SUMMARY:

• Planning, deploying, configuring, and migrating Microsoft Exchange Server 2003, 2007, 2010, and 2013
• Adept at providing high availability of servers and services for Exchange through clustering, DAG, CASArrays, and load balancing
• Deploying and configuring interoperability of Exchange Server and Exchange Online
• Experience planning, deploying, configuring, and maintaining Lync Server 2010 and 2013
• Experience with MS Exchange 2003/2007/2 Lync Server 2010/2013 MS Federation Services
• Experience providing high availability of Lync services through pools, clustering, mirroring, and pool pairing
• Experience creating and modifying DNS entries as well as Active Directory user account attributes.
• Skilled with leading project through development and to completion
• Extensive experience in Windows Server AD design and virtual/physical server administration
• Adept with Windows Server configurations for versions 2003, 2008, and 2012

TECHNICAL SKILLS:

Operating Systems: Windows XP/7/8, Windows Server 2003/2008/2012

Microsoft Technologies: Microsoft Office, Microsoft Exchange 2003/2007/2010/2013, Office 365, Lync Server 2010/2013, EOP, Active Directory, DNS, DHCP

Virtualization: VMware, HyperV, Citrix

Additional Software: Backup Exec, AirWatch, SCOM, Enterprise VaultDatabases: SQL

Languages: Visual Basic, C#, HTML, ASP.net, PowerShell

Networking: F5, SMTP Gateways, Cisco routers and switches

PROFESSIONAL EXPERIENCE:

Information Security Analyst

Confidential, Des Moines, IA

Responsibilities:

• This project involved creating DLP policies in Office 365 pilot tenant and put into production to boost information security in the company. I was also responsible for putting into production Azure Information Protection classification labels, assign sub - labels, and assign RMS rules to 2 labels.
• Verified configuration on Azure Information Protection
• Ran tests and scenarios on AIP to hand over to QA
• Configured AIP on production tenant
• Tested AIP on production
• Deployed documentation about AIP use and configuration to technical personnel
• Verified RMS rules in pilot and production tenants
• Configured RMS rules
• Deployed RMS rules to AIP labels/sub labels
• Documented RMS for technical personnel
• Verified Office 365 DLP policies in pilot tenant
• Reconfigured Office 365 DLP policies in pilot tenant
• Tested Office 365 DLP policies in pilot tenant
• Met with Project Manager and other groups such as Office 365 and Domain admins regarding Office 365 DLP policies and AIP classifications.
• Completed deliverables on-time and transferred knowledge to technical and other personnel
• Office 365 Technologies Used: Active Directory, Data Loss Prevention, Azure Information Protection, Security and Compliance Center, Rights Management Service

MS Exchange Administrator

Confidential, l Boise, ID

Responsibilities:

• Performed health checks on DAGs and databases to monitor health issues such as databases not active on their first p server, unhealthy copies or queues, unhealthy content indexes, and other things that can sometimes go unnoticed with DAGs
• Ran reports of server performance to be able to track and troubleshoot issues as well as improve server performance.
• Provided full details of Exchange best practices for upgrades using MS Exchange calculator sheet
• Prepared migration from Lync 2013 to Skype for Business 2015.
• Migrated 2000 users to Skype for Business 2015
• Ran reports on persistent chat to verify that chat services were being provided properly through Skype for business URL end points.
• Implemented and resolved issues with Skype for Business 2015 s.
• Renewed exchange 2010 s to allow for continued connectivty for EWS.
• Planned the exchange 2010 expansion for larger database growth for 2 year period
• Povided Exchange 2010 support by responding to tickets regarding user outlook issues
• Utilized powershell to complete daily tasks and installment jobs.
• Created ?Caution message? for emails that come from the internet

Lead Exchange Engineer

Confidential, Denver, CO

Responsibilities:

• Lead engineer responsible for successfully migrating 1500 Exchange 2013 mailboxes to Office 365 to implement a hybrid messaging environment
• Hardened the current Exchange 2013 environment by applying patches and upgrades to servers
• Performed IT Project Management Design, Risk Registry and Project Scope development
• Created plans for migration along with road map of deployment
• Readied on Premise Active Directory for Hybrid with the use of IDFIX
• Conferred with management for resources and timeline
• Created federation between on premise organization and Office 365
• Utilized VMWare ESXi for builds of virtual servers for ADFS and DirSync
• Configured ADFS and ADFS Proxy servers in a farm configuration
• Deployed DirSync for directory synchronization of on premise Active Directory with Office 365
• Created batches and planned moves for user mailboxes to Office 365
• Tested functionality for users after migration to Offcie 365
• Troubleshot issues with AD synchronization, connectivity, and free/busy information
• Created and provided project documentation & technical writing

