SUMMARY:

• Highly Qualified Senior Systems Engineer & End Point Computing Delivery Consultant: Technically diversified professional with over 10 years of Systems Engineering experience with demonstrated success in all facets of IT infrastructure design, implementation, management and solutions
• Excellent leadership, communication and organizational skills
• Outstanding motivator, people management and team player
• Experienced with managing a team of 10 technicians and contractors
• Experienced with applying strict compliancy policies for data security and system change management
• Experienced with working on Government and al server & desktop virtualization projects
• Proficient in multi - project planning, design and management
• Respected for delivering high level customer service
• Strong work ethic, high energy level, approachable and consistent commitment to corporate success
• Solid background in designing, implementing and supporting scalable, reliable and manageable information systems, in environments requiring 24 x 7 availability for 4000+ users/ endpoints
• Highly dedicated and innovative individual with proven ability to work methodically and analytically in a problem-solving environment, resulting in improved system uptime
• Skilled in identifying client’s technological business needs and providing solutions
• Citrix infrastructure design, implementation and management, with network load balanced application and desktop virtualization for local, and remote employees and customers
• Virtual server and appliance provisioning and support using VMware vSphere, Citrix XenServer & MS Hyper-V
• Windows 2003/2008 R2/2012 R2 server implementation, Red Hat Linux, Sun Solaris, configuration and management
• SAN and various storage implementation and management including fiber switch and HBA connectivity & zoning
• Data Center and office relocation coordination and planning
• EMC Networker (Legato) Backup and Recovery administration
• Creating technical documentation and conducting sessions
• Technical Support operations in a Windows based environment

TECHNICAL SKILLS:

Hardware: Dell PowerEdge Servers & PowerVault Storage, Dell Blade systems, HP Blade systems, EMC SAN: CX-700;CX-340;CX4-240;CX4-480, Hitachi SAN: AMS 2100;2300;2500, QLogic HBA, Emulex HBA, HP iSCSI storage system, Sun M4000, SunFire V890, SunFire 4800, SunFire V490, SunFire V480, Brocade 5300 Fiber Switch, Dell Tape Libraries: ML6020, ML6010, 124T, 135T, FalconStor Virtual Tape Library and Dedupe storage, Wyse Thin Clients, Cisco IP Telephony System, Citrix NetScaler

Software/OS: Citrix XenApp 4.x/6.x/7.x, Citrix XenDesktop 5.6/7.x, Citrix Provisioning Server 5.6/6.1/7.x, Citrix XenServer 5/6.x, VMware ESX & vShpere 4/5.x, Citrix VDI-in-a-Box, Microsoft Hyper-V, Microsoft SCVMM, Windows Server 20xx/R2, Navisphere, PowerPath, Hitachi Storage Navigator Modular 2, HDLM, Red Hat Enterprise 4.x/5.x, Sun Solaris 9, EMC Networker (Legato) 7.6 Enterprise Backup and Recovery, MS Office, MS Visio, Oracle Client, MS SQL Server and Mirroring, MS SQL Client, Hummingbird Exceed 2008, Windows XP/Vista/7, Lotus Notes, Cisco Call Manager

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Citrix Engineer

Responsibilities:

• Assessed and evaluated global Citrix environments providing current and future recommendations of technologies through developments of architectural plans and designs and implementation of technologies to improve and increase utilization, density, efficiency and stability of all virtual desktops, hosted shared desktops and applications
• Managed and administered Global Citrix NetScaler MPX and XenDesktop/ XenApp virtualization environment on Hyper-V platform
• Created, updated and maintained images using PVS and MCS Citrix provisioning technology supporting virtual applications and desktops for 1,700 Citrix users
• Designed, implemented and documented implementations of Citrix solutions for various use cases
• Provided Citrix systems configuration and 3rd level support for 1,700 users globally
• Investigated infrastructure systems problems and coordinated problem resolution with software vendors, hardware and in-house IT support staff

Confidential, New York,NY

Senior Project Engineer

Responsibilities:

• Designed and Implemented local and remote Citrix virtualization technology, on various virtualization platforms like VMware, Hyper-V and XenServer, onto desktops, Thin Clients, and mobile device endpoints, at various (large and small) Government and al institutions using the full spectrum of Citrix products including XenApp, XenDesktop, XenServer, Provisioning Service, Universal Profile Manager, EdgeSight, Web Interface, StoreFront, and NetScaler Access Gateway
• Served as SME on pre-sales, created Service of Work (SoW) document for clients, provided clients Visio designs and system build documentation and provided customer support and

