Escalation Management
• Cisco Catalyst Switches (3500) series
• Cisco Prime
• Cisco WCS (Wireless Controller)
• VSS (Virtual Switching Systems) Technology
• VMware

Confidential, Vance, AL

Network Engineer

Responsibilities:

• Responsible for the configuration and deployment of various Cisco equipment
• Perform installation, troubleshooting, and maintenance of infrastructure cabling
• Perform documentation of existing and new networks
• CISM (Remedy Ticketing System)
• Plans downtime for network outages to upgrade system
• Execute general troubleshooting and problem management for all network and related devices
• Working knowledge troubleshooting network elements
• Upgrades network hardware and software components as required
• Incident, Change and Escalation Management
• Rack/Stack cable label networking equipment within a production environment with 100% uptime
• Cisco Catalyst Switches (3500, 4500, 6500)series
• Cisco Nexus equipment
• Cisco Prime
• Cisco WCS (Wireless Controller)

Confidential, Tuscaloosa, AL

Network Systems Technician

Responsibilities:

• Terminated all Fiber Connections.Lead Tech on all Mobile Data Unit (MDU) related issues.Part of the team that migrated entire network infrastructure through out the city to completely Cisco equipment. Documentation for SAN and AV Server administration as well as Tape procedures.
• Maintained an excellent turn around period for any and all Trouble Tickets that come in through our Managed Engine Help Desk Software.

Confidential, Starkville, Mississippi

Network Systems Analyst

Responsibilities:

• Completed migration of our entire company (all sites) to a single new Domain.Replaced all companies Frame Relay links with Sprint MPLS network.Upgraded all handheld wireless guns and equipment in all domestic Distribution Centers. Created/Updated all company policies pertaining to Wireless and non wireless security, Server administration, Active Directory administration, SAN Backups as well as a host of other areas.Proposed ideas for ways to reduce cost and increase productivity for several areas of IT to our VP of Information Technology.

Confidential, Starkville, Mississippi

Network Systems Manager

Responsibilities:

• Hand selected to recruit, train and or mold our current workstation support technician as well as help train and assist other regional site support personal.Created company policies and procedures in the areas of backups, project readiness, and new client ramp ups. Instrumental team player in developing and implementing global documentation for enterprise IT dept. Strong skills in Visio, Excel and Kronos.Propose IT, networking and backup solutions and best cost reduction opportunities.
• Perform moves, ads, and changes in a highly diverse and dynamic computing environment. Served as liaison between intra-departments, carriers, vendors, and clients for all Telecommunications issues and design solutions.

Confidential, Vernon, Alabama

Network Administrator/Technical Analyst

Responsibilities:

• Successfully maintained company’s computer systems, servers, LAN, as well as local and network printing also responsible for ordering, receiving, and implementation of all new Technical hardware and software.
• Successfully managed Windows 95.98.2000, XP and NT v. 4.0 server and workstation, SQL Server, Exchange 5.5 along with some UNIX/LINUX as well as our company’s Video Conferencing System, Successfully performed site wide migration from windows 98 to 2000Created all user accounts in AD and well as mailbox accounts in Exchange

Confidential, FAYETTE, ALABAMA

Network Administrator

Responsibilities:

• Integrated LAN, WAN, and Internet as well as Fiber Optic cable and distance learning system with also Fiber connections down to the desktop, which was responsible for the constant speed given to us by our high speed T-1 Internet connections.
• Managed Windows 95.98.2000 and NT v. 4.0 server and workstation along with some Novell NetWare and Macintosh machines as well as our county’s Video Conferencing /Distance Learning System. Created all user accounts in AD and well as mailbox accounts in Exchange.Made final decisions in LAN architecture and design used with our main transmission T1 with Fiber Optic and CAT5 cabling, Cisco Hubs with TCP/IP, IPX/SPX, NET BEUI along with several other protocols

Confidential, NORFOLK, VA

Radioman/Data Communications Technician

Responsibilities:

• Responsible for all shipboard communications, along with all PC and LAN repair.