SUMMARY:

• Certified Professional with 9 years of experience in Data Center Management, Storage Area Network (SAN) Management, Virtualization, Backup and Disaster Recovery Implementation, Network and System Administration and IT Infrastructure Project Management.
• Netapp ONTAP administration.
• NetApp SnapShot, SnapMirror and SnapVault configuration and administrator.
• Planning, preparation and implementing Data Ontap upgrades
• Administering Cloned volume, flex clone LUNs, Cluster failover and failback tests.
• Experienced in Lun Provisioning, FC and NFS protocols, LUN masking, software LUN binding and HBA Firmware upgrades.
• Experience in zoning using Brocade CLI.
• Storage LUN creation & deletion on Netapp and Hitachi command centre.
• Day - to-Day administration of SAN infrastructure using EFCM, DCFM, Virtual instrument, XIV manager, ProtecTIER, DScli, TMEA, operation manager & Oncommad Insight for Netapp.
• HNAS SPAN creation, file system creation and NFS export.
• Veritas Netbackup 5.1 6.5 & 7.5administration.
• Netbackup media & client server setup & up gradation.
• Backup & storage performance tuning.
• NDMP configuration for Backup and restore.
• Installation, setup and configuration of server and desktop operating systems
• Systems administration of windows NT / XP / 2000.
• System administration of AIX / Solaris / Linux servers.
• Software installation, hot fixes and antivirus patch deployment
• User/Group account administration
• Installation and configuration of hardware devices and drivers such as printing devices, backup devices, scanners etc.
• Hands on experience on Physical and Virtual library.
• Access Control and management by file and folder sharing, domain level security.
• Dynamic hardware and software inventory management and remote troubleshooting using System Management Server.
• IBM Gateway backup appliance ProtecTIER installation and up gradation, library configuration.
• Installation of Webex meeting (scheduling, user rights, managing meeting.)
• Co-ordination with vendor for hardware/software issue.
• Knowledge of change management and problem management ticketing tool.
• Excellent in automating work using Perl and bash Shell scripts
• Excellent Communication and analytical and leadership skills.

TECHNICAL SKILLS:

Technology and Tools: NetApp Filers FAS 2000, FAS 3000, FAS 6000IBM DS 4000, DS8000ProtecTIER DD3. DD5. SUN SL8500, DQA - L700, L180 library. IBM - Net vista, Think padCompaq- Deskpro series, Proliant, ML350, EVO N800C Dell- GX110, 240, 260, Latitude, C400, C410, C610, Power Edge Cisco VOIP 7910 phone. On tap 7.3 & 8.1 Red hat LinuxSun solaris10 AIX 5.3 / 6.1. OS- Windows NT, XP, ME, 2000, 2003. Unisys MainframeOperation manager, SAN Screen, Device manager, Virtual Instrument, TMEA, XIV Manager, ProtecTIER, DCFM, EFCM. Veritas Netbackup, Storage Teklibrary, NOM, Veritas command central Monitoring- CA Unicentre. Job Scheduling- Autosys Job scheduler. Remote Connection- PC Anywhere, Net meeting, Dame Ware, Terminal Services VNC. Backup- EDM, Legato. Webex.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Manage Data Center Network Re-design, SAN Storage Redