SUMMARY:

• Over 15 years experience in the financial, pharmaceutical & entertainment/ communications industries. Excellent interpersonal and negotiation skills. Expertise in strategic planning with proven record of success in implementing technical systems from design review to production in the Americas, Asia Pacific, Europe & South Pacific.

TECHNICAL SKILLS:

Software: SMS1.1 - 2K3/SCCM, MS SQL 2005, Win Srv 2K, 2K3, 2K8, NT Wks, 2K, XP, Softricity, MBSA, WSUS, BigFix, Terminal Server, DameWare, Hyena, SpotLight, SMS Installer, WinIinstall, Wise, VB Script, VMware, PC/MS DOS 3.3+, OS/2 1.3-3.0(WARP), Win 3.x+, WIN95, Novell 3.x+, Lotus 123, WordPerfect 5.0+, Freelance Graphics, Harvard Graphics, pcAnywhere, Cosession, Net View DM, Norton Utilities PC Tools, TreeView, QEMM, MS Office, DataEase 4.2+, Ventura, CorelDraw, Arts&Letters, Tips, Rio, Visual Basic 6.0, REXX, LapLink, Lotus cc:Mail (Remote and Mobile), IBM LAN Server, MS LAN Manager, Banyan Vines, UNIX, X-Windows, TCP/IP, FTP, Pathway, Reflection4, Reflection TN3270 LAPS, Ghost, Netware Requester, Attachmate Extra, Communication Manager, MVS/TSO, HTML, ActiveX, CGI, and Java, SAP R3 ABAP.

Hardware: IBM 360/370, IBM PC Thinkpads, NCR, Toshiba, Dell, Grid, VAX8700, Macintosh, Mountain tape backup, PSS tape backup.

PROFESSIONAL EXPERIENCE:

Confidential, Madison, New Jersey

Systems Management & Infrastructure Support Admin/Engineer

Responsibilities:

• Provide Infrastructure Support for SCCM for HealthNet, ACI, & AVIS clients; as well as, participate in the upgrade of SMS/SCCM, Win Srv 2003/2008 & SQL Srv 2005 upgrade.
• Create and distribute reports using Microsoft SQL 2005, DameWare, Hyena and the SMS/SCCM SQL reports module. This includes the creation of queries to gather data from the SMS /SCCM DB then posting them on the SMS reports web portal interface.
• Provide Documentation of the implemented processes; as well as, assist in the Global SCCM Upgrade of the environment.
• Develop test cases using WinRunner to deploy VBS scripts, Win apps, Wise (some are maintenance tools), and Security Patches in Dev, Test and Prod environments.

Confidential, Princeton, NJ

Systems Management & Infrastructure Support Administrator

Responsibilities:

• Participated in the successful consolidation & standardization of the Domain/ SMS single hierarchy global environment ; as well as, set up Primary SMS Sites reporting to the Central Site in NYC which increased efficiency & decreased repetitive efforts by 400%
• Planned & implemented a process for detecting & fixing corrupted SMS Clients which might have had missing Service and/or service not running or missing client folders. This lead to increased productivity by 20%
• Implemented a process for detecting users with low usage of Market Data Apps like Open Bloomberg by accessing the Harco’s DART database, which resulted in savings of $1.2 million in annual service fees.
• Set up a Virtual Systems Lab utilizing VMware for testing of Windows apps & Security Patch deployments, drastically decreasing outage occurrences & significantly increasing productivity. As well, saving hundreds of thousands of dollars by utilizing Virtual VMware workstation & server over the physical hardware. More specifically used the following features of VMware: Converter, PlateSpin’s PowerConvert --P2V—V2V - V2P & VM; as well as, facilitated migrations utilizing VMotion.
• Participated in Six Sigma project by providing asset management information by writing SQL scripts against the SMS, Mobile2000, BigFix & other systems management databases; which with analysis eliminated redundant systems, resulting in significant financial savings.
• Successfully Implemented BigFix system in a production environment, which improved efficiency of the Security Patches & upgrades deployment process and significantly decreased outage incidents.

