SUMMARY:

• To leverage experience as a senior wireless network engineer on an enterprise level, including design, implementing, supporting and maintaining the latest Cisco network technologies in a wireless environment; to providing leadership qualities along with cost effective and efficient world class services and availability. Areas of expertise include Cisco Wireless (Local mode and Flex Mode AP’s)

PROFESSIONAL EXPERIENCE:

Wireless Network Engineer

Confidential

Responsibilities:

• Installing and configuring Cisco Virtual Controllers.
• Installing Cisco 3800 series wireless access points.
• Configuring and installing Cisco 2900 series switches.
• Convert, and or replace Cisco Autonomous wireless access points.
• Collaborate with management, IT colleagues, and 3rd Party installers at geographically dispersed locations to ensure all relevant actions, timelines, and impacts are well understood, mutually approved, and properly executed;
• Develop configuration templates and implementation plans;
• Stage, test, and successfully implement LAN and WLAN/Wifi Cisco technologies;
• Take initiative to optimize and improve any aspect of the design or plan to proactively minimize risks and pre - empt potential issues;
• Participate in changes and incident management associated to the project: analyze, trouble-shoot, and recommend action for all issues that arise;
• Oversee and guide remote IT staff or 3rd Party technicians for implementation;
• When needed, travel to a Domtar site to assist with a local implementation;
• Communicate and report effectively on projects status to all relevant stakeholders;
• Conduct post-implementation acceptance testing, and decommissioning/ disposal of old equipment.
• Ensuring compliancy with security policies, network standards, guidelines, and practices;
• Developing and maintaining all forms of Telecom documentation, including logical and physical designs, configurations, build books, inventories, standards, procedures, etc.;
• Following and supporting key IT processes for Change Management, Asset Management, Procurement, etc.

Wireless Network Engineer

Confidential, Baltimore Maryland

Responsibilities:

• Performed active, passive and predictive survey analysis of various hospitals to determine optimum placements of new wireless access points using Ekahau.
• Audit wireless controller configurations and remediate findings to be in accordance to Cisco best practices, including controller code upgrades
• Coordinate the scheduling and deployment of new wireless access points throughout hospitals
• Troubleshoot and maintain optimum connectivity for voice clients
• Migrate and maintain data in Cisco Prime
• Test next generation wireless controllers and access points
• Consult and manage changes and change controls to minimize the downtime for the production environment.

Wireless Network Engineer

Confidential

Responsibilities:

• Performed predictive analysis of various hospitals to determine optimum placements of new wireless access points using Ekahau.
• Determine, based on requirements the best hardware for the wireless deployment and implementation: controller and access point type.
• Travel to hospitals to manage and participate in implementations
• Configure new 5520 controllers; upgrade code where necessary
• Upgrade Prime and MSE
• Manage Stanley Aeroscout tags
• Trouble shoot voice issues; Ascom and Cisco phones.
• Provide ongoing day to day end user support for critical issues.

Wireless Network Engineer

Confidential, Durham NC

Responsibilities:

• Traveled to various customer sites as needed to perform site surveys using Airmagnet Site Survey Pro and Spectrum Analyzer. Used the “AP on a stick” methodology to determine optimal AP placements
• Assisted Presales and Marketing where applicable. Specifically supporting the team with validation of solution designs, bill of materials, statements of work, and labor estimate when appropriate.
• Performed assessments, planning, design, configuration, installation and support of the solutions offered by the practice.
• Provided detailed reporting, in length, of the results of the surveys.
• Provided Builds of Material
• Served as team lead; managed team of engineers to meet strenuous and critical deadlines.

Wireless Network Engineer

Confidential, Washington DC

Responsibilities:

• Performed current state of wireless network review and recommended the design for the next generation wireless network to support all healthcare critical wireless devices; Vocera, wireless phones, Carts on Wheels, and Apple devices.
• Performed troubleshooting and root cause analysis of instability of wireless network and end user’s experiences.
• Upgraded code on controllers from 7.6 to 8.0.131 without disrupting the environment.
• Worked solo and interacted with the client’s network team.
• Performed predictive survey’s using Ekahau and Airmgnet for remote hospital sites.
• Constructed Buildings of Material from survey results, received and installed new controllers, and Cisco 3700 series access points.
• Redesigned guest access for better end user experience
• Updated expiring s for Guest access on all production controllers
• Served as the lead for all wireless connectivity and production issues: resolve client connectivity, interference, authentication, and coverage issues.
• Assisted in preparing cost estimates for projects

