TECHNICAL SKILLS:

TECHNOLOGY: Key areas but not limited to; AWS and cloud migrations and intergration 5 years Microsoft Active Directory since 1998 Microsoft Exchange server 5.5 2016 (Including hosted) and O365 Microsoft Windows Server Microsoft DFS/rDFS MS PowerShell 5 years MS WSUS 10 years VMware ESX/ESXi and Vcenter to 6.5 VsAN 2 years VrOPS 4 years Veeam Backup since 2011 NetApp SAN since 2011 Nimble SAN since 2012 Compellant SAN since 2009 Dell Server hardware since 2000 EMC VNX series SAN 5 years Hp/Compaq server hardware since 1995 Cisco core network products since 1996 Meraki/Cisco since 2011 Cisco switing and routing products since 1995 Cisco Firewall Pix/Asa since 1997 Auvik Network monitor since 2015 ConnectWise since 2011 iMananage since 2011 Watchguard Firewall and security products since 2011 FortiNet security products and switching since 2014 HIPAA security consulting since 2010 SIEM, LogStash, Kibana, NetWatcher, SPLUNK, - since 2013 Juniper access control suites since 2003 MS SQL since 2001 Cacheflow, Bluecoat and f5 load balancers since 2001 IP networking and routing since 1994 SolarWinds nAble 2 years Solarwinds Orion -5 years Business continuity and Disaster recovery planning and testing 7 years

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Originally helpdesk manager and moved to senior networking consultant and senior operations consulting, working with approx.. 1600 client desktops spread over 250 + companies, RSI operates as an MSP providing world class support for companies all over the tri-state region. In 2010 designed and developed
• RSI cloud hosting platform to provide 24/7 reliable hosting services for RSI clients. My day to day functions include ensuring all client systems are operating as required and monitoring RSI security logging for security related events. I also perform technical pre-sales functions and security assessments for customers as required for PCI, HIPAA and NIST compliancy. I will also do remote and deskside support for customers as required and take escalations from other engineers for server related support and deployment issues. Designed and implemented migrations to cloud services and on premises to private cloud hosting and AWS solutions.

Confidential

Responsibilities:

• Infrastructure Engineer providing core networking support for foundry and Cisco equipment (ASA, Catalyst, EdgeIron), Microsoft server environment and VMware clusters, notable projects included but not limited to Exchange 2003 to Exchange 2010 upgrade, Firewall ASA migration and DR planning and execution, day to day management of SAN, Compellent, Arena, and DRElite, and disk quota’s team management and leadership for operations and helpdesk ticket handling. Shoretel Voip system support and bandwidth management. Support and resource management for SQL, IIS and file and print Microsoft services

Confidential, Philadelphia

Responsibilities:

• Network Engineer also providing configuration and support for but not limited to, MS Exchange 2003, Microsoft Active Directory, Microsoft server 2003 and 2008, IIS, VMware 3.5 esx and esxi, VMware VSphere 4.0server, notable projects include SAN design and deployment (Nexsan), Exchange enterprise upgrade
• VMware deployment and P2V server migrations, Server deployment template management, implementation and management of SCCM image deployment, and server monitoring equipment, physical, and logical. Hands on firewall management with MS ISA and Cisco ASA 55XX series, performance support for SQL server 2k3, 2k8 std and ent. On call networking support for corporate MPLS and VPN connectivity.

Confidential

Responsibilities:

• Contract role covering for long term illness providing administration functions for Active Directory, Exchange 2003 and 2007, Blackberry Enterprise server and 3rd line support systems architecture support. Project engineering to upgrade and migrate to Exchange server 2008. Support and performance auditing for SQL 2005 servers.

Confidential

Responsibilities:

• Contract role providing daily administration and third line escalation functions for Active Directory, MS Exchange server 2003, SMS server 2003, Microsoft MOM and MS SCOM deployment, VMware servers, Citrix Presentation Server, Netapp NAS, MS Server 2000 support and configuration, MS Server 2K3 3rd line support and systems architecture support

Confidential

Responsibilities:

• Contract role providing software testing and integration for bespoke and off the shelf products (systems assurance testing) primarily Exchange server 2003 and 2007, SMS server 2003,Microsoft MOM, Microsoft CLM, Microsoft System Centre Configuration Manager. Microsoft Virtual Server, Systems assurance environment, Active directory under the direction of the Systems Assurance Group based in Fleet, Hampshire at the Confidential on behalf of Rolls-Royce. Server 2K3 3rd line design and systems architecture and SMS application deployment for software testing groups. Solution design and documentation for new customer requirements.

