SUMMARY:

• Technically result driven MCSA/ MCSE/CCIE (SECURITY) # 54153 Certified Professional with an experience of over 12 years in Network/ System Administration &
• Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex IT / networking related problems
• Comprehensive understanding Networking fundamentals & IP addressing concepts, backed by a comprehensive exposure to network management, system administration & troubleshooting of hardware/ software problems.
• Acknowledged team leader, mentor and a trainer with ability to create and sustain high work tempo. Exceptional analytical and troubleshooting skills. Superior communication skills, enriched with logical reasoning.

TECHNICAL SKILLS:

Operating System: MS - DOS, MS-Windows-NT 4.0 Server & WorkStation Administration, and Windows 2000 Server, Advanced Server and Professional and Windows 2003 Enterprise Edition Server.

Networking: TCP/IP with Sub netting, OSI layers, RIP, OSPF, IGRP, EIGRP, SNMP, Firewall (ASA), IPS, ISE, WSA and Internet protocols. Knowledge of DNS, WINS, DHCP, RAS, Active Directory Objects, Group Policy, MS Exchange Server 2000/2003 & VPN, Access-Lists, NAT/PAT, Switching Technology, Wireless Technology, Basic Concept of IPV6. Network Configuration & Management and etc.Hardware Router SwitchIBM Compatible PCs, IBM Servers, HP Net Servers, Raid Controllers. Operating Systems: MS - DOS, Windows 3.x, Windows 9x, Windows- NT, Windows 2000, Windows XP/2003, and Windows Messaging. 1700 series, 2600 series, 2900 series and 3700 series. 2900 series, 3500 series and 3700 series and 4500 Series.

PROFESSIONAL EXPERIENCE:

Confidential, Glendale, AZ

Responsibilities:

• Working with internal and external clients to set up the 7x24-hrs VPN Pharmacy Services to nationwide hospitals via Cisco ASA firewall & router.
• Coordinate with Confidential, Confidential, Level3 carriers to setup Internet circuits to various remote locations and bring up the bring up site to start to operational.
• Configure, maintain and support Cisco and Palo Alto firewalls also update firewall policy requests for client per Cardinal Health Security Committee Board. Also a member of Security Committee Board to evaluate the network security policy.
• Setup F5 Load Balancer request and troubleshooting the F5 Load Balancer connection issue for internal client.
• Setup and troubleshooting the VPN from Cardinal Health to Amazon Web Services (AWS) connections for Cardinal Health USA and International.
• Maintain and support the Verizon MPLS service between Cardinal Health datacenters and all Cardinal Health remote locations.
• Using Network management tools Solarwinds, Algosec, Gigamon to monitoring and troubleshooting the network connectivity issues.
• Maintain and support the Cisco Web Security Appliance (WSA) and zScaler for web content or URL filtering.
• Build, maintain and support 400 plus 7x24-hrs VPN Pharmacy Services to nationwide hospitals via Cisco ASA firewall & router.
• Using Service Now to create, solve, record all network tickets for the troubleshooting support via VPN, Firewall, F5, Web Security Appliance, Network issues.
• Maintain the Network Security team documents via Share Point and create ways to streamline processes and procedures for certain security tasks.
• Always exceeded the operational-level agreement of Service Commitments for time service requests and time problem resolutions.
• Excellent work ethics to focus on customers' needs and work with team members or other engineering teams to provide rights and delivery effective solutions for internal or external clients.
• Network On call rotation for every 3 months to support Confidential and International networks.
• Additional network support to leverage network resource from corporate to maintain all the Cisco and HP network in Houston datacenter and edge switches.

Confidential

Network (Department Head)

Responsibilities:

• Designing and Implementation of complete network for various clients like Banks, Government Departments with Cisco and Juniper Devices like Switches, Routers, Firewalls, IPS/IDS, ISE etc.
• Designed and implemented the complete network of Film Board of Nepal with Juniper Devices like ex 3400 as an access switch and ex 4550 switch as a Core Switch, SRX 110 series Router which acts as a Firewall between the Datacenter and the branch office and also configured Site-to-Site VPN between the Datacenter and the branch office.

Confidential

Network Security Engineer (Cisco)

Responsibilities:

• The network consists of two 4500x Series core Switches with VSS redundant link, two ASA 5512x Series configured as Active/Standby failover for VPN traffic for Pune, Mumbai and Delhi Site, two Fortigate firewalls for Internet Users, Cisco 5508 Wireless Lan Controller, 1700, 2700 and 1502 series Access point for internet SSID and 2960x series Switches configured as stacks in different location which is used for data, IP-Phones and CCTV Cameras.

Confidential

Responsibilities:

• Designing, Implementation and Annual Maintenance Contract of LAN and WAN in Government Departments like DHM (Department of Health and Metrology ), Departments like External Affairs and Home Affairs etc. These departments consists of Cisco, Fortinet and Juniper devices like Routers, Switches and Firewall with Site-to-Site VPN between branches and Head Office.

Confidential

Network Administrator

Responsibilities:

• Handled installation, configuration and administration of:
• Fast Ethernet LAN for Bhutan Broadcasting Service) by designing structured LAN cabling,
• MS Exchange as mail and IIS as web behind ISA server firewall for National Institute of, Bhutan
• Linux Server as Proxy (Squid), Caching only DNS and DHCP for Election Commission of Bhutan
• In charge of design and Implementation of network under MS Windows 2000 platform for High Court
• Design, cabling and configuration of Gigabit Ethernet. Setting up Microsoft Networks on Windows 2003 Server with DNS, Active Directory, DHCP, File and Printer Sharing and Setting up Mail Server in Linux for Ministry of Health, Bhutan
• Played a pivotal role in managing structured cabling for 5 buildings using fiber backbone, UTP Outside plan cables and enabled the Network Platform for Ministry of Health, Bhutan

Confidential

MCSE Trainer/ System Administrator

Responsibilities:

• Spearheaded the entire computer hardware/ system administration operations with overall responsibility of the technical projections of the company.
• Managed and administered the installation, upgradation, configuring, scheduling, testing & troubleshooting the Servers, Connectivity and Backup connectivity to the respective exchanges and Installation of servers.
• Administered the installation, upgradation, configuring, scheduling, testing & troubleshooting the Desktops, Servers, Database Servers, Mail Servers, Networking, Routers, VPN Connectivity & Leased Line Connectivity while updating the system with the improved & latest technological tools to influence & increase the overall productivity and efficiency.
• Accountable for the installation, configuration, management, troubleshooting & administration of LAN/WAN and Systems.
• Handled the routings while managing the call logs, vulnerability watch, Antivirus updates, server log check, root cause analysis & data backup while writing scripts to enable automatic backup.