Summary

• A results-driven IT professional with 10+ years of extensive experience in the administration and support of information systems.
• In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of various operating systems.
• Technology savvy self-starter, adept at moving into new environments and extrapolate from existing experience to quickly adapt to new technologies fluently.
• Possess first-rate communications and collaboration skills to lead and work in concert with diverse groups effectively.
• Ability to manage and deliver on multiple responsibilities and changing priorities.

Technical Expertise

Operating Systems: VMWare ESX/ESXi, Windows NT/2000/2003 Server, and Linux (RHEL, CentOS, Debian, and BSD)
Hardware: Cisco UCS, EMC Celerra, NAS, HP, Dell, fibre channel switches, iSCSI, and Cisco
Systems Routers
Software: vCloud Director, vChargeBack Manager, vCenter Ops, VMware Orchestrator, Veeam
Replication/Backup, WSUS, BMC Patrol, BMC Bladelogic, Blackberry Enterprise Server, MS
Exchange, Puppet, Sendmail, Postfix, Citrix, WAIK, MDT, QIP, Infoblox, Remedy 7.0, and Altiris
Rapid Deployment Server
Database: MS SQL 2000-2008 R2, Oracle 10g, and MySQL
Development: C#, XML, HTTP(REST), JavaScript, LINQ, Perl, BASH, PowerShell, PowerCLI,
WSH, VBscript
Network Services: Active Directory, LDAP, Citrix NetScaler VPX, IIS, Apache, NFS, DRBD,
RHCS, TCP/IP, FTP, vsftp, fiber channel, wireless protocols, T1, WINS, DNS, BIND (DNS),
DHCP, POP3, SMTP, nmap, ntop, nessus, tcpdump, and TELNET

Work History

Confidential, 2011 - 2012
Sr. VMware Infrastructure Engineer

• Engineering and Administering VMware vCloud Director, ESX/ESXi hypervisor, vCenter, Active Directory, DNS, SQL Server 2008 R2, Oracle 10g, Citrix Netscaler, NFS, and Linux (RedHat/Debian) servers.
• Administering 150 ESX/ESXi servers, over 3100 virtual enterprise Windows Server 2003/2008 and Linux Servers located in Dallas, Reston, Boston, LA, Houston, and London.
• Implementing and Maintaining internal/client Veeam Backup and Replications.
• Managing Oracle and SQL servers including clustering, troubleshooting, resolving database integrity issues, and performance issues.
• Development of applications (C#.NET) and scripts to automatize process, including queries to Active Directory and VMware, and customer hybrid/public virtual environments.
• Implementing patch management (WSUS and VCM) and monthly update/maintenance policies.
• Creating run books and deployment books for deploying Microsoft, VMware, Linux solutions with recommended architecture.

• Responsible for the strategy, planning, design, acquisition, and implementation of a large enterprise production co-location data center in a high security facility.
• Subject matter expert on on VMware, Linux, and automating multiple processes using Bash, KickStart, Perl, PowerShell, PowerCLI, Unix shell, WSH, and VBScript (10,000 Exchange/ActiveSync mailboxes, Active Directory, SQL clustering, Infoblox, and various custom scripted tools)
• Engaged in a project performing migrations of physical and virtual enterprise servers (1800+ Windows and UNIX) from the California data center to the co-location data center utilizing P2V, V2V and V2P migrations.
• Implemented, administrated, and troubleshot production VMware ESX clusters, DMZ VMware ESX clusters, and VMware VirtualCenters using EMC Clariion fibre channel storage on Dell and Cisco UCS servers.
• Built and administer Blackberry Enterprise Servers for maintaining over 1900 company blackberry devices worldwide.
• Administrated over 1000 physical and over 800 virtual enterprise Windows Servers.
• Installed, configure, and maintain an MDT Server for imaging unattended Windows Server 2008 servers new builds and rebuilds.
• Developing an internal VMware application form management/monitoring tool using C#, VMware’s SDK, and APIs to extract data collections to SQL Server 2008 R2.

