TECHNICAL SKILLS:

Technology and tools: TANDEM, IBM, HP, ALTOS, DIGITAL, PC; GUARDIAN, XENIX, VMS, MS/DOS; PATHWAY, SNA, X.25, SNAX, TMF, IPM, VTAM, WORD PERFECT, WordStar, LOTUS, PARS; BASIC, TAL, TACL, PROFS, SQL. MSWORK, MSOFFICE, COMPAQ, HIMALAYA, S - SERIES, GE/IDX Carecast, Prognosis, Netbatch, Netbatch +, Spoolcom, SCF, peruse AND ALL TANDEM UTILITIES

PROFESSIONAL EXPERIENCE:

Confidential, Tempe, AZ

Consultant

Responsibilities:

• Creating RUN BOOK for all Tandem Systems
• Changing Flow Charts to Viable living Documents
• Transferring Knowledge from Previous Company to HCL
• Documenting ALL procedures currently undocumented
• Building and a Tandem Support Staff for 24X7 operations
• Converting Manual Job Flows into Netbatch Jobs

Confidential, Tampa FL

Consultant

Responsibilities:

• This includes, but not limited to, stripping all Disk Drive
• Names, CPUs, numstatic, assigns, params, building
• Programs to accomplish this on an adhoc basis. Visio
• Flow charting, setting security, moving databasesStripping databases of sensitive material, and loading

Confidential, Iowa City, IA

ASSISTENANT MANAGER

Responsibilities:

• Responsible for all aspects of Restaurant Management.
• Inventory Tracking
• Banking (balancing books and cash registers)
• All Front and Back line positions
• CUSTOMER SERVICE
• Waited tables
• Human Resources (Hired, Terminated, helped in employee conflicts)
• Served beer (no alcohol)
• Maintenance of Restaurant (painting, cleaning, etc…)
• Took Buyout from Confidential
• Taking courses such as C++ COBOL, HTML, CSS at Iowa Western Community College

Confidential, Miami, FL

SENIOR SYSYTEMS MIDRANGE ANALYST

Responsibilities:

• Responsible for all aspects of Tandem systems management.
• Upgraded over 40 disk drives, installed 2 new CPU’s (F-8600’s).
• In charge of disaster recovery.
• Installed and redesigned new back-up and restore using new QTos software DSMSCM using DSMSCM installed latest DST release with appropriate IPMs
• Helped in application design
• Application support using Spoolcom, Netbatch, Fup, SCF, Prognosis, and TACL
• Spoolcom - Check logs, check for loops, check size of output, and print
• Netbatch, check to see if job ran, its output location, enter/delete jobs
• SCF, check disk drives, lan controllers, and other components
• FUP, check data in files, create/delete files, check for file locks
• Prognosis, check for bottle necks, extents left on disk, busiest jobs, files full
• TACL, wrote TACL programs for operations, developers, and systems, to help in day to day operations
• PATHWAY, add/drop server classes, check servers to see if running, check to see if more servers required, stop and start application

Confidential

SENIOR TANDEM SYSTEMS MANAGER

Responsibilities:

• Responsible for all aspects of Tandem (HP, Compaq) Systems Management. Migrated from K-Series to S-series Himalaya Non Stop Servers.
• Upgrading operating system.
• 24X7 On-call Support for 13 different systems.
• Relocated Systems to/from different parts of the country.
• All Aspects of security using Safeguard, Guardian, and CA Unicenter software
• Played a role in application design and implementation
• Application support using Spoolcom, Netbatch, Fup, SCF, Prognosis, and TACL
• Spoolcom - Check logs, check for loops, check size of output, and print
• Netbatch, check to see if job ran, its output location, enter/delete jobs
• SCF, check disk drives, lan controllers, and other components
• FUP, check data in files, create/delete files, check for file locks
• Prognosis, check for bottle necks, extents left on disk, busiest jobs, files full
• TACL, wrote TACL programs for operations, developers, and systems, to help in day to day operations
• PATHWAY, add/drop server classes, check servers to see if running, check to see if more servers required, stop and start application

Confidential, Des Moines, IA

SENIOR TANDEM SYSTEMS MANAGER

Responsibilities:

• Responsible for all aspects of Tandem systems management running PHAMIS LASTWORD (IDX) software.
• Upgraded system from k added 50 disc drives 4 I/O cabinets.
• Designed, ordered, and configured a k1008 development system.
• Worked with all vendors.
• Trained and worked very closely with the development staff of 35
• Designed and implemented backup strategies.
• On-call 24x7.
• Saved company in excess of $400,000 in the first year alone
• Required to do some application design work

Confidential, Omaha, NE

SYSTEMS MANAGER

Responsibilities:

• Responsible for combining 2-K1004s into a single K1008, and upgrading from a D20 to D31 operating systems.
• Responsible for review, selection and purchase of HW/SW.
• Visit client sites to install communications and perform in-house cabling.
• Installed T1's, channel backs and all voice/data communications installs.
• Responsible for vendor contact and agreement negotiations.

