SUMMARY:

• 6+ years of experience in Linux System Administration and Linux Command Line. (Linux: RedHat/SUSE/CentOS/Ubuntu/Solaris 9,10).
• 6+ years of experience in VMWare (vCenter, vSphere), Hyper V.
• Knowledge of SQL Querying, Python, Bash Shell, MS office, Dreamweaver, HTML, Exchange Server.
• Candidate is available for Right to Hire.
• Good communication and interpersonal skills.

TECHNICAL SKILLS:

Applications/Programming: Python, BASH Shell, Dreamweaver, HTML and Web Page Design, MS Office

Operating Systems: Linux: RedHat/SUSE/CentOS/Ubuntu/Solaris 9, 10, Windows 10/7

PROFESSIONAL EXPERIENCE:

Confidential, Cary, NC

Linux - SAS 9.4 Admin

Responsibilities:

• Install, configure, maintain and support SAS 9.4 Analytics Application.
• Install, configure, maintain and support IBM SPSS Collaboration and Deployment Services for Batch Processing.
• Brainstorm with Data Scientist to take SAS Analytics project ideas to successful implementation.
• Work with Data Scientist to resolve Python programming issues.
• Meet with vendors to discuss future software releases and current release hotfixes.
• Maintain uptime for the physical and Virtual Linux Application Platforms to serve scientific analytical needs in a constantly changing research environment.
• Meet with all stakeholders about network performance, growth and decommissions.

Confidential, Morrisville, NC

Linux Admin

Responsibilities:

• Brainstorm with scientist to take informatics project ideas from concept to successful implementation.
• Ensure the ultimate success of (HPC) physical grid and VMware systems to serve scientific DNA sequencing needs in a constantly changing research environment.
• Configure Puppet to allow rapid build and re-deployment of new servers or lost nodes.
• Meet with vendors to discuss future software releases and current release hotfixes.
• Meet with all stakeholders about network performance, growth and decommissions.

Confidential, Durham, NC

File Transfer Engineer/Analyst

Responsibilities:

• Knows and applies the fundamental concepts, practices and procedures in the field of B2B and Managed File Transfers (Data Transformation including IBM Sterling Gateway, Connect Direct ).
• Participates with Technical Team in the Data Movement requirements definition and technical design (internal and external design) of File Transfer and transformation methods and interfaces.
• Participates in coding of new UNIX shell scripts, requesting database changes and PARMS, creating new job streams and modifying existing shell scripts, data structures and job streams. All work is produced in accordance with established procedures, following departmental standards, guidelines and system development methodologies on all assigned tasks.
• Drive and actively participate in troubleshooting, isolating and remediating implementation defects or tool/environmental problem incidents in the various non-production and production environments.
• Develops test cases and test plans, creates the unit and system test environment and conducts unit and system tests for new or modified services.
• Submits work for review by technical and user staff and actively participates in reviewing others’ work and suggesting improvements. Reviews validate the application of sound programming and design techniques with strong level of proficiency.
• Prepares and maintains program and system documentation using established department artifact standards and methodologies. Coordinates and guides resolution of day-to-day problems within the business segment, involves and guides other team members in their problem-solving efforts.
• Provides 24/7 on-call rotational support of applications support to users including issue resolution. Accurately repairs and documents changes to applications as assigned.

Confidential, Durham, NC

Release Engineer

Responsibilities:

• Work with the Release team both as a team member and independent worker in supporting the release and deployment of code for the distributed application environment during testing and production implementation on Solaris and Linux platforms.
• Utilize a Source Control Management app (ClearCase) to deploy code changes into designated environments.
• Monitor package modifications via ClearCase.
• Modify Korn/BASH shell scripts (on Linux Virtual servers via (VMWare/Virtual Box)and Solaris environments) to reflect date and time changes and perform recycles.
• Design individual technology components of the application development, execution, or operations architecture.
• Troubleshoot log file and .xml files error messages and respond accordingly.
• Conduct User Acceptance Testing (UAT) and coordinate, lead or distribute tasks for our Offshore Team.
• Confirm the completeness and consistency of the design deliverables.
• Hold meetings to inform/update the stakeholders (Programmers, Project Managers, DBA’s) of the issues discovered and their resolutions.