Wireless Network Engineer

Confidential, Sterling Va

Responsibilities:

• Assisting Hospital with wireless upgrades at various campus sites: including controller configuration for best practices, controller code upgrades, switch capacity planning, including POE and port density, as well as estimating controller ap license counts for net new AP's.
• Converting sites from local controllers to flex connect.
• Migrating APs from local controller to central (including AP groups, AP descriptions, etc.)
• Creating necessary VLANs on switches for WIFI networks
• Reconfiguring switchports for APs local or flex mode, access port or trunk
• Configuring switchports for APs
• Configuring APs
• Testing/confirming internal and internet access
• Adding sites to Prime
• Taking floorplan and using Ekahau to design AP layouts - predictive analysis
• Priming APs (includes labeling, descriptions, AP groups, etc)
• Testing/confirming internal and internet access

Sr. Wireless Engineer

Confidential, Morristown NJ

Responsibilities:

• Designed wireless infrastructure for hospital environment to support critical voice and data deployments, including Cisco 7925 wireless phones and Vocera badges.
• Installed Cisco 8510 and 5508 Wireless Controllers to support 3000 access points.
• Installed Cisco MSE for location and asset tracking of clients and devices.
• Installed Cisco ISE for 802.1x authentication, Cisco EAP - FAST, EAP-TLS and BYOD.
• Upgraded switch infrastructure to support 802.11ac, Gigabit speeds.
• Deployed "Guest Wireless" to support up to 4096 wireless clients, using Cisco's DMZ, anchor controller design.
• Deployed Cisco AVC (Application Visibility Control) to provide insight and metrics to management on wireless usage.
• Used AirMagnet to do site surveys, predicative analysis, active and passive surveys as well as trouble shooting of RF.
• Acted as Team Lead when necessary to manage various vendor responsibilities

Sr. Wireless Engineer

Confidential, Jersey City, NJ

Responsibilities:

• Used Ekahau as the primary tool to perform predicative analysis, active and passive surveys as well as trouble shooting of RF as well as Cisco Prime to expand wireless coverage in the branch banks. Designed wireless infrastructure for the Banking environment to support critical voice and data deployments, including Cisco 7925 wireless phones and mobile banking tablet platforms.
• Maintained Cisco 7510 Flex Controllers, 5508 and 4400 Wireless Controllers to support 15000 + access points in both local and flex mode.
• Deployed and configured approximately 1500 Cisco Access Points to the Retail (branch) banks in flex mode. Configured and trouble shot the switch ports for flex connected AP s making sure that the native vlan was correct. Configured the AP vlan mappings on the controller for flex mode AP s, correctly mapping each SSID to its corresponding vlan.
• Preformed extensive lab and testing, documenting the process to upgrade Cisco Prime to version 2.0.
• Helped redesign the "Guest Wireless" network. Changed the WLAN security typed from open to shared key. Documented the process and trained first level support on how to manage the changed. Performed extensive lab testing on competitive Guest Wireless solutions.

Wireless Network Engineer/ Wireless Architect

Confidential

Responsibilities:

• Network engineer responsible for managing 1600 local wireless lan controllers at each retail site including installation and configuration. Models range from the integrated router modules to the 5500 series and Flex Connect
• Responsible for over 5000 s wireless access points. Local and HREAP mode.
• Responsible for new designs and deployment schemes.
• Responsible for client troubleshooting and authentications in both ACS and ISE (Identity Service Engine)
• Upgraded, configured, managed security conditions and parameters in ISE
• Monitored and reported authentication conditions in ISE
• Provides predictive analysis and site surveys for new installs

Network Engineer

Confidential

Responsibilities:

• Network Engineer for HP responsible for converting Confidential ’s Wireless network from autonomous wireless access points system to Cisco’s Unified Wireless solution throughout the enterprise space, to include the US, Canada, Asia, EMEA and Latin America.
• Responsibilities and scope of work include: Working remotely and independently from a schedule of sites assigned by the project manager to convert sites by a specified deadline.
• Site survey and location discovery; accurately ascertaining the number of access points at each location that need to be converted or replaced.
• Installing Cisco Wireless Controllers and Wireless Access Points.
• Engineer the subnet required for the number of wireless users at the site; design the subnet for future growth and expansion.
• Determine if routing for the subnet targeted to be used was in place, if it wasn’t the routers had to be added as part of the change.
• Designed, configured, deployed and troubleshoot wireless LANs, to support both voice and data in an enterprise environment, to include ‘fine tuning’ the RF after the initial installation for client optimization
• Write the Network Change Template that the engineer will use during implementation/conversion; The template is a set of step by step instructions that details what devices will accessed (router switch) and what specific changes will be made to the device. The template is written in detail such that almost any level of engineer can follow and execute the line by line commands to effectively.
• Manage the vendor responsible for executing the Network Change Template during the actual implementation. Resolve any issues that may arise during implementation, answer any questions concerning oversights in the Network Change Template, and ensure that wireless is 100 percent operational after the conversion and wireless installs, to include everything from the wireless access point, the network switch, the wireless controller and the router.
• Provide predictive analysis for new wireless installs.
• Provide cost sizing and materials list to the line of business.

