TECHNICAL SKILLS:

Operating Systems: Microsoft Windows NT 4.0, 2000, 2003, 2008 R2, Hyper - V with SCCVMM, Citrix Winframe 3.1 through PS 4.5 and XenApp 5 and 6.5, XenServer, XenDesktop 3, 4, 5.6, Provisioning Services 6.0, Vmware vSphere ESXi, Novell Netware, Novell to NT migration.

Enterprise Apps: Exchange 5.5 - 2010, Microsoft SQL Server 7/2000/2005, Microsoft IIS 4-6, SMS 2003, SCCVMM, MOM, What's Up Gold, Sharepoint 2007, WSUS, McAfee ePolicy Orchestrator 3.5 Enterprise, Symantec EndPoint Protection, Websense Enterprise 5.5 with MS ISA 2000, 2004, MimeSweeper Mail gateway, Veritas Backup Exec and NetBackup, HP Insight Manager, Dell Open Manage, Groundwork Open Source (Nagios), Altiris

Scripting Languages: Windows Powershell, VBScript, .NET, WMI, batch, wscript

Services: Active Directory, WINS, DHCP (NT/Cisco), DNS, HTTP, FTP, Telnet, Group Policy Editor

Connectivity: Ethernet, Fast Ethernet, Gigabit Copper, DSL, ISDN, Frame Relay, T1

Hardware/Media: Compaq/HP, Dell, Del Blades, Cisco, Intel, 3Com, Twisted Pair, Coax, Serial, Routers, Switches, Hubs, Firewalls, Printers/Print servers, DDS, DLT, LTO, Disk Mirroring, Striping, RAID Hot Swap

Desktop: MS-DOS, Windows 3.1, 9x, NT, 2000, XP, Vista, Windows 7, MAC OS 7/8/9/X, Laptops, PDA's, Scanners, Printers, USB, Firewire, Multiple Monitor, Dell, Compaq, HP, clones, MS Office 97/2000/XP/ 2003/2007/2010, Panda Antivirus, Adobe PageMaker/Illustrator/Photoshop, PC Anywhere, GoToAnyWhere, Logmein, Timbuktu, ACT, Great Plains Dynamics, ADP Payroll, Norton Ghost Enterprise, Callware Voicemail, Remedy Help Desk; PRD Helpmaster Pro Enterprise;

PROFESSIONAL EXPERIENCE:

Confidential

Network Architect - Citrix

Responsibilities:

• Maintained backend core systems for both XenDesktop 3 (Windows XP with 2000 users on XenCenter) and Xendesktop 5.5 with Provisioning Services 6.0 (Windows 7 with 250 users on vConsole 4.0) and assisted with the migration of users from the old farm to the new farm.Planned expanding production XenDesktop farm to accommodate increasing usage including expanding threads per port to increase number of concurrent connections from 160 devices to 320 as well as planning a third PVS server to increase redundancy.
• Planned migration of XenDesktop from 5.5 to 5.6 as well as Provisioning Services from 6.0 to 6.1 to fix existing problems in the production environment.
• Daily troubleshooting using Windows Event logs and egMonitor to identify problems in the user experience and plan changes to production environment in order to maximize efficiency identify potential problems prior to possible downtime.
• Providing documentation to maintain consistency and streamline processes including: spinning up additional devices for every production and test Collection, proper vDisk creation including necessary steps for using VMXNET3 network driver, standard procedures for maintaining archive of all production vDisks and the steps involved in changing the existing production vDisk moving to test collection and finally promoting to production.
• Assisting with XenApp 6.5 environment and planning methods of integrating MS Office 2010 published apps into XenDesktop environment for extreme power users of Office.
• Using RES profile manager to granularly controlling user environment (My Doc's, taskbar settings, printers, and allowed applications
• Assisting egManager administrator in fine tuning the Citrix monitoring solution to identify problems in the Citrix Infrastructure to proactively plan for change as well as providing a tool for help desk users to quickly identify problems that users call in and provide quick solutions (write cache filling up causing sluggishness, etc.).

Confidential

Senior Citrix Consultant

Responsibilities:

• Worked with DynTek customers on and offsite to assess their needs and engineer a solution.Design and build Citrix XenApp 6.5 and XenDesktop 5.6 with Provisioning services within a variety of hypervisors such as Microsoft Hyper-V, VMWare vSphere and Citrix XenServers.
• Publish applications to web interface and Desktops both published apps and streamed
• Using Citrix Profile manager to optimize profiles for both XenApp and XenDesktop.
• Designing AD structure for Citrix resources including creating a Citrix Admins group that is properly delegated to the Citrix OU's so that they only have access to the Citrix OU's and to create and move Servers to the Citrix OU's as well as creating GPO's and linking them to the Citrix OU's.
• Documentation of projects and customers environment and client in managing resources.

