Senior Administrator Resume

OBJECTIVE:

To achieve a responsible position, that has the Confidential to exhibit the Knowledge and skills for the success and growth of the organization. Working environment should be completely professional, thus providing Confidential for mutual development.

SUMMARY:

Versatile professional with 4 years of experience in IT Infrastructure Services.
Good exposure in Risk, Identity and Access Management methodologies.
Good expertise on RSA remote token provisioning and troubleshooting.
Beginner Knowledge in Active Directory.
Fair knowledge on Tele - presence Account Management.
Have associate level knowledge in Cloud Computing and Big Data Analytics.
Good analytical skill in co-relating multiple technologies.
Good understanding of business strategy, needs and operations of IT industry.
Excellent communication skills.
Self-motivated with ability to work independently and in the team environment as well.
Expertise in Control-M monitoring and operations.
Quick learner, willing to adapt new challenges and technologies.

TECHNICAL SKILLS:

Applications: EMC AccountPortal, EMC Identity Manager, RAMP, Account Lifecycle Manager, RSA Authentication Manager, Cisco Tele-Presence Management Suite, SMARTS, Control-M

Ticketing Tools: Remedy, Peregrine, UnITy, Smart-Center

Operating Systems: Windows Client Versions

PROFESSIONAL EXPERIENCE:

Confidential

Senior Administrator

Responsibilities:

Managing the Account Lifecycle for all vendors and contractors and approving the access levels to provision. Also assisting in review for Sarbanes-Oxley (SOX) compliance.
Review of network access requirements of vendors. Approving accesses based on least privilege methodology.
Identifying gaps in the vendor security profile. Interact with business and vendors to mitigate the gaps.
Generating Monthly reports of approvals and providing the same to Senior Management.
Managing / Altering VPN access levels depending on requirements of Users.
Troubleshooting RSA VPN token issues.
Providing temporary tokens to Vendors in some emergency cases.
Managing all basic access approvals (AD, Email, etc.) through Account Portal, for new employees re-hires.
Managing delegation accesses for VIP users/customers.
Provisioning of MOVI accounts for Tele-conferencing, using Cisco’s Tele-Presence Management Suite.

Confidential

Technical Support Executive

Responsibilities:

Analyzing risk in contractors/vendor access levels, before provisioning.
Non-Employee VPN approvals, based on their work levels and needs
Defining Authentication levels based on user criteria and needs.
Monitoring EOD batches using BMC’s Control-M tool and troubleshooting in case of any job failures or delay in the batch.
Handling Users of People Soft Financials application for all requests.
Working on Remedy tickets assigned by the User regarding batch delays and Job failures.

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