Systems Engineer

Confidential

Responsibilities:

• Systems Engineer for Wireless IDS (WIDS), AirDefense and ACS integration activities supporting approved merger integration projects for WLAN Day 1 Remediation and NAC-ACS integration. Responsible for integration of WIDS and ACS capabilities with selected go-forward network security systems for the combined enterprise.
• Design, document, install, configure, maintain, and optimize robust, scalable, highly-automated, and secure technical solutions in support of the company's wireless network infrastructure and access control systems. Work as a member of a geographically diverse team of experts to implement and support large-scale network security solutions utilizing numerous technologies across a global enterprise environment. Employ tools, develop automation techniques, and pursue ideas to increase the manageability, efficiency, capability, capacity, and security of network security devices and systems. Analyze and assess distributed network security infrastructure systems and identify gaps leading to potential improvements. Provide subject matter expertise in the areas of AAA, RADIUS, TACACS, Wireless network security, and Network Admission Control (NAC) to cross-organizational project teams working to implement technology solutions for the combined enterprise. Create detailed component-level documentation including functional requirements, implementation plans, network diagrams, communications diagrams, configuration documents, support documentation, materials, and project documents.

Network Engineer (Vice President)

Confidential, Charlotte, NC

Responsibilities:

• Configure, install and maintain Confidential s in a stable wired and wireless LAN environment to include access points, routers and switches.
• Managed Radius servers in four core data centers that provided authentication for the autonomous wireless access points. Used Radius logs to troubleshoot wireless authentication issues.
• Configured TACACS on router, switches, and wireless access points for to allow multileveled access to the devices.
• Lead large projects or multiple projects that are significant in scope and impact of the business units.
• Managed over 500 autonomous wireless access points through the enterprise to provide wireless network access to the associates which extended the Bank’s secure wireless network to some public spaces to increase associate satisfaction.
• Worked with various project teams and Lines of Businesses in defining the wireless and mobility requirements for projects and works with the technology operations and data center teams in capacity planning of the infrastructure.
• Managed Third Party Vendor relationships; negotiated/enforced contract terms.
• Interacted extensively with internal or external contacts to identify research, analyze and resolve complex problems
• Conducted cost analysis studies to determine feasibility of various approaches.
• Recommended the infrastructure architecture (network, and execution) and technical approach in the development, enhancement, and maintenance of current and new systems; analyzes user needs and develops effective solutions to complex technical deficiencies.
• Assisted the Enterprise Architect in developing and recommending infrastructure standards, procedures and policies.
• Worked with various project teams in defining the technology infrastructure requirements for projects and works with the IT operations and data center teams in capacity planning of the technology infrastructure.
• Worked with the Enterprise Architect, IT Operations and project teams in developing the logical and physical design of the network, operations, execution, and security aspects of the solution.
• Researched technology infrastructure advancements to ensure that the enterprise-wide IT infrastructure is continuously improved and aligned with the industry and company standards; designs and provides updates to standards to enhance solutions.
• Advised on options, risks, cost/benefit analysis, integration issues, gap analysis, and impact on business processes of the current and proposed technology infrastructure.

Senior Help Desk Analyst

Confidential, Charlotte, NC

Responsibilities:

• Support and maintain system application
• Initial contact for all hardware and software diagnostics
• Maintain consistent level of revolving communication with clients
• Assisted with 2000 Lotus Notes conversions
• Gathering the business requirements from the line of businesses
• Selecting the appropriate network components that scaled to the businesses immediate and future growth needs.
• Quoting, ordering, receiving, configuring, testing, and installing switches from Cisco.
• Used Visio to document the network diagrams
• Configured, tested, installed and deployed Cisco Access Points
• Managed upgrades and changes on over 500 Access Points
• Tested next generation solutions from vendors for wireless
• Recommended deployments and implementations and cost analysis
• Provided problem resolution and trouble shooting