SUMMARY:

• Steady career progression, with over 18 year’s technical experience in the field of information technology, self - motivated, exceptional analytical and creative problem-solving skills. Takes initiative to analyze existing processes and technology solutions & augment or suggest new ones. Interact and communicate in a clear and professional manner with co-workers, customers, and business partners.
• 2 years of Citrix related products such as Delivery &Provisioning Service Control, 7 years of strong working knowledge of VMWare Infrastructure 3.x thru 5.x, vSphere 4 / 5, Microsoft Windows Server 2000/2003/2008 R2 and Active Directory in a large enterprisemulti-domain environment, knowledgable in network fundamentals.Familiar with business Internal Control Processes.
• Top Secret / SCI clearance / CI Poly
• System/network process controls
• Team management/
• Workflow prioritization
• Technical troubleshooting
• Customer service delivery
• Operations/infrastructure management
• Productivity enhancements

TECHNICAL SKILLS:

HARDWARE: HP Blade servers & Racks, ILO, Dell, Quantum Library, DataDomain, NetappDATABASES:SQL 2000, 2005, 2008, SQL Database Mirroring

OPERATING SYSTEMS: Widows 7, XP, Professional, Windows Server NT\2000\2003\2008

Storage Solutions Exposure: SAN, NFS, Datadomain,NetAPP, Hitachi, EMC, Backup Exec

S: CCA - XenDesktop 5 Sep 2011, CompTIA Security+ July 2009, ITIL 2008, Microsoft Windows 2003 MCP Aug 2006,Help Desk Analyst (HDA) Jan 2006

: Hytrust vSphere V253. AppSense 8.2 - 07/2012, Google Docs - 2012, Info Blox 6 - 2/2012, ThinApp 4.6 - 2/2012, Vmware View 5 - 02/2012, Vmware approved vSphere 4 7/ /09, Vmware Infrastructure 3 / ESX 3.0 / 4.0 - Install, Configure & Manage. HP Blade technology on P/C Class Series, Opsware, ITIL Foundations V2, Windows 2K Professional/Server, Howard Community College, 2001, Microsoft SQL, Windows OS, Deploy & Admin

PROFESSIONAL EXPERIENCE:

Citrix/VMware Engineer

Confidential, Washington, DC

Responsibilities:

• Test, design and troubleshoot new Citrix/VMware VDI environment. Responsibility over entire enterprise, which spans many locations Conus & world wide, totaling over 300 ESXi Hosts in multiple clusters and growing. Imporved engineered design of VDI solution creating a fault-tolent enterprise. Migrated physical infrastructure servers to virtual datacenter& decommissioned over 150 servers, creating more efficent, simplified central management for operations team, not to mention floor space, heating and cooling cost reduction. Created solution knowledge based documents for HelpDesk thru Engineering levels. Significantly mitigating incident tickets.Welcome challenging environments to demonstrate out-of-the box creative solutions.

VMware Engineer

Confidential, Washington, DC

Responsibilities:

• Design, build and develop VMware engineering solutions to fulfill new requirements in support of Confidential Virtual Infrastructure, to include software, hardware testing and configuration.
• System maintained approx. 500 production Virtual Servers (VM’s) in a growing environment on multiple networks
• Provide extensive OJT to individuals as needed. Sustain 24 hr. on-call support, in addition to up-keep, performance tuning and trouble-shooting VMware related issues. Adapt related supporting vendor software. Trained several individuals in all aspects of my job.
• Lead role, troubleshoot application, operating system(s), server hardware, network communications and storage communications within the virtual frame. Applying diagnostic tools to trace & resolve issues. Analyzes software & hardware constraints, capacity planning. Role requires a unique balance of customer and technical skills; to understand the impact & effect of change on customers work experience; to ascertain various methods to accomplish the task with a consolidation effort.Team Lead for 6 months and single point of contact responsible for sustaining VMware Virtual Infrastructure on multiple networks in the enterprise. Additionally providing 24 hr. support. Totaling over 700 virtual servers. Trained my replacements of several individuals.
• Create, maintain and update Web pages on Windows & Unix platforms, prepare, edit and disseminate monthly reports. Establish & maintain technical libraries, conducted intensive scientific research, coordinate & handle logistics for technical symposia and workshops, created & maintain contract files, timelines, develop tools and databases in support of contractual requirements.

Collection Manager

Confidential

Responsibilities:

• Research, compile, and prepare crucial data for time-sensitive reports and operated sophisticated multi-million dollar digital equipment. Supervised & trained 20 employees to include senior personnel.

Signals Intelligence Analyst

Confidential

Responsibilities:

• Reviewed target activity daily to identify high interest events, changes in environment, discovery of new subscribers networks, studied trends and capabilities of such which exposed over 100 target anomalies. Disseminated information requiring highest degree of reporting accuracy and timeliness to DoD intelligence community, JCS, Unified and Specified Commanders. Performed COMSAT telemetry, low altitude space surveillance and digital communication analysis.

Printer Systems Operator

Confidential

Responsibilities:

• Responsible for SIGINT targeting, reporting and to monitor quality control, subsequently lowering team errors to 0%. In addition, was responsible for configuring patch panel for related equipment per-tasking of specified signals.