Telcomm Specialist Resume
Indianapolis, IN
SUMMARY:
- My relentless focus to be the best at what I do, has paved the path for continuous success in my endeavors My determination and honesty has also brought personality traits to the table that has promoted my fusion with management and my co - workers. Due to my pride and continual search for improvement has proved my relentless passion for perfection among all who intertwine with me.
- My flawless work ethics and ability to always getting the job done, not only feeds my pride but also promotes my worth to my employers and co-workers. I have always felt that a happy work environment is the most successful and productive work place, so one of my pet peeves is to promote laughter in the work area
TECHNICAL SKILLS:
Applications: Microsoft Office; Excel, Word, Powerpoint, Outlook, Access, Visio, AppWorx/UC4 (OM & AM), CA7, UCC7, Control-M &R, Zeke-ZEB, CA7, ERP, CICS, ROSCOE, NETVIEW, VTAM, TSO/ISPF, TSRM, SAP, IMS, ACF2, RACF, ARS Remedy, Automation Point, MS/Outlook, File Transfer systems: EFT, TCPIP, FTP, SFTP
Operating Systems: Windows 7, Unix; AIX, Linux, Redhat,MVS, MVS/XA, IBM S370 Series, AS/400-RPG, Used: Jes2Hardware:DEC, Tandem and HP Mainframes, IBM Mainframe 3090 & ES9000, AS/400 Mainframe, many IBM peripherals including ATL/SILO.
Programming Languages: JCL, CLIST, REXX, Back in the 70 s while going to ICBT & Clark College; COBOL, BASIC, FORTRAN, ASSEMBLER, ALC, C, C++, Borland C, easytrieve.
PROFESSIONAL EXPERIENCE:
Confidential, Indianapolis, IN
Telcomm Specialist
Responsibilities:
- Handling Payroll file transfers across the United States for the Defense Civilian Pay System (DCPS). Tools used: MS Outlook, ARS Remedy, FTP, SFTP, Windows OS, MVS, MVS/XA OS/390, IBM Mainframes, UNIX, Linux, CLIST/REXX scripting, AIX, MS Outlook, IBM Utilities, Microsoft Desktop Tools, Reflections, CICS, IMS
Confidential, Indianapolis, IN
Remediation Analyst
Responsibilities:
- Supported batch processing and handled modifications to the schedules. This position was worked 100% from home and was only a fill in until my start date at DoD. I worked closely with the programming staff. Tools used: MS Outlook, ARS Remedy, FTP, SFTP, ACF, ACF2, etc…
Confidential, Columbus, IN
Manufacturing Server Administrator/Desktop Support
Responsibilities:
- Handling security setups and modifications for Production Floor work stations at the Fuel Systems Plant. Also support all servers used at the FS Plant. Tools/Skills/Positions: MS Outlook, Lotus Notes, ARS Remedy, Several different server models, Networking, Database backups, DHCP, DNS, various domain additions, site additions, IE connections, ISDN & ISO modifications and adjustments.
Confidential, Indianapolis, IN
Sr. Provisions Analyst
Responsibilities:
- Handling security setups and modifications to Confidential employees across several states. Tools/Skills/Positions: UNIX, Linux, Windows OS, MVS, MVS/XA, OS/390, IBM Mainframe 9026, Windows 7, TSO/ISPF, TSRM (ticketing system), Microsoft Desktop Tools, CICS, IMS, MS/Outlook, Provisioning both ACF2 and RACF on several different Mainframe systems.
Confidential, Indianapolis, IN
Sr. Operations’ Analyst
Responsibilities:
- Handle any schedule additions to AppWorx in the role of AppWorx Administrator. Sub as Acting Operations Manager whenever the Manager was out of the office. Perform all duties necessary in completing new system additions from creating the process flows/scheduling/and documenting recovery procedures for each job/process flow in AppWorx/AM (Applications Manager, 8.0 p6). To round out the clients requests, I then setup and/or Supervised
Confidential, West Lafayette, IN
Production Control Analyst
Responsibilities:
- Support batch processing 24/7, create and maintain production schedules, protect and fine tune the integrity of the batch processing window as well as provide solutions to problems encountered during processing, participate whenever needed for the ERP implementation/support, perform escalation duties when needed, participate/manage special projects and tasks when called upon, document procedures and update problem logs. Develop, maintain and test all JCL used for the Student side of the shop including: Admissions, Registrar, Bursar, some housing systems, Degree posting, Commencement systems, and various other associated systems. I participated in several projects while at Purdue, including the upgrade of the IBM Mainframe and supporting peripherals needed.
Confidential, Fishers, IN
Operations Analyst
Responsibilities:
- Monitoring batch systems, assuring the integrity of the CICS applications, making sure that all backups are completed on the night shift, handling all documentation projects, creating and distributing reports to upper management, analyzing tasks or Operator duties to find ways to automate as much as possible. Tools/Skills: MVS, MVS/XA, OS/390, IBM Mainframes 9026 (2 boxes), DEC system, AS/ boxes), RS6000 box, JES2, TSO/ISPF, VTAM, Control-M, Control-R, ECS, Windows2000, Automation Point, Remedy ARS, Remedy Contact DB, RACF, IBM Utilities, Microsoft Desktop Tools, ATL/SILO, CICS, IMS, MS/Outlook, Timesolutions, batch support 24/7, Documentation - Procedures, Problem determination and follow up, Dispatch (software package) for report distribution.
