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Hardware Software Technical Support Resume

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Palo Alto, CA

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SUMMARY:

  • Efficient, resourceful, friendly, goal - oriented. Sensitive to client, customer and coworker culture. Excellent communication, writing and presentation skills. Responds well to meeting key organizational and technical goals. Works well under budget, under stress, under deadline.
  • Hardware software technical support
  • Web site creation, content development
  • Desktop, laptop, network technical support

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto, CA

Responsibilities:

  • Hardware software technical writer, medical informatics.

Confidential, Palo Alto, CA

Responsibilities:

  • Technical writer for laboratory instrumentation manuals and package inserts for reagents and test kits.

Confidential, Sunnyvale, CA

Responsibilities:

  • Product documentation manager for desktop clinical laboratory analyzer.

Confidential, San Jose, California, San Jose, CA

Responsibilities:

  • Technical support, technical writer for Win 9x and UNIX clones.

Confidential, Campbell, CA

Responsibilities:

  • Technical support, technical documentation writer for mortgage-banking software vendor.

Confidential, Campbell, CA

Responsibilities:

  • Fabricate and test custom-made fiber optic cables.

Confidential, Santa Clara, CA

Responsibilities:

  • Distressed inventory materials management for large electronics retailer.

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