Confidential, 2006 – 2008

Projects while with IDK
Law Firms
System Administrator

• Design, install, configure, support, optimize and administer Windows-based servers and applications as well as provide performance tuning and capacity planning.
• Deployed and configured, Windows 2000/ 2003 Servers, with DHCP, DNS, IIS, Active Directory Domain Controllers, Group Policy, Internet, TCP/IP, Clustering, and routing concept.
• Installed new software releases, system upgrades and resolve software-related problems.
• Was in process of deploying Exchange 2003.
• Upgraded Windows Server 2000 using Active Directory to 2003 using Active Directory.
• Responsible for GPO rollout and GPO policy lockdowns.
• Responsible for router configuration and network equipment (NetGear VPN Router and 24 port Switches).
• Troubleshoot server hardware and software.
• Provide remote support for VPN Technologies for site to site and remote access.
• Provide after-hours on-call support.

Confidential
Field IT Support

• Supported customer base of over 1000 people, who work with real time data systems.
• Maintained Network including servers, workstation and WAN Connections as the Network Administrator.
• Maintained Windows 2003 Servers, workstations, and all hardware at remote sites.
• Provided hardware, software, LAN, WAN, email (MS Outlook), Internet, and intranet installation and troubleshooting.
• Desktop support duties were installing new software patches and new applications as purchased by the customer.
• Responsible for the maintenance and repair of all Desktops and Laptops, as well as installing them.
• Created user accounts in Active Directory and mail accounts in MS Exchange.

Confidential
System Administrator / Web Developer

• Provide solutions and determine and propose methods to maximize existing software and hardware.
• Deployed and configured, Windows 2000/ 2003 Servers, with DHCP, DNS, IIS, Active Directory Domain Controllers, Group Policy, Internet, TCP/IP, and routing concept.
• Ensure prompt turnaround of user repair or installation requests.
• Design, maintain, optimize, and set up a way to order online (using CGIEmail) using CSS, JavaScript, ASP.NET and CGI.
• Hardware support included imaging, configuring, and troubleshooting Compaq, Dell, and Gateway desktops, and HP local and network printers.
• Installation and configuration, upgrading, and troubleshooting of desktops.
• Website consists of over 100 pages that use E-Commerce.

• Managed over 10,000 Customer's servers running Linux (RedHat/BSD)/Windows Server 2003.
• Ensuring web hosting servers are have 99% uptime and little to no downtime.
• Negotiated issues with co-workers and Supervisors on customer's hardware server concerns.
• Deployed all new Linux servers using a Kickstart servers.
• Installed and removed Hard Drives, Firewall Cards, and any other hardware.
• Upgraded the system server's memory and hard drives.
• Restored and configured of existing customer's hard drives.
• Duplicated the hard drive for redistribution with master and push start.
• Restored of system server's upon request and or on an as needed basis.
  

Confidential, 2001 – 2005
Administrative Clerk

• Guided, directed, and motivated subordinates.
• Organized and maintained accountable records.
• Setting up users and printers.
• Provided desktop support to Windows 2000 and XP for various users.
• Worked with a team to design, develop, and implement complete personnel maintenance application using VBA and Access 2003.
• Developed a database for an organization of 900+ personnel using MS Access 2003 and VBA.
• Managed personnel for mission critical and large-scale operations.

Confidential, 2000 – 2001
Technical Support /Programmer

• Tested and monitored software, hardware, and connected equipments.
• Installed equipment, machines, wiring, or programs to meet specifications.
• Developed an Invoice program using Visual Basic 5.0 that was used for invoicing 20+ clients.
• Provided Desktop Support on all customer workstations.
• Repaired computer systems for privately owned companies.

Certifications

• Certified Web Developer
• Certified ASP Developer

Education/Training

Linux+
VCP 410
Certified HTML Programmer / Certified Active Server Page Programmer (Certification)
(C++) (Courses)