Network Engineer Resume
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Charlotte North, CarolinA
PROFESSIONAL EXPERIENCE:
Network Engineer
Confidential, Charlotte, North Carolina
Responsibilities:
- Prisma SD - WAN ION cutovers
- Cloudgenix portal administration
- Cisco router/switch decommission.
- Juniper and Cisco switch configuration maintenance
- Cisco Identity Services Engine for access management
- Verifying ATM, cash machine, voip phones, internet, printers all functional after equipment cutover
- Pull IP arps, mac address table, router and switch configs for each site to determine cable moves
- Pull VLANS to populate core routing ip prefix-list
Network Engineer
Confidential, Charlotte, North Carolina
Responsibilities:
- Nutanix clusters managed with VMWare
- Active Directory and account management
- Office 365 account and license management
- SCCM for company wide device management and image installation
- Global Protect VPN
- Exchange Admin Portal
- Aruba/Brocade/Cisco Switchport configuration
- Powershell scripting
- Palo Altos to monitor/manage network traffic
- C-CURE 9000 Access Security Manager
- Panasonic/Microsoft/HP device installations
- OSticket to organize tasks
- AX for IT procurement
- Data migration
- Ricoh/HP/Zebra printer support
- Polycom/Cisco VOIP phone support
Cisco Network Engineer
Confidential, Charlotte, North Carolina
Responsibilities:
- Utilize Whatsupgold & Logic Monitor for network monitoring and traffic flow Velocloud/SD-WAN configuration/deployment/installation Cisco ASA 5500 decommissioning
- Familiar with MPLS, STP, BGP, OSPF, EIGRP, TCP/IP
- Switch, Router, WAP configurations/troubleshootingUPS replacementExperience in a Google Drive driven environment Utilize Cisco ACS Administrator Experience with Brocade/Nexus/Cisco switches
- Utilize VMWare for virtual server organization
- Familiar with Cisco command line
- Utilize SecureCRT for network device organization & access
- Use of Riverbed devicesWLC access/management
- Port trunkingUtilize ServiceNow for tracking & resolving ticketsCreate/segment Vlans
Assign DHCP scopes Support Analyst
Confidential, Winston Salem, North Carolin
Responsibilities:
- Utilize Cisco ASDMExperience with Cisco Meraki Switches
- Experience with Cisco Meraki Dashboard
- Experience with Microsoft Office 365
- Experience with Sharepoint
- Experience with OneNote
- Experience with Outlook
- Experience with Excel
- Experience with Word
- Experience with Nextiva
- Experience with Centrastage.net
- Experience with Epic Hyperspace
- Remotely supported Avigilon and Milestone client sites.
- Webeye user profile creation, permissions and notifications management.
- PRTG alert, sensor and device group management.
- LANDESK ticket creation/updates/resolution.
- Immix server access, account creation, user account management and device integration.
- Avigilon & Milestone server configurations.
- I-Audio board ip configuration.
- Troubleshooting Crestron touch screens.
- Troubleshooting on site Viju audio visual equipment.
- Troubleshooting Polycom and Avaya VoIP phone issues.
- Sentry panel configuration using Frontel Launcher on Frontel Server.
- Checkpoint 1100 Firewall updates on all remote NVRs.
- IT support within the local operations center.Familiar with Cisco command line, LAN, WAN, VLAN, NAT, OSPF, EIGRP, BGP, TCP/IP. Technical Support Allstate (8 months) Charlotte, North CarolinaAs SME responsible for distribution of daily workflow to all 10 team members.ServiceNow ticket creation/updates/resolution.
- Taking/making calls insuring the client's technology issues, problems and concerns are resolved.
- Ensuring technology upgrades and retrofits go smoothly.Recording any issues in a ticketing system and making sure appropriate records are kept.