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Network Engineer Resume

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Charlotte North, CarolinA

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Charlotte, North Carolina

Responsibilities:

  • Prisma SD - WAN ION cutovers
  • Cloudgenix portal administration
  • Cisco router/switch decommission.
  • Juniper and Cisco switch configuration maintenance
  • Cisco Identity Services Engine for access management
  • Verifying ATM, cash machine, voip phones, internet, printers all functional after equipment cutover
  • Pull IP arps, mac address table, router and switch configs for each site to determine cable moves
  • Pull VLANS to populate core routing ip prefix-list

Network Engineer

Confidential, Charlotte, North Carolina

Responsibilities:

  • Nutanix clusters managed with VMWare
  • Active Directory and account management
  • Office 365 account and license management
  • SCCM for company wide device management and image installation
  • Global Protect VPN
  • Exchange Admin Portal
  • Aruba/Brocade/Cisco Switchport configuration
  • Powershell scripting
  • Palo Altos to monitor/manage network traffic
  • C-CURE 9000 Access Security Manager
  • Panasonic/Microsoft/HP device installations
  • OSticket to organize tasks
  • AX for IT procurement
  • Data migration
  • Ricoh/HP/Zebra printer support
  • Polycom/Cisco VOIP phone support

Cisco Network Engineer

Confidential, Charlotte, North Carolina

Responsibilities:

  • Utilize Whatsupgold & Logic Monitor for network monitoring and traffic flow Velocloud/SD-WAN configuration/deployment/installation Cisco ASA 5500 decommissioning
  • Familiar with MPLS, STP, BGP, OSPF, EIGRP, TCP/IP
  • Switch, Router, WAP configurations/troubleshootingUPS replacementExperience in a Google Drive driven environment Utilize Cisco ACS Administrator Experience with Brocade/Nexus/Cisco switches
  • Utilize VMWare for virtual server organization
  • Familiar with Cisco command line
  • Utilize SecureCRT for network device organization & access
  • Use of Riverbed devicesWLC access/management
  • Port trunkingUtilize ServiceNow for tracking & resolving ticketsCreate/segment Vlans

Assign DHCP scopes Support Analyst

Confidential, Winston Salem, North Carolin

Responsibilities:

  • Utilize Cisco ASDMExperience with Cisco Meraki Switches
  • Experience with Cisco Meraki Dashboard
  • Experience with Microsoft Office 365
  • Experience with Sharepoint
  • Experience with OneNote
  • Experience with Outlook
  • Experience with Excel
  • Experience with Word
  • Experience with Nextiva
  • Experience with Centrastage.net
  • Experience with Epic Hyperspace
  • Remotely supported Avigilon and Milestone client sites.
  • Webeye user profile creation, permissions and notifications management.
  • PRTG alert, sensor and device group management.
  • LANDESK ticket creation/updates/resolution.
  • Immix server access, account creation, user account management and device integration.
  • Avigilon & Milestone server configurations.
  • I-Audio board ip configuration.
  • Troubleshooting Crestron touch screens.
  • Troubleshooting on site Viju audio visual equipment.
  • Troubleshooting Polycom and Avaya VoIP phone issues.
  • Sentry panel configuration using Frontel Launcher on Frontel Server.
  • Checkpoint 1100 Firewall updates on all remote NVRs.
  • IT support within the local operations center.Familiar with Cisco command line, LAN, WAN, VLAN, NAT, OSPF, EIGRP, BGP, TCP/IP. Technical Support Allstate (8 months) Charlotte, North CarolinaAs SME responsible for distribution of daily workflow to all 10 team members.ServiceNow ticket creation/updates/resolution.
  • Taking/making calls insuring the client's technology issues, problems and concerns are resolved.
  • Ensuring technology upgrades and retrofits go smoothly.Recording any issues in a ticketing system and making sure appropriate records are kept.

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