SUMMARY:

• Hands - on Systems Architect with 16 years of experience in architecting and Technical Management in developing reliable and scalable Java/J2EE systems in various domains such as Telecom OSS/BSS, e-commerce, Cloud SAAS/PAAS systems integration, order to cash automation, Service assurance, OSS for Cloud etc. Terrific exposure & experience in USA working for Tier-1 Telecom, Retail, Hospitality & Media delivering OSS and BSS systems for provisioning, activation, order management, network engineering, service assurance, and trouble ticketing etc. Won six excellence s from CXOs of various clients.
• Technology (IT Software/OSS/BSS) Architecture:
• Results-oriented visionary with good background in software engineering and design
• Diverse architecture & technical management experience background covers software engineering, innovation, business analysis, networks and Cloud SAAS/PAAS integration using Java web services/Rest and technical support for Cloud & Datacenter virtualization
• Experienced in managing highly skilled individuals by decomposing development activities and ensured following best practices in SDLC.
• Architected Java/J2EE systems (COTS as well as in-house) for different functional areas like CRM, leads to Quote, Quote to Order, Order to Billing including OSS for service provisioning/fulfillment, assurance and performance/fault monitoring
• Verifiable track record in successful million dollar projects (s from VP & SVP) s from CEO & CIO for software development on Broadband/Telecom/Cloud services
• Managed AGILE software development for Business & Operations Support Systems (OSS/BSS) on hosted and cloud based platforms like Salesforce.com & Big Machines etc. and
• Architected Next Gen solutions using eTOM and TOGAF for VOIP, IPTV, xDSL, VPN, L2 & L3, Wi-Max, GPRS, GSM and VAS etc. specifically in the Service Provisioning, Surveillance, network performance and assurance areas. Broad experience in Copper and FTTX media. Integrated with Mobile applications for executive dashboards and reports
• Team Management/People Skills:
• Worked with CXO executives in business case development, architecture & presentations.
• Experienced in offshore/onsite coordination working at multi-culture environment
• Managerial skills include: hiring,, coaching, supervising personnel, creating AGILE software development processes, business analysis, project management & requirements
• Good support to/from peers, project managers and resource managers
• Good repot with architects, data center managers, vendors and clients
• Understands and values chain of command/protocol while working with technical teams, functional teams and executives

TECHNICAL SKILLS:

Programming Languages: C, C++, Java, J2EE, REST, Servlets, Beans, XML, SOAP, WSDL (Web Services), SAAS, HTML, PHP, Java Script, Shell Script, Perl CGI, SED, PL/SQL, JSP, Spring, Hibernate

Database: Oracle, MySQL, Informix, MS Access, SQL Server

Cloud SAAS/PAAS: Oracle Sales Cloud, Salesforce and Amazon PAAS platform integrations

Operating Systems: Linux, Unix (Sun Solaris), Windows, Android Integration

Network/Element Management Systems: Corvil, Telcordia Work Director, Service Director etc.Salesforce.com - Pre-sales, Leads to Order, Order to Bill AutomationMicrosoft MEDIAROOM - Microsoft TV solution for IPTV product.Motorola LEAPSTONE - Video Content Manager and Service Delivery PlatformLeonid (Loki) - VOIP Service Delivery PlatformKenan - Billing, Product catalogueOracle PeopleSoft - CRM, Order Management, Product configurator, Care (repair)Oracle ASAP - Network Service Provisioning & ActivationNetcool - Surveillance and Fault MgmtIBM TNPM/Proviso 1.3.1 - Network PerformanceRemedy - Trouble Management, Reactive-Proactive flow automationTIBCO - (Business works) Enterprise Order to Cash Workflow ArchitectureEricsson Cloud Manager Service Orchestration and activation

Version Control Tools: CVS, VSS, Clear Case, Power (Release Management Tools)Web ServersApache Tomcat, Oracle/BEA Weblogic, iPlanet, IBM Websphere

Utilities/Tools: Used for software development

Database Tools: Oracle SQL Developer, Informix DB Access, and Toad

Web Development: Dream Viewer, Eclipse

Bug Tracking: Remedy, Test Director

Memory Tracing & Debugging: GDB, DBX, Valgrind (UNIX process memory leak tools).

Process Tools: GoRallly (Scrum), Causal Analysis Tool, CMM & PCMM methodologies, Integrated Process Management System (IPMS), Microsoft Office Suite (Including MS Project) and Visio.

PROFESSIONAL EXPERIENCE:

Consultant

Confidential, Pleasanton, CA

Responsibilities:

• Customer facing role to perform BA/Tech Lead role in CRM/Oracle Sales Cloud SAAS integration projects. Implementation of large scale Java/J2EE projects to convert legacy platforms into Cloud SAAS and integrating existing systems with SAAS/PAAS platforms to meet the requirements of customers in
• Telecom, Hospitality, Media and e-commerce domains. Primarily responsible for RFP, Architecture and Design, Lead development and testing phases of the project. Integrate COTS products and customize them as per the business needs and integrate using Java web services and custom adapters. Implemented Single Sign On for eCommerce portal using Sessions and backend authentication.