Confidential, Indianapolis, IN
Production Control & Support Consultant
Responsibilities:
- Co-Managing a Pilot Project to create the PCS (Production Control & Support Services) Help desk for the Orders, Sales, & Billing Departments at TMM. This project was directly responsible for bringing the monthly abend average down from 98 per/month to 14 per/month. I also worked with other groups at
- TMM during the Y2K and SAP projects on the MVS, AIX, VM and UNIX environments. Tools/Skills/Positions: MVS, MVS/XA, OS/390, IBM Mainframe 9026, AS/400 running RPG programs, RS6000 box, Windows2000, JES2, TSO/ISPF, VTAM, CA7, CA11, Remedy ARS, IBM Utilities, Microsoft Desktop Tools, CICS, IMS, MS/Outlook, JCL coding, batch support 24/7, Documentation - Procedures, Standards, Problem determination and follow up, RACF.
Confidential, Indianapolis, IN
Financial Systems Consultant
Responsibilities:
- Man a help desk in the Financial Information and Client Services Department (FICS); code and support JCL for financial systems; setup the scheduling of jobs via CA7; assisted with conversions to SAP and provided the first line of defense for all SAP questions/problems; document problems via Remedy (ARS); create and maintain PDGs (Problem Determination Guides); completed conversion projects dealing with data transfers: FTP, MVS/RJE, GDE, NFT; setup parallel files and libraries for testing new systems and for Y2K purposes on the ES9000(MVS) and many AS400(MVS) mainframes; used
- MVS/XA/ESA, OS390, VM, UNIX, AIX and Linux systems.Projects: Conversion of all file transfers to one process; FTP than SFTP; Installed BAP (originally called SAP), across the systems on the mainframe; Preparation for the Y2K project.Tools/Skills/Positions: JES2, JES3, TSO/ISPF, VTAM, Change management tools, Information Management System (problem logging software package), IBM Utilities, Microsoft Desktop Tools, CICS, IMS, MS/Outlook, MS/Windows, RACF, JCL coding, batch support during night shift, Documentation - Procedures & Problem determination, CLIST, REXX, ORACLE, Linux, UNIX Operations, C language . INFOPAC (software package) for report distribution, syncsort coding, RACF.
Confidential, Indianapolis, IN
CEMS Field Service Engineer
Responsibilities:
- Service and install CEMS (continuous emissions monitor system) at power plants across the United States. Worked hand in hand with the EPA (Environmental Protection Agency); performed maintenance and repair on CEMS systems; handled the mobile networking for information searches when out in the field via pc.
Confidential, Indianapolis, IN
Computer Operator
Responsibilities:
- Monitored batch processing via Control-M; ran backups, printed and distributed output reports; assured workmanship of computer equipment (DEC, Motorola, and HP processors); redesigned and created some of the preprinted forms used by the operators. I gained very valuable knowledge of DEC, Tandem, and HP mainframes and assorted peripherals at Wishard. I also gained a lot of experience in installing the hardware and software for an updated communications system that went in just as I started at Wishard. Tools/Skills/Positions: MVS, MVS/XA, IBM Mainframe 3090, Linux, AS/400, JES2, TSO/ISPF, VTAM, IMS (problem logging tool), IBM Utilities, Microsoft Desktop Tools, MS/Windows, CICS, IMS, JCL support, batch support during night shift, handled all printing.
Confidential, Indianapolis, IN
Sr. Operations Analyst
Responsibilities:
- Supervised as many as 5 Operators on the night shift; created and maintained the operations procedure manual which we designed to direct the operators in their daily procedures; created and installed disaster recovery procedures; designed many statistical reports for upper management, via Lotus 123 & MS Excel; conducted and instructed many sessions for the Operators; ran ES9000 and AS/400 IBM mainframes; wrote procedures and trained night shift operators for recovering from complete building power outages. Tools/Skills/Positions: MVS, MVS/XA, OS/390, IBM Mainframe 9026, AS/400, JES2, TSO/ISPF,
- VTAM, NETVIEW, SharePoint, IMS (problem logging tool), IBM Utilities, Microsoft Desktop Tools, CICS, IMS, JCL support, batch support during night shift, Documentation - Procedures, Standards, Problem determination and follow up, created automation techniques since we did not have a scheduling package, such as auto-release steps added to batch jobs, TRMS (software package) for report distribution.
Confidential, Indianapolis, IN
Senior Computer Operator
Responsibilities:
- Assured that batch and backups were ran properly and on time; wrote all procedural guides for Operations; handled all networking and problem solving during the night shifts; designed/produced new forms that went into company use for all ordering of computer paper, ink cartridges, printer parts and any materials that were ordered on a regular basis for Computer Operations; provided support and access to the CICS system; filled in as active supervisor in their absence. Tools/Skills: MVS, MVS/XA, IBM S370 series mainframes, IBM Mainframe 9026 & AS400s, JES2, TSO/ISPF, VTAM, IMS (problem logging tool), IBM Utilities, Microsoft Desktop Tools, SharePoint, CICS, IMS, Microsoft Windows applications, batch monitoring/support during my shift as Senior Lead Computer Operator, Documentation - Procedures, Standards, Problem determination and follow up, ROSCOE, NETVIEW.