Confidential, New York, NY

Responsibilities:

• Designed, tested, implemented and maintained the SMS 2.0 environment with Central, Primary and secondary sites for all of the NBC locations leading to a standardized global deployment process.
• Participated in setting up systems for the Genesis Project, which involved an automated scheduling of Televised Broadcast Programming. Successful implementation of the project resulted in tens of millions in savings.

Confidential, New York, NY

Senior Systems Engineer

Responsibilities:

• At Confidential & Chemical Company designed & implemented SMS Global environment leading to a standardized and efficient management of all the company’s systems, including remote branches and offices.
• At Confidential AG - Confidential Participated in converting Lotus Mail to Exchange Server. Developed a script for upgrading the email client from Lotus cc:Mail to Outlook client on all client systems locations in Americas, resulting in successful and productive electronic communication via a single email System.
• At Confidential set up SMS infrastructure for deployments of system configurations which lead to a standardized and efficient update of all remote location sales systems.
• At Confidential created a desktop image with the automatic response driven installation script, leading to the successful roll-out of a standardized desktop, which enabled efficient system management and resulted in increased productivity.
• At Confidential subsidiary telecommunication company developed & implemented a scripted process for desktop asset management information, which led to decisions for successful hardware upgrades & software deployments.

Confidential, New York, NY

IT Analyst

Responsibilities:

• Implemented a remote connectivity client for all remote systems, which lead to a significant increase in productivity.

Confidential, Boston, MA

Systems Engineer/Consultant

Responsibilities:

• Provided on-site software support of OS/2, Windows NT, Win NT Srv WFW, Win95 & DOS systems. Installed, maintained and troubleshot commercial and custom built software packages. Supported workstation connectivity to email, LAN, mainframe, Internet database and pharmaceutical systems. Evaluated and implemented system asset management reporting tools and electronic software distribution packages.
• Created an OS/2 WARP standard desktop image for a Clinical Scientific Group consisting of 200 clients. Image was successfully rolled out in the production environment, providing users with efficient and robust connectivity to SAS & other Pharmaceutical business critical Systems.

Confidential

Systems Engineer/Consultant (continued)

Responsibilities:

• Installed and maintained Oracle Server for NT, which was successfully utilized for Pharmaceutical Protocol Trials data collection & SAS data retrieval.
• Planned, tested & successfully implemented SMS system for software and hardware inventory collection, remote system client support and software deployment.
• Installed, configured and maintained 2 intranet servers (Quarterdeck’s WebStar Server running on NT Server 3.51 and MS IIS2 running on NT Server 4.0) and developed web pages for SAS clinical data reports.
• Supervised a project involving workstations automatically and remotely joining the NT domain with the help of script files (written by me) and deployed via SMS.
• Participated in the installation of a separate Lotus Mail server residing on a Novell Netware server and provided script to reconfigure client workstations’ cc:Mail to attach to server. This resulted in much faster email communication for clients.

Confidential, New York, NY

Office Management Systems Specialist

Responsibilities:

• Deployed various software installation, response-driven packages via IBM NetView Distribution Manager. Wrote automatic workstation configuration script files. Participated in the installation of a separate Novell token ring network. Provided software support for remote clients, using Cosession utility, and for over 2000 clients for OS/2, DOS and windows applications including: DataEase, MS Word, Lotus 123, MS office and other products. Member of the Cirt Team responsible for data security control on the LAN. Supervised installation of IBM antivirus and did LAN administration and maintenance of servers.

Confidential, New York, NY

Systems Specialist

Responsibilities:

• Prepared & enhanced reports, which considered styles, fabric components, component cost and production factors to calculate the production cost, time, cost, price and profit margins. Retrieved and transferred data to the processing and reporting subsystems utilizing COMMERCIAL ON LINE computer system. Provided maintenance, upgrades and trouble shooting of software and hardware.