Network Support Resume
New York, NY
SUMMARY:
- Data Center build out and relocation of a Cisco switches, routers and blade servers for Confidential and Confidential .
- Supported a large - scale network upgrade / Point of Sales Cutover for Confidential Inc. across 150+ retail locations.
- 24/7 onsite network support of IBM 300mm manufacturing facility for 3 years, never missing on site SLA of 45 minutes.
TECHNICAL SKILLS:
HARDWARE: Cisco 6509 and 4506-E switches, Cisco Catalyst 2960X, 3560 and 3750 switches, Cisco 5500 and 2500 Series Controllers, Cisco Aironet 3702i, 3502i and 1142 access points, Cisco 2921 and 2811 router, TrippLiteSU3000RTXLCD2U andSU1500RTXLCD2U, KVMKL9116M
SOFTWARE: Cisco Call Manager Express, Cisco Unified Wireless Network, Cisco Configuration Professional and Cisco ASDM, Vital Suite Software Performance Management, Wireshark andAirMagnetwirelesssurvey, MS Office and Visio
PROTOCOLS: EIGRP, OSPF, RIP, BGP, TCP/IP, GRE, DMVPN, QOS VOIP,SpanningTree and VLANS
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
Network Support
Responsibilities:
- Conducted wireless site survey and hybrid wireless survey using active and predictive planning tools to identify interference sources.
- Reviewed client wireless LAN and Cellular Services to determine requirements for upgrade.
- Reviewed current location of Main Distribution Frame (MDF) and Intermediate Distribution Frame (IDF) to determine if new location was required.
- Reviewed client LAN network infrastructure, made recommendations on new equipment and location of MDF and IDF.
- Installed network hardware such as routers, switches and Wireless Lan Controller.
- Configured Cisco 2960x Stacked Switches and Cisco 2500 series Wireless Lan Controller.
- Served as a member of the Network Architect design team.
- Designed, tested and inspected WFM data communications systems.
- Performed network modeling, analysis and planning.
- Specialized in retail network POS cutover and time sensitive project.
Confidential, New York, NY
Network Support
Responsibilities:
- Configured routers and switch templates within the staging process.
- Prepared Interactive Kiosk for events.
- Monitoring of live event Web Cast.
Confidential, Fishkill, NY
Network Support
Responsibilities:
- Provided critical support for over 1200 devices including fast responses to Severity 1, 2, 3 outages (24/7) throughout the campus including a 300mm FAB (clean room) manufacturing facility.
- Supported the installation and testing of a large scale migration project including Cisco 4506-E switches with Power over Ethernet (PoE) ports, Cisco 5500 Series Controllers and 3502i access points. Building Wi-Fi was migrated from standalone access points to controller based access points.
- Troubleshot and repaired LAN/WAN network equipment in the Core, Distribution and Access layers. Privilege level TACACS access throughout network. Vital Suite Software Performance Management and Wireshark are used to help in determining problems throughout the network.
- Record locations of access points and rack elevations and power requirements of routers, switches, IPS and firewall equipment. Provided detailed documentation of equipment using, MS Excel and Visio.
Confidential, New York, NY
Network Support
Responsibilities:
- Circuit Swing Project. Installation of new router, load configuration, test circuit and cut over.
Confidential, New York, NY
Network Support
Responsibilities:
- Involved in the configuration of Cisco routers and switches within the staging process.
- Preparing Interactive Kiosk for events.
- Monitoring of live event Web Cast.
Confidential, New York, NY
Senior Technician
Responsibilities:
- Troubleshoot and maintenance of Voice & Data circuits, C.O. and private lines for clientele.
- Hands on experience with various forms of infrastructure termination such as CAT 5, CAT-5E, Cat6, Cat6A, Gigabit Ethernet, Multimode Single mode and 50 Micron Fiber.
- Directly responsible for coordinating, scheduling and facilitating moves, adds, and changes for new and existing clientele.
Confidential, New York, NY
Project Coordinator for Network Connectivity Support
Responsibilities:
- Oversaw teams that were directly responsible for installing and connecting all devices within Barclays' IDF's and Data Centers Network environment.
- Oversaw the integration and migration of any and all new equipment, including Cisco Routers, Switches and Servers according to engineering specifications so as to keep up to the Confidential Standard..
- Managed all cabling requirements for incoming servers, switches and all other network related equipment within the Barclays' IDF's and Data Centers.
- Directly responsible for the coordination of new Data Center Projects. Scheduling and coordination with all technology teams and vendors impacted. Project review and analysis upon completion.
- Coordinated moves, adds and changes for UNIX, NT servers, PC workstations several Market Data.