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Consultant Resume

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Milwaukee, WisconsiN

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SUMMARY:

  • Skilled professional with more than fifteen years information technology experience. Strong leadership, communication, and organizational skills. Strong ability to communicate with clients and determine their business needs and relay client business needs to the IT Department. Work with IT to determine the best way to meet the business needs of clients using current technology and/or recommend upgrades to support client business processes.

TECHNICAL SKILLS:

Desktop Operating Systems: Windows XP, Windows Vista, Windows 7, Windows 8. Windows Server 2002, 2008 SBS, 2008 Standard, 2012 Standard

Networking: LAN, WAN, TCP/IP, DHCP, DNS, Active Directory

Network Application Software: Microsoft Exchange, OWA, Veritas, Black Berry Enterprise Server, Citrix (Metaframe FR3, Presentation Server 4.0).

Desktop Application Software: MS Word, Excel, Outlook, PowerPoint, Word Perfect, Paradox, Sanction II (trial presentation software), Summation, Lotus 123.

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

Responsibilities:

  • Support and recommend IT infrastructure setup for multiple clients. Responsible for maintaining server and network environments. Responsible for desktop configuration and support. Manage and prioritize help desk support calls ranging from level I to systems administration and server problems solving. Meet with clients to discuss current setup and recommended setup based on their business environment.

Confidential, Milwaukee, Wisconsin

Legal Practice Technology Manager

Responsibilities:

  • Liaison between legal practice groups and IT department. Met with legal practice groups to discuss their software/business needs and challenges. Research and recommend solutions that help reach the goals of the departments while staying within budget and within the firm’s current technology setup. Participated in weekly IT staff meetings to discuss my projects and provide input on the projects of other Legal Practice Technology Mangers.

Confidential, Edwardsville, Illinois

IT Administrator

Responsibilities:

  • Manage company’s internal network supporting more than 60 users.
  • Administer user and group accounts using active directory.
  • Exchange, Citrix, Blackberry, and File Server administration.
  • Research and recommend hardware and software packages to improve efficiency and reduced IT costs.
  • Network troubleshooting.
  • Install, maintain, and troubleshoot workstation operating systems, software packages and network hardware.
  • Receive and prioritize all helpdesk calls.
  • Designed, implemented, and maintain firm database.
  • Tracks settlements received.

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