Senior Architect / Manager (ADM & PMO)

Confidential

Responsibilities:

• Architect solutions; prepare work break-down and resource ramp-up plans Collaborate with service practice areas for successful solution delivery Manage a team of highly skilled software architects, managers and developers Coach teams to adapt to the Waterfall and Scrum processes Support pre-sales for effort, cost & resource estimations

Senior Project Manager

Confidential

Responsibilities:

• Managed key vendors in the service assurance market such as IBM, Corvil, CA, Infosys, Tech Mahindra etc. Used industry standard tools like IBM TNPM, Remedy, Infovista, Corvil CNE, Smarts, Netcool and several in-house applications from BT - Facilitated white-board discussions between Onsite (UK) and (Offshore) India on architecture and design for performance management on services like IPTV, VOIP, PSTN, xDSL, FTTX, VPN etc. - Performed risk analysis and mitigation strategy for key events in 2012 like Olympics in terms of systems high availability for network performance (while BT was playing a key role in Olympics from network services perspective) - Responsible for driving large transformation programs (traditional datacenters to Virtualized DC)

Lead Architect (Sr. Mgr. role reported VP of Innovation)

Confidential, Honolulu, HI

Responsibilities:

• Performed solutions Architecture in a startup Telco and innovative experience in building expertise, knowledge and culture in the agile solutions delivery team.
• Improved team productivity with clarity, effective people/resource management, flexibility, authority, accountability and results oriented fashion
• Taken up initiatives to cut down operational expense significantly to support CEO during emergence from bankruptcy
• Saved at least 2 Million a year by performing in-house development of inventory and activation systems for IP/network products and services (Layers 1, 2 and 3 services)
• Introduced Agile SDLC methodology (with 6 week releases) into traditional (waterfall) environment; and worked closely with other directors and influenced them to use Agile SDLC throughout the company
• Key decision maker for end to end application architecture, vendor selection and costing
• Implemented OSS/BSS Order to Billing projects for strategic initiatives triggered for revenue lift. Experience includes Pre-Sales, Ordering, Workflow Management, Service fulfillment & Delivery, Service Assurance, Fault & Performance alarms, Trouble tickets, Customer repairs, NOC, workforce management etc.
• AAIS*Assignment, Activation and Inventory services for POTS, xDSL over copper and FTTX, IPTV, VOIP and VPN services. OSP and ISP Engineering inventory management
• Salesforce.com - Moved PeopleSoft CRM into Cloud Salesforce. Implemented Lead to Order flows including service qualification, contracts and product catalog
• Telcordia Granite and NG-iPlanet is a Next Gen Inventory, Provisioning and Activation of Network elements. Architected and designed this application in-house (from scratch), which replaced the Telcordia’s Granite application (5 Million).
• Net-IQ is a Network Intelligent Qualification. Architected and designed a sales and service assurance software (from scratch) to sell/qualify broadband products and services. This has Increased broadband sales accuracy from 60% to 89%
• IPTV: Next Gen TV Ordering, Billing, Workflow management, Service activation, inventory, Set-Top-Box device management and video content management using Motorola Leapstone (CCE) and 180 squared, NBMS, Microsoft Mediaroom etc.
• VOIP / SIP Trunks / Hosted PBX: Planning, Data Modeling and Leading the project for implementation of Business IP Products.
• Layer 3 (IPVPN, DIA & Router Network Services) Layer 2 (EIPDS, VLL, EPIPES etc.): Layer 3 VPN, VLL/Ethernet pipes for wireless companies, Direct internet access DIA over five access types Ethernet over copper, fiber, TDM & Private Line, T1 etc.
• High Speed Internet (HSI) 3, 7, 11, 15, 25 & 50 Mbps products over MPLS network. Data Modeling, Design, Implementation of the Granite (A Telcordia product) to inventory, activate the services & equipment on the MPLS network including technologies like FTTP, FTTN, GPON, VDSL, ADSL2+,
• Hybrid Network Migration (or) ATM to MPLS DSL Migration. A crucial initiative to upgrade legacy networks to Next Gen without causing service interruption. Designed and executed migration process and was ed for excellent customer satisfaction
• Spirit - Revenue Assurance (Switch to Bill Reconciliation). Designed and developed the Revenue Assurance process called Spirit for three way compare and reconciliation between switch, inventory and billing systems.
• Skills/Applications and Tools used in the above projects:
• Applications: Salesforce.com, Tibco, Kenan, BroadSoft, Cisco Cs2k, Granite, NetIQ, NGiPlanet, Granite, Netcool, Microsoft Mediaroom, Motorola CCE, 180 Squared
• Network Services: MPLS network including technologies like FTTP, FTTN, GPON, VDSL, ADSL2+, ADSL Equipment & Applications: CBX, Alcatel 7X50 routers, 5530 Network analyzer, 7330, 730X DSLAMs, 7342 OLT, ONT
• Supported server consolidation (Virtualization) project from software migration/testing and interoperability point of view. Played an important role in making the decision for platform selection between (Cisco and HP virtualization solutions)

Senior Consultant - Managed Services

Confidential, Denver, Colorado

Responsibilities:

• Performed OSS Architecture and design for migration/transformation of OSS and BSS applications and databases from Confidential to Confidential
• Managed a team of data base administrators and programmers
• Performed Design and Development of Engineering Data Load into Granite solution
• Business Analysis & Detailed Design
• Onsite-Offshore coordination

Senior Software Engineer

Confidential, Tampa, Florida

Responsibilities:

• Involved in the Gathering and Analysis of Business and System Requirements through Client Interaction and Preparation of Traceability document.
• Impact Analysis, Design and Development
• Testing, Bug fixing and change controls implementation
• Co-ordinate with the clients for System Integration test and User Acceptance Test
• Ensure File integrity using ClearCase software

Systems Engineer

Confidential

Responsibilities:

• End-to-End Order to Billing Workflow Design & Development: PeopleSoft CRM for customer 360 degree views, Ordering, Workflow orchestration from Order to Bill. Applications: CRM (PeopleSoft), Tibco, Kenan, Motorola CCE, 180 squared, NBMS, Metasolve ASAP, EMS, NAVISCORE, DMS, GTD, 5ESS, AAIS*etc.