Confidential, Princeton, NJ

Senior Systems Engineer

Responsibilities:

• Designed and managed the infrastructure of web based, load balanced and scalable Citrix XenApp/XenDesktop Farms
• Upgraded and redesigned Citrix infrastructure from XenApp 4.5 to 6.5
• Deployed a XenDesktop 5 farm with Wyse Zenith Thin Client terminals for 40 stations
• Created solution to allow Apple iPad devices to securely access Citrix farm application and desktop (Windows 7) resources from anywhere
• Implemented Citrix NetScaler VPX 1000 to allow secure web access for remote end-users and clients
• Conducted Citrix admin to Help Desk and Tech Support staff
• Leveraged intranet knowledge base to provide knowledge sharing and documentation to Confidential
• Setup and administered VMware ESX/ESXi HA/DRS datacenters with iSCSI and SAN storage
• Responsible for over 200 Windows, Linux, Solaris and virtual servers
• Provided 3rd level support for Citrix, UNIX/ Linux, VMware, SANs, and various other applications and hardware
• Built level 1 support capabilities with Help Desk and Tech Support teams by providing and documentation
• Managed level 2 support with reports and worked directly on level 3 issues
• Managed SAN RAID storage configuration and provisioning for multiple Hitachi and EMC SANs with tier 1 & 2 storage having Fiber Chanel, SAS & SATA drives for various platforms such as Solaris, Linux, Windows, VMware, Oracle, MS SQL, Informatica and Lotus Notes
• Managed over 1.2PB of storage across 7 SANs - providing storage for almost 1000 project accounts
• Added additional disk enclosures (DAE) to existing SANs as needed and expanded/upgrade disks to increase capacity of SANs
• Managed Brocade and McData fiber switches and configured connectivity of hosts (servers) through zoning
• Relocated two fully populated EMC Clarion SANs to co-location data centers
• Managed projects from identifying business needs through the life cycle of the project
• Lead project teams to achieve goals and meet deadlines through effective motivation and teamwork
• Managed vendors and procurement of hardware and software
• Assisted with managing FalconStor virtual tape library and de-duplication storage attached to a Hitachi SAN in a replicated (over WAN) environment
• Managed 10 Sun Solaris and 60 Red Hat Linux servers locally and remotely
• Configured 15 to 20 TB of storage per server connected to SANs
• Managed UFS file system, setup NFS share and managed project storage space for various clients
• Performed project archival and backups by using TAR and UFSDUMP
• Administrated user accounts through Centrify DC over Active Directory for authentication to UNIX based servers
• Managed backup infrastructure team for ZS Enterprise consisting of 2 technicians
• Successfully planned, coordinated and performed multiple office and data center moves
• Managed 4 East Coast data centers and 1 co-location site
• Built expertise through s, vendor discussions and research
• Instrumental in proposing, acquiring approval, managing and implementing infrastructure design changes where applicable

Confidential

IT Consultant

• Administrated SAN storage needs
• Administrated Solaris/Linux Red Hat server
• Administrated Citrix Presentation Servers
• Administrated Windows 2003 servers with Terminal Services
• Administrated EMC Legato Networker backup/restore in local and remote offices
• Administrated and deployed Blackberry mobile devices
• Setup and deployed IP Telephony system to entire office
• Involved with multiple global infrastructure projects

Confidential

Technical Support Associate

Responsibilities:

• Provided hardware and software support to local and remote offices
• Maintained a user environment consisting of laptop and desktop computers running the standard suite of business applications
• Configured computer hardware and software, as well as troubleshoot related problems
• Completed some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management
• Assisted with server backup/restore of mail and file server data in a Sun Solaris environment

Confidential, Cranbury, NJ

Manager - Technical Support

Responsibilities:

• Managed a staff of 3 technicians
• Administrated 6 Novell Netware and 12 Windows NT servers
• Provided 3rd tier technical support for over 400 users both remotely and locally
• Configured and installed Domain Controller servers to support redundancy to a Windows NT infrastructure
• Managed the distribution and inventory of all computer equipment assets

Confidential, Edison, NJ

Supervisor - Help Desk/ PC Support

Responsibilities:

• Upgraded and migrated all field computer equipment (800 PC, 200 Laptops and 40+ HP Laser Printers)
• Configured desktops with GroupWise over a Novell network
• Conducted Field Manager software seminars in WordPerfect, Lotus 1-2-3, and ACT
• Supervised 10 technicians and contractors
• Assisted in coding and design of the corporate helpdesk system