IT Technician Resume Anaheim, CA - Hire IT People

SUMMARY:

Technologically driven individual looking for a career in a Cyber Security/Digital Forensics. Exceptional team building and team organizational skills with critical thinking state of mind. Capable of solving multiple problems at once with the capability to prioritize and optimize work flow. Ability to execute proper time management skills and scheduling. Fluent in Spanish in order to translate and aid those who need technological help due to language barriers.

WORK EXPERIENCE:

Confidential, Anaheim, CA

IT Technician

Responsibilities:

Provide quality level 1 & 2 support to troubleshooting problems for all branches IT Consumables Admin: Manage and maintain printers, plotters, and scanners Mobile Device Admin: Ordering and managing Verizon accounts for mobile devices ESET Anti - Virus Admin
Daily review and analyze data to provide Anti-Virus Solutions Wi-Fi Management: Controlling access points and managing data traffic using Cisco Meraki Active Directory Management: Working knowledge of Active Directory (creating accounts, resetting passwords) Network Management: controlling/monitoring the flow of traffic for the company using Cisco Meraki Mitel Systems Admin: Familiar with adding, removing, and editing user voicemail boxes Security Policy Enforcement: Issue rules and policies to all departments for using laptops outside of the

Confidential, Corona, CA

IT Intern

Responsibilities:

k: Documenting IT requests using Spiceworks ticketing system and Teamviewer
Wi - Fi Management: Maintaining and troubleshooting Unifi Wifi for Confidential Device Deployment: Setting up phones/PCs/Tablets for new employees Policy Enforcement: Provide for staff on new IT policies and software Active Directory Management: Maintaining employee accounts through Active Directory

Confidential, San Dimas, CA

Installer/IT

Responsibilities:

Knowledgeable of security architecture, infrastructure, and network
Knowledgeable in security policy planning, implementing, and creating (NIST Rev 3 & ITIL)
Penetration Testing by standard of the Penetration Testing Execution Standard (Kali Linux)
Knowledgeable in cryptology and it’s methodology
Familiar with the common practices in Digital Forensics and reporting
Familiar with the legal proceedings, chain of custody, and providing expert testimony
Familiarity with ESET Anti-Virus (Creating policies & analyzing logs)
Knowledgeable in Software Defined Networking (HP SDN VAN)