Lead Exchange Engineer

Confidential, Stamford, CT

Responsibilities:

• Lead migration of Exchange 2007/2010 environment to Exchange 2013 for 5500+ users
• Administered coexistence between Exchange 2007 and 2010
• Ran health checks on the current deployment and reported to management on current infrastructure and needed changes
• Ran Microsoft Best Practice Analyzer and noted suggested configuration alterations
• Checked health of DAG and replication of databases
• Troubleshot issues with database copies and lag in replication
• Implemented Exchange 2013 servers in a virtualized environment using VMWare
• Configured coexistence of messaging environment
• Migrated test accounts to Exchange 2013 and verified functionality
• Migrated remaining user mailboxes to Exchange 2013 and tested functionality
• Troubleshoot issues with Outlook and Outlook anywhere connectivity
• Implement DAG for Exchange 2013 and add additional server node
• Managed and updated migration documentation and provide to management

Messaging Engineer

Confidential, Oklahoma City, OK

Responsibilities:

• Administer Exchange 2010 environment for all corporate users
• Implement Microsoft?s Best practices for Exchange server in the production environment
• Ensure health of Exchange 2010 deployment and ran reports on server performance
• Deploy Lync Server 2013 in coexistence with Lync 2010 server
• Deployed virtual Lync 2013 servers in a pilot pool and moved pilot users to the pool
• Tested modalities and functionality for pilot users
• Installed and configured the Edge server pool for 2013 for external communications and mobile devices
• Installed and configured the Persistent Chat server and Persistent Chat Back end
• Configured SQL server mirroring for High Availability and tolerance
• Deployed pools for front end servers for High availability and pool paring set up
• Configured policies for user and sites for Lync 2013
• Troubleshot issues with services for Lync and client connectivity
• Compiled regular reporting on usage and QOE through the monitoring server
• Enabled users for Lync and created PowerShell scripts to automate the process

Exchange Engineer

Confidential, Oklahoma City, OK

Responsibilities:

• Migrate all users from Exchange 2007 to Exchange Online in a staged migration
• Planned the migration timeline and resources for the deployment
• Prepared on premise Active Directory by removing duplicates, modifying attributes and ensuring compatibility.
• Prepared on premise servers with updates and patches
• Implemented DirSync for Active Directory Synchronization
• Enabled users for Exchange Online by assigning licenses
• Moved user accounts to Office 365
• Monitored performance and user issues and compiled reports for management
• Troubleshot issues with user connectivity, free/busy information, and federation
• Decommissioned on premise Exchange 2007 servers after migration completion
• Upgrade client side application for Exchange Online

Messaging Administrator

Confidential, San Diego, CA

Responsibilities:

• Support Exchange 2007 deployment for 1000+ users
• Created mailboxes and utilized PowerShell to automate processes
• Delegated access to folders in Active Directory via security group
• elegated access to shared mailboxes for users as needed
• Disabled mailbox accounts and provided access to managers and superiors
• Retrieved deleted and missing items from archive at user?s request
• Troubleshot Outlook connectivity issues and profile corruptions
• nitored servers and reported on performance, utilization and services
• Enabled users for Lync 2010 conferencing and IM
• Troubleshot Lync 2010 client connectivity issues
• Set policies for users for functionality within Lync 2010 server
• Assisted executives in setting up Lync A/V conferences for company meetings

Network Administrator

Confidential

Responsibilities:

• Responsible for local/external network productivity.
• PACS/RIS knowledge for radiology productivity.
• EHR integration, troubleshooting ideas for employees and tech members.
• Network support including switch configuration
• Systems internal pharmacy configuration
• Human resource biometric configuration and ID card configuration
• Security Camera systems configuration and relocation

Systems Administrator

Confidential

Responsibilities:

• Data input Saas for SES database on student attendance using biometric systems
• Upload attendance data in server for government purpose.
• Create a series of reports in excel for evaluating situations of al sectors
• Monitored night-batch job process, documented errors, performed nightly backups and troubleshot issues.
• ?Developed scripts to automate network administration tasks and application deployments.
• Facilitated swift resolution of embedded scripting error on Unix system that was freezing printing
• perations for more than 100 users.

Systems Administrator

Confidential, St. Louis, MO

Responsibilities:

• Create different intranet pages for the veterans hospital
• Implemented and performance tuned Windows 2003 Server environment for client?s global operations. Delivered a major improvement over old VPN system that catapulted productivity of remote sales force.
• Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain.
• Replaced major manufacturer?s vulnerable network with robust security through joint architecture of firewall and DHCP.
• Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.