Confidential, Omaha, NE

ACI CORPORATE OFFICES

Responsibilities:

• Responsible for upgrade from CLX, and from "C" series to "D" series.
• Full responsibility for install of K20000, 2-K2000s, 6 processor Cyclone, and an 11 processor VLX. Made company-wide change to TCP/IP from Multi-LAN.
• Completed in excess of 50 sysgens.
• Responsible for coordinating & rewiring the UPS system, and general in-house cabling.
• Implemented and maintained backup, recovery, and off-site storage.
• Installed 4mm DAT drives.
• Responsible for X.25 communications.
• Installed and updated PROGNOSIS subsystem.
• Responsible for facility.
• Wrote a TACL program to replace security SW systems.

Confidential

SYSTEMS MANAGER

Responsibilities:

• Performed several sysgens and software (HLR PDS & SCP-2000) install/upgrades for Confidential, Aztech, Tandem Corporation, and Tandem Telecom’s customer locations.
• Performed 'D' series sysgens at Tandem Telecom.
• Wrote in-depth test plan/procedure for the acceptance of the (HLR, PDS & SCP-2000) install upgrade.
• Implemented multiple configuration changes to Pathway and TMF subsystems for ACI, Aztech and Tandem Telecom and customers.
• Responsible for the maintenance, upgrades and test platforms for in-house development system.

Confidential, Omaha, NE

SYSTEMS MANAGER:

Responsibilities:

• Responsible for all TANDEM system software installs, sysgens, system configurations, data center moves (from Cincinnati to Omaha), the design and layout of computer room, power lines, and UPS
• Responsible for inbound operations staff, including hiring and of operations personnel.
• Responsible for one development system and one production system (2- 860's), and two accounting systems (720 & 820).
• Responsible for the migration of two CLX 600's to two CLX 800's
• Responsible for PC environment including LAN (MLAD) using TLAM with over 40 nodes.
• Maintained over 350 PC workstation environments.
• Involved with extensive user / vendor contacts.
• Played a part in application design

Confidential, Omaha, NE

SR. SYSTEMS SUPPORT ANALYST

Responsibilities:

• Responsible, as Systems Manager, for performing sysgens on 2-CLX 720's, 1 6-processor VLX, and 1 4-processor Cyclone/R.
• Write TACLs, configure systems, TMF reconfigure, and Netbatch reconfigure.
• Deal directly with all customers requiring technical support.

Confidential, Clearwater, FL

CONSULTANT - SYSTEMS MANAGER

Responsibilities:

• Systems generation (sysgens) of new Guardian releases
• Installed IPMs, configured, and tuned Tandem CLX 740
• Provided in-depth technical support of a Tandem CLX 84
• Extensive TACL programming to ensure integrity of source / object files
• TACL programming aiding day-to-day tasks of programming staff
• Developed an maintained tape library
• Provided minor COBOL 85 program changes
• Trained & provided documentation support for programming staff
• Configured, cabled, installed/uninstalled all Tandem connected devices
• Implemented the move of TANDEM system
• Provided support required by programming and management staff
• Implemented new hardware and software packages
• Provided liaison support between vendors, management and programming staff.

Confidential, Kansas City, MO

SYSTEMS MANAGER

Responsibilities:

• Sysgen of new operating system on TANDEM VLX and CLX 740,
• Conducted classes for operations staff,
• Extensive TACL programming for wide variety of implementations,
• Configured both systems for TMF full protection, worked with SNAX,
• Provided documentation support on applications as well as internal
• Workings of the TANDEM systems,
• Installed IPMs, hardware, and new products on both CLX and VLX,
• Provided troubleshooting for operations and programming staff.

Confidential

Lead Operator

Responsibilities:

• Support of Systems Manager,
• Supported end user,
• Performed backups, monitoring, minor troubleshooting of Tandem CLX,
• 24 x 7 on-call environment.

Confidential, Leawood, KS

SYSTEMS OPERATOR

Responsibilities:

• Systems Manager on 2 13-processor TXP systems,

Confidential

TECHNICAL CUSTOMER SERVICE REP

Responsibilities:

• Troubleshoot customer equipment,
• Provided support to aid customer in getting equipment operational
• Working with GE, and helping customer debug equipment,
• Responsible for ensuring customer receipt of privileged information, and
• Handled all customer requests.