SUMMARY:

• 12+ year as IT professional with a successful track record in providing data center network engineering and data center network administration and driving performance and excellence in data center network engineering
• Good data center network configuration and maintenance
• Advanced knowledge of Network technology architecture and design requirements
• Experience providing network support affecting operations within and outside the datacenter.
• Good knowledge of Cisco devices include but not limited to: Cisco catalyst 65xx, 45xx, 35xx, 29xx, Nexus 7K/5K/3K/2k series switches, Cisco ASR9K, ASR1K, 72xx series router
• Good knowledge of varying network Operating System e.g IOS, IOS - XR, SR-, NX-OS and can integrate devices on a multivendor platform
• Good understanding of Cisco Unified Computer System (UCS), VMware, F5 - BIG IP (LTM/GTM), Cisco CSS, ACE and GSS.
• Good knowledge of Active directory,TCP/IP, WINS, DNS, DHCP and RAS configurations
• Good knowledge of Cisco wireless LAN (WLAN) and general wifi technology
• Good experience in endpoint security controls, including the deployment of next generation security controls for endpoints and mobile
• Good knowledge of internal and perimeter security controls, network architecture, advanced network security platforms, mobile and endpoint security platform
• Routing Protocols - RIP, EIGRP, OSPF, IS-IS, BGP, HSRP, VRRP & GLBP, PBR
• Switching: VLAN, VTP, STP, WLAN, Ether-channel & port-channel Cisco Nexus, Catalyst and ASR platform
• Security: ACL, NAT, Authentication protocols (TACACS/Radius), IP Spoofing, Port Security, ASA Firewalls, ASA VPN technologies (Check Point and Palo Alto)
• Infrastructure services - DHCP, DNS, FTP, TFTP, HTTP, FTP, Telnet, SSH etc, network access controls (ISE), Wireless LAN Support and Network Managements tools
• Proficient with TCP/IP troubleshooting tools (traceroute, wire shack, tcpdump, netstat, etc.)
• Familiarity with Radware, IPAM and NTP
• Familiarity with Linus/Unix systems, VMware and Windows operating systems
• Network Management tools- SNMP,Infoblox, Netscout, InfoVista, Netboss, Solarwinds Orion
• Good hands-on experience of ITIL framework
• A professional with a strong analytical and troubleshooting skills with an exceptional problem solving skill
• Experienced in managing vendors’ and service providers’ SLAs and performance
• Proven leadership skills to manage, develop and mentor team members
• A Leader with an exceptional people and project management experience and skills
• Highly motivated individual that enjoys dynamism, new opportunities and innovations
• Adept at working across business groups with divergent views
• A strong work ethic with positive attitude, confident and objective
• Good communication skills, ability to communicate in technical and non-technical terms with well-developed telephone, customer care, and public relations skills

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead, Network Support

Responsibilities:

• Lead the team in supporting all the LAN/WAN related activities within the Enterprise
• Servedas the top tier in fault identification, isolation,analysis, and resolution for IP network related technologyplatforms.
• Managed and maintained data centers network infrastructures
• With the Cisco team, planned, designed, implemented and maintained data centers’ Software Design Network (SDN) and Network Virtualization with Cisco Team.
• Upgraded seamlessly over 100 live application services on the Cisco ACE load balancer into BIG IP - F5 with minimal service outage
• Implemented the ICT infrastructure for server hosting/collocation and Cloud services using VCE VBlock infrastructure in the datacenters to accommodate enterprise customers
• Implemented Enterprise wireless LAN using light weight APs with Controller Technology
• Successfully upgraded Cisco Catalyst switches to Cisco Nexus Switches in the primary data center with business acceptable outage
• Managed network & security systems (including authentication systems, VPN, switches, anti-virus, client firewalls, web filtering, and WiFi).
• Managed endpoint security, mobile security and network security control environments and architecture, including, system administration, intrusion detection, network architecture, and enterprise threat management
• Managed the ICT services provisioning for the clients in terms of Server Collocation/Hosting services (Cloud) in the data center
• Project managed new network projects
• Good experience in endpoint security controls, including the deployment of next generation security controls for endpoints and mobile
• Good knowledge of internal and perimeter security controls, network architecture, advanced network security platforms, mobile and endpoint security platform
• Managed MPLS network and integrated customers’ nodes as required
• Engaged in performance and faultanalysis for issues requiring in-depth and extendedinvestigation.
• Recommended unique approaches to issueresolution, including situation analysis, testingstrategies, and fault reproduction
• Applied hardware upgrades, software updates, configuration corrections and customizations
• Managed vendors’ and service providers’ SLAs and performance
• Identified opportunities to save on support costs to management and implement as directed
• Provided expert technology platform support of change controlprocess including impact analysis, method of procedurereview, implementation and verification
• Maintained all related network design and supportdocumentation
• Managed endpoint security, mobile security and network security control environments and architecture, including, system administration, intrusion detection, network architecture, and enterprise threat management
• Involved in network platform problem, incident and change management activities
• Related with the engineering team regarding identified logicaland physical network design issues and networkperformance
• Implemented Identity Service Engine/Network Access Control in the corporate offices
• Ensured continuous availability of all business applications running on the network to achieved service availability of 99.99%
• Developed and implemented LAN/WAN processes and procedures e.g. Disaster recovery plans and Capacity Management
• Ensured uninterrupted services with the proper use of monitoring tools and scheduled configuration backups.
• Acted as an interface between the engineering team and internal / external customers and provided all parties with expert engineering support.
• Executed an analytical, technical and administrative role in the planning, design, testing, installation and on-going maintenance of components of Enterprise Network Environment.
• Proffered effective advice on LAN/WAN related issues to other functional areas.
• Planned the deployment and testing of software and configuration changes to network devices including switches, routers, access points, load balancers and firewalls.
• Kept abreast with new IT technologies and applied knowledge to the business
• Identified LAN/WAN requirements proactively
• Network & security systems (including authentication systems, VPN, switches, anti-virus, client firewalls, web filtering, and WiFi).
• Project managed new network projects
• Conducted weekly & monthly network performance monitoring, trend analyses, capacity planning and expansion /optimization in line with traffic growth and customer demands and compile trend reports on capacity demand, utilization and availability for forecasting and proactive planning.