Confidential

Independent Citrix Contractor

Responsibilities:

• Designed Active Directory and Citrix environments within a virtual platform (XenServer) for multiple clients including the OU structure within active directory and designing GPO's for the Citrix farm as well as building Citrix XenApp 6 virtual images for rapid deployment of resources.Designing XenApp 6 published desktops with Windows Desktop Experience to mimic the Windows 7 interface
• Maintaining Silo's of published desktop and individual application servers and integrating published applications into the desktop environment with Citrix PNAgent.
• Writing Powershell scripts within Exchange for creating user account/mailboxes within Active Directory
• Advanced troubleshooting for application installations
• Managing user profiles in a redirected environment including migrating user PC Data to the virtual environment
• Remote support using RDP to access systems within corporate networks
• Documenting environment builds to maintain consistency with all clients and for rapid deployment of future clients.
• Installation and configuration of What's up Gold to provide monitoring of physical and virtual nodes

Confidential

Citrix Administrator

Responsibilities:

• Managed Confidential Citrix servers both physical and virtual including building Citrix XenServers and building templates for each application silo for easy deployment and expansion.Responsible for all new application requests including analyzing application performance and determining the best method of building application servers for maximum performance. Testing applications on low security accounts and performing post installation tweaks to make non Citrix ready applications functional within Citrix. Documenting installation process and developing installation scripts if necessary.
• Performed regular maintenance on servers including windows updates and application updates.
• Performed load analysis tests to determine the sizing of application silo's
• Investigated and recommended monitoring solution for Citrix environment.
• Acted as tier 3 support for users experiencing issues within Citrix.

Confidential

Senior Citrix Administrator

Responsibilities:

• Migrated Citrix Server infrastructure from Dell 2U boxes to Dell's new 10g blade line with automatic deployment of server images and applications using Altiris' Dell blade deployment Solution.
• Install, maintain and deploy software through Citrix published and streaming applications.
• Development of complex published desktops with both locally installed and ICA shortcuts provisioned using AD groups.
• Created multiple application Silo's for integrating 32 and 64 bit applications as well as restricting resource heavy applications to their own server pool while integrating all applications into a common roaming desktop environment.
• Research new Citrix technologies including XenServer and XenDesktop, Evaluated Citrix Provisioning server using both XenServer, VMWare 4.0 and bare metal deployments.
• Created a Proof of Concept environment of XenDesktop VDI for upper management evaluation.
• Fine tuning existing installation of MOM 2005 and installing Systems Center Operations Manager 2007 for monitoring key Microsoft Servers.
• Assisted in the setup of Groundwork (Nagios), Open Source's monitoring systems to monitor all servers not licensed for MOM (400+ systems)
• Development of Powershell scripts to aid all the other Systems Administrators with Active Directory processes and perform large scale server and account activities.
• Assisted the other Systems Administrators with Active Directory, Exchange, Veritas NetBackup, and VMWare (3.5 and 4.0) Administration tasks including the rotating on-call admin schedule.
• Health check Analysis and detailed architectural summary of existing Citrix resources to harden the existing environment for complete redundancy of resources.
• Performed full analysis of Citrix AD infrastructure including proper delegation of AD resources to Citrix Admins, as well as fine tuning general user access to critical kernel resources and registry components.

Confidential, Los Angeles, CA

Network Administrator - Citrix/SMS Specialist

Responsibilities:

• Installation/Administration of: MS Exchange, SQL, SMS, ISA, Domain Controllers, File and Print Servers, Citrix Presentation Servers and Farm Maintenance.
• Managed 90% total client base (approx. 300 users) using Wyse terminals and Citrix published desktops
• Using SMS for the inventory of hardware/software and deployment of Office applications and security updates
• Using Veritas Netbackup 6 Enterprise for daily backups and restores of using single drive and library based LTO drives.
• GPO Design and administration for domain and specific OU control of local policy.
• User account administration including scripting AD components for automation and consistency.
• AD delegation to manage help desk user and supervisor responsibilities for account creation and AD computer management.
• File server security administration.
• /assisting help desk staff, including writing departmental SOP documents.
• Physical network analysis and troubleshooting including testing/repair of network segments.
• Enterprise antivirus administration (McAfee ePolicy server) for computers/servers and Mail Gateway.
• Websense/MS ISA server for web filtering and logging.
• MailSweeper for e-mail content, Spam and Virus filtering.
• Writing scripts (Batch/VBScript/WSH/TSQL) for automating repetitive tasks
• Assisting remote users with Checkpoint remote client VPN connections.
• Management of Microsoft Enterprise Agreement Media and licenses
• Design of SMS Depoyment of Office 2003 over existing Office 2000 installations on both local and run from Network Installations

Confidential, Redmond, WA

Network Administrator - Storage & Recovery Specialist

Responsibilities:

• Member of a team of approximately 100 network administrators responsible for a heterogeneous enterprise network consisting of over 10,000 servers to include Windows 2000, Windows 2003, Novell 4x, 5x, 6x, and Apple OSX along with enterprise servers & technologies such as Compaq Proliant Series, Dell Poweredge Series, Compaq RAID arrays, Compaq SANs using fibre channel, etc.
• Team responsibilities included enterprise network administration include file and directory, user, enterprise applications, LAN, WAN, Telecommunications, security, and backup and disaster recovery.
• Specialized in enterprise level data backup and retrieval administration to include planning, implementation, support and troubleshooting of approximately 60 terabytes of information using approximately 30 Scalar 100 & 1000 LTO tape libraries.

Confidential, Bellingham, WA

Senior Systems Administrator

Responsibilities:

• Responsible for end to end network administration of a multi-location, complex network spread over 5 regional locations, consisting of 14 servers, and over 300 nodes to includes technologies such as Windows NT 4.0, Novell 4.11, Exchange 5.5, Citrix Metaframe, Enterprise Antivirus, SQL 7, and various proprietary network applications.
• Duties included but not limited to general network administration, file and directory design and maintenance, enterprise applications implementation and maintenance, network security administration, network monitoring, network backup and disaster recovery and 2nd level desktop support.
• Additional duties included 1st level support of all routers and switches, VPN, Frame & Point to Point T1 support, web design and administration and regular support and upgrade of the telecommunications network.