Confidential, Durham, NC

IT Analyst (Contractor)

Responsibilities:

• Respond to EPIC/Maestro Care ‘device mapping issues’.
• Migrate Departmental laptops and Desktops from Win XP to Win 7.
• Create Win 7 images with correct Dept. container for specified areas.
• Provide technical support to users on Mac OS, Windows XP, Win 7 platforms via: ServiceNow tickets.
• Install Lab specimen label printers and other network printers.
• f users/staff via: walk-thru software installs software setup and configuration, along with assistance for Departmental and user owned peripherals and devices.

Confidential, Fairfax, VA

Systems Engineer (Contractor)

Responsibilities:

• Funding was unable to be secured never participated in this Project.

Confidential, Raleigh, NC

Systems Engineer (Contractor)

Responsibilities:

• Administer as appropriate DTS software products such as Axway Gateway Interchange, Axway Provisioning Services, Sterling File Agent, Tumbleweed Secure Transport, Sentinel, Secure Messenger and/or vShell.
• Perform configuration, setup and support task while migrating USPS Trading Partners from the Solaris 10 environment to the SUSE Linux platform.
• Perform requirement analysis, design of the EDI maps and the coordination and execution of SIT testing.
• Configuration with web technologies (HTTP, cookies, sessions, proxies, etc.).
• Setup and support automated file transfer using AS2, ftp, sftp, TCPIP, DNS, DHCP and AFT in a SUSE LINUX environment, including but not limited to creating, managing and testing with trading partners (verification of MDN), migrating trading partners.
• Create and maintain wrappers and integration tools for sftp, ftp and AFT and create application interface process with Axway including inline processes and post processing and Messageway including mailbox.
• Provide programming and support services for the following languages: Perl scripting and korn shell scripting.
• Research Linux Virtual server log files (VMWare/Virtual Box) and address Error messages within the logs.

Confidential, Durham, NC

Tech Support Engineer Research Triangle Park

Responsibilities:

• Support Cisco Clients with the Administration/Configuration of their Confidential (Cisco Network Device Collectors).
• Troubleshoot Linux OS Configuration issues on Confidential devices.
• Troubleshoot Firewall, DMZ,subnet, protocol issues related to Confidential devices inability to poll all network devices.
• Work with Client Network Administrator to resolve Exceptions found by Confidential devices.
• Research Linux server log files and address Error messages within the logs.
• Upload Inventory and Configuration data to Cisco Backend DB.
• Partake in ‘Stakeholder’ meetings to discuss DAV Report for the noted ‘Unreachable’ Devices.

Confidential, Pittsburgh, PA

Informet Load Production Support Specialist (Contractor)

Responsibilities:

• Support Informent Clients with their transmission/file imports/exports for the Informent applicationBank of NY/Mellon Corp.
• Notify Clients of transmission Errors/Abends.
• Research Linux server log files and address Error messages within the logs.
• Extract and Modify Oracle database data with SQL queries via SQLServer.
• Logged issues in an ‘issues database’ to share with other Project stakeholders.
• Troubleshoot system and react to environmental changes/degradation.

Confidential, Pittsburgh, PA

Confidential Unix Engineer/Systems Analyst

Responsibilities:

• Work with the Release team both as a team member and independent worker in supporting the release and deployment of code for the distributed application environment during testing and production implementation on Solaris and zLinux platforms.
• Utilize a Source Control Management app (Harvest) to deploy code changes into designated environments.
• Lead Projects for software updates, hotfixes or jetfixes.
• Monitor package modifications via Harvest.
• Modify Korn/BASH shell scripts (on zLinux Virtual servers via (VMWare/Virtualbox) and Solaris environments) to reflect date and time changes and perform recycles.
• Design individual technology components of the application development, execution, or operations architecture.
• Troubleshoot log file and .xml files error messages and respond accordingly.
• Conduct User Acceptance Testing (UAT) and coordinate, lead and distribute tasks for our Offshore Team.
• Confirm the completeness and consistency of the design deliverables.
• Hold meetings to inform/update the stakeholders (Programmers, B.A. DBA’s) of the issues discovered and their resolutions.