Confidential

Network Engineer

Responsibilities:

• Designed and deployed various Routing and Switching Solutions for MTN Corporate Offices across the Country; ranging from 8 to +1000 users per location
• Designed and deployed ACE10-6500-K9, ace K9, C6509 and IOS SLB) in MTNN datacenters.
• Deployed and maintained Cisco Nexus series Switches (1000V,,2K 5K and 7K) and Catalyst 6500 series in MTNN Datacenters .
• Designed and deployed various Wireless connectivity Solutions based on the 802.11 standard for MTN business-to-business and Franchise outlets;
• Conducted various Wireless LAN (WLAN) surveys using Cisco Aironet Client Utility, during the design stage of Wireless LAN
• Improved LAN performance at various Campus sites through layer-2/3 domain segmentation using GigaEtherchannel, Static/Dynamic VLANs, spanning tree
• In conjunction with BTS Engineers devised a cost effective Solution to Improve Indoor GSM as well as provide Wireless LAN connectivity over the same infrastructure
• Implemented the configuration of all Internetwork nodes within MTN’s Primary Datacenter (maximum server capacity +5000)
• Designed and implemented a Server Load Balancing Solution for services (GSM content services) hosted on the Corporate DMZ network.
• Designed and Project Managed the implementation of the Structured Cabling System (1GBaseT and 10GBaseT) for MTN’s primary Datacenter and backup Datacenter
• Established various policies, processes and procedures within the Team which included
• Enterprise Network Management and Monitoring with CiscoWorks.
• Project managed cabling plant installations in Corporate Offices Nation wide
• Designed/Implemented a Gigabit LAN over copper for Call Center which housed over 1000 agents
• Extensively involved with the design and implementation of various Campus LAN deployments for Corporate Offices, Friendship Center and Regional Offices nationwide
• Reviewed and Coordinated Network Changes between various Business units within the organization
• Technical Tender writing
• Researched and evaluated new product
• Managed and maintained datacenters network infrastructures
• Ensured network connectivity of all servers, workstations, telephony equipment, fax machines, access controllers and other network appliances
• Integrated telecoms infrastructure with enterprise Networks.
• Monitored and tested network performance and provided network performance statistics and reports.
• Conducted researched on network products, services, protocols, and standards to remain abreast of developments in the networking industry
• Advised end-user support engineers on various sites on LAN related issues
• Coordinated activities on the network group with Customer Care / Service Delivery Unit and Field services to ensure new services are provisioned promptly and outages are resolved with minimal downtime
• Layer 3 MPLS design and implementation

Confidential

System Engineer

Responsibilities:

• Network Administration and Software support
• Active directory,TCP/IP, WINS, DNS, DHCP and RAS configurations
• Upgraded application packages and involved in operating system migration
• Planned and optimized application packages and operating systems for an industrial environment excellent desktop and help-desk support
• Installation, support, maintenance and repair of computer systems, printers, scanners, and other accessories.
• Supported end users. Systems Tracking and Service Management (Peregrine: Service center and Remedy)
• Windows 2000 Server Support activities
• Information systems assets management (monitoring, supplying and retrieval of IS asset from customers)
• Checked vendors’ supplies to ascertain their meeting specifications set
• Report Generation and Project Management Carried out various Support activities of Windows 2K/SP; Services support included File, Mail, Print, DHCP, DNS, WINS, Proxy
• Provided Local Area Network Support for LAN +300 Users; Which involved several access switches and core switches( 4006 Series and 3500 Series)

Confidential

Network Administrator

Responsibilities:

• Windows NT, 2K and XP
• Installation, management and Sales of network devices.
• LAN, WAN, MAN, VSAT technology
• Internet and Intranet Configuration, VOIP router configuration, Network Protocols configuration and general support and services.
• Responsible System installations and commissioning.
• High-level troubleshooting skills
• Initiating corrective actions to network failures