Confidential

Responsibilities:

• Contract role providing daily administration and support for Exchange server 2003, SMS server 2003,VmWare Lab, production environments and Active directory and Core Desktop Technologies under the direction of the Core Technology Group based in Addlestone Surrey at the Confidential UK HQ. Server 2000 and 2K3 3rd line support and application deployment for corporate workstations. All aspects of security patching for the group, supporting 6000 + managed objects. Site deployment and solutions up scaling design, for new branch offices. Also worked on development of workstation image standards and deployment. All security management for the SMS technology team, and all 3rd line escalation support for SMS.

Confidential

Responsibilities:

• Contract role consisting of- pre-sales for desktop deployment, lifecycle management products and Microsoft solutions. Desktop and server integration team lead. Systems Assurance testing team for Windows XP desktop, System Center Beta tester, Windows 2000 server and desktop, Windows server 2003, Active Directory, SMS server 2003, SQL 2000, 2005 and Exchange. Desktop rollout and configuration design and implementation, creation of scripted builds and systems solutions design.

Confidential

Responsibilities:

• Independent It contracting to Confidential to provide cover for a long term staff illness, general infrastructure support for Microsoft products including server systems with emphasis on Exchange, MSSQL, SMS version 2 and 2003, and Windows 200 server, Windows 2003 server, Cisco Pix, Compaq and HP hardware configuration and, Active Directory design, support and administration. And Tivoli configuration Manager

Confidential

Responsibilities:

• Permanent role as a Support and rollout consultant to Safeguard customers specializing in Cisco network and security solutions using various firewalls and VPN concentrator products (Cisco, Altiga, ASL, Checkpoint). Also consulting in OpenView Node manager and Microsoft SMS Version 2 for security patching . Large-scale network design and deployment with support for
• MPLS enabled WAN-s for VoIP use with Cisco Confidential . Providing solutions support and rollouts for legacy upgrades. Specifics include large Cisco service switches (65xx, 4xxx series) and voice enabled routers (17xx + series) VPN 3000, 5000 and Pix firewalls, also Firewall 1 products, 3com routing and switching solutions, FinJan Surfingate, and Websense content management. Windows 2000 desktop machines and Windows XP laptops, also Client support for all bridge and route products and Internet connectivity (Cisco 72xx VXR series). Consulted for LAN/WAN rollout including Apple Macintosh desk side support.

Confidential

Responsibilities:

• Originally employed as a IT site manager based at Sony Broadcast (Basingstoke) supporting a extensive Nortel site comprised of Bay Routing equipment (BLN, BCN, AN etc-) Bay LAN switching equipment (Centillion 50 and 100 with ATM, Accelar, BayStack all 350 models, and 28xx, series) and various other
• Bay and Synoptic LAN equipment including BH5000 (with FDDI) and Synoptics 3000 chassis.- Responsible for all configuration and trouble-shooting of the Network hardware to the desktop, Sony-s environment was in a transitional state during my time on-site and therefore was token ring and Ethernet, which gave excellent opportunities for multi-platform fault-finding. During 1998 changed roles within the company structure to move to -pure- networking support for 3com, Bay, Lucent, Madge (token ring and Ethernet) Cisco, LG, NET, and Shiva (Intel) products. An excellent and diverse role allowing further and exposure to cross platform support issues. In 1999 expanded to include large scale design and global triangulation for Colt Internet (a large Phoenix customer.)

Confidential

Responsibilities:

• Seagate Software trained multi-lingual helpdesk staff in NT troubleshooting and administration and backup schemas based in Maidenhead.
• Thames Water Provided NetWare support and installations for 3.12 and 4.11.

Confidential

Responsibilities:

• Employed to manage existing technical support team, to manage large customer contracts and to perform on-site customer consultation/. Responsible for all network installations using Windows NT and Novell NetWare. Duties included internal equipment installation and purchasing.

Confidential

Responsibilities:

• Contracted to update existing technical specifications and drawings, responsibility later extended to include creation of new specifications and drawings from engineering data, notes, and sketches. Promoted to Technical Services and Support Manager, with responsibility for Database Programming and management for all Computer Network systems. Also, charged with responsibility for the evaluation and purchase of all software and hardware for company use.

Confidential, Chicago

Responsibilities:

• Responsible for Technical Support and of all products, systems, and services offered by the company. Specialist in pre and post sales, installation, and technical support of Token Ring and Ethernet LAN's, Midrange to Mainframe, PC communications, and connectivity. Product Manager for Client Server Solutions, RPG programming tools, Database, and AS/400 Sys/36 systems. Installed, serviced, and maintained company online support system, and Electronic mail server.