Confidential, Pittsburgh, PA

QA Technicianr

Responsibilities:

• Construct TEST CASE documents (Automation scripts) to record the business analysis and testing process
• Perform Stress/Functional/Regression testing on these applications thru Human and automated processes (Functional Tester-Rational Robot).
• Executed test plans while networking with programmers to modify code that will assist in producing the desired result.
• Document/record issues discovered during testing in an ‘issues database’ created in Access to share with Project stakeholders.
• Conduct meetings to inform/update the stakeholders Proj Mgrs, B.A. DBA’s of the issues discovered and their resolutions.

Confidential, Pittsburgh, PA

Web Application Specialist

Responsibilities:

• Support distributed applications and University Websites on configured Tomcat/Apache Web Servers.
• Support University created Web applications on Websphere App servers and Vendor Web applications i.e. SCT Products Banner/Luminis Web Portal and Luminis Content Management System, (Documentum) which ran on a UNIX/Solaris 10 installed on VMWare Servers and Redhat Linux platforms.
• Scheduling and performing software upgrades via KickStart/Jumpstart, troubleshooting, monitoring, patching, performance tuning of Solaris and Redhat Linux platforms account maintenance and integration with other university systems.
• Configuration with web technologies (HTTP, cookies, sessions, proxies, etc.).
• Create BASH shell scripts (on UNIX/Solaris 10 and Redhat Linux platforms) to parse stale log files on the filesystem.
• Customize our ‘Student Portal’ software (Luminis) while interfacing with third-party vendors to resolve issues.
• Design individual technology components of the application development, execution, or operations architecture.
• Work with other designers and the technical architect to make sure that the architecture components interact to fulfill the requirements and meet performance goals. Perform Stress/Functional/Regression/Performance testing on these applications.
• Develop application prototype and conduct conference room pilot to evaluate solution options.
• Create and run SQL queries on Teradata RDMS to validate information extracted from Oracle DB tables into the dynamic web pages.
• Project Lead for the install and configuration of the beta version of Luminis 5.
• Create and maintain Performance testing/ documentation and change logs.
• Also, perform QA on custom-developed Web applications.
• Provide technical support to users on Mac OS, Windows and UNIX/Solaris 10 and Redhat Linux platforms via: web, email, phone, WebEx, etc.
• Share information with System Admins, DBA’s, Programmers and counterparts at other institutions, while working in a 24/7 environment via ‘on-call’ rotation procedures.

Confidential, Pittsburgh, PA

ASG Account Specialist

Responsibilities:

• Receiving and processing new AIG and SIG trading account openings through Portal.
• Distribute Investment Manager Guide and Investment Manager Package which is based on asset type, Maintain Investment Manager Diaries, scan documents into the Cascade system for archiving.
• Review documentation and ensure compliance with legal standards.

Confidential, NorthPointe, PA

Customer Service Technician

Responsibilities:

• Fielded customer calls for distributed application issues and various ‘in-house’ and vendor-contracted software via company Help Desk and responded to Problem tickets (created via the Service Center application), regarding pc, networking and email issues.
• Moved email accounts to a larger mail store after verification in Active Dir.
• Released secured emails that customers wanted from our SPAM servers.
• Assisted with remote access by installs of VPN software and Citrix Metaframe.
• Re-synced RSA secure tokens for remote access.
• Recreate corrupt profiles thru Active Dir or Hyena.
• Conducted walk-thru installs, software setup and distribution of passwords/usernames on systems running Windows 2000/NT/XP Pro.
• Assisted with Mainframe access (PCOMM), screen/menu navigation and printer restoration.
• Provide technical support to users on Mac OS, Windows and UNIX platforms, Virtualization (VMWare/Virtualbox) via: web, email, phone, WebEx, etc.

Confidential, Pittsburgh, PA

Software System Specialist

Responsibilities:

• Resolve and report various infrastructure problems dealing with mainframe, mid-range, WebSphere MQ distributed-applications, web, UNIX/Solaris 9, Virtualization VMWare/Virtualbox and Windows environments.
• Modify Mainframe job scripts to start/stop the servers.
• Modify Korn/BASH shell scripts (on a UNIX/Solaris 9 environment to reflect date and time changes.
• Implement schedule changes to the software EAGLE PACE/Star/Portal) and mainframe jobs while maintaining the integrity of the Eagle products life cycle.
• Installation and configuration of HA environment using Linux cluster or VERITAS Cluster.
• Code and implement the Eagle Star/PACE software while providing solutions and enhancements to support application and operating systems.
• Patch and Package administration.
• Troubleshoot system and react to environmental changes/degradation.
• Lead Projects to perform Stress/Functional/Regression and Performance testing on these applications thru Human and automated processes.
• Extract and Modify Oracle database data with SQL queries ran thru the TOAD application.
• Manage Projects for enhancements/modifications of ‘Star panels’ from the product line.
• Conduct meetings to inform/update the stakeholders (Proj Mgrs, B.A. DBA’s) on the software modifications.
• Coordinate requested/enhancements/changes to software configurations while keeping down time to a minimum.
• Provide technical support to users on Mac OS, Windows and UNIX/Solaris 9 platforms via: web, email, phone, WebEx, etc.
• Coordinate, Lead and distribute tasks for our Offshore Eagle Team.
• Share information with System Admins, DBA’s, Programmers, while working in a 24/7 environment via ‘on-call’ rotation procedures.

Confidential, Pittsburgh, PA

Testing Specialist

Responsibilities:

• Manage Projects and Support Proj Mgrs with the Project Plan via: Construction and review of test plans to address enhancements/changes to ( Confidential and Workbench) software products.
• Construct CAIR, SCOPE and TEST CASE documents to record the business analysis and testing process
• Lead Projects to perform Stress/Functional/Regression and Performance testing on these applications thru Human and automated processes (WinRunner/LoadRunner).
• Executed test plans while networking with programmers to modify code that will assist in producing the desired result.
• Resolve any inconsistencies discovered. Inform the technical architect and project manager of any issues that may affect any other project areas.
• Participate in quality management reviews as outlined in Verification and Validation Overview to ensure adherence to all quality management plans and standards.
• Participate in transitioning the designs to the developers to ensure a clear and complete understanding of the designs.
• Project lead for testing, documentation and resolving issues discovered with Workbench and Confidential software’s.
• Logged issues in an ‘issues database’ (created in Access) to share with other Project stakeholders.
• Conduct meetings to inform/update the stakeholders (Proj Mgrs, B.A. DBA’s) of the issues discovered and their resolutions.

Confidential, Pittsburgh, PA

ESO Helpdesk Workleader III

Responsibilities:

• Fielded customer calls for the iTelecash/Telecash software via company Help Desk.
• Responded to Problem tickets (created via Remedy - ticketing application), regarding pc, networking and email issues.
• Provide technical support to users on Mac OS, Windows and UNIX platforms via: web, email, phone, WebEx, etc.
• Manage Projects for software of customers and staff via: walk-thru installs, software setup and configuration, along with the distribution of passwords/usernames on systems running Windows 2000/NT/XP Pro.
• Monitored datamover jobs and report delays or abends to customers via broadcast messages.
• Assisted with Mainframe access (PCOMM), screen/menu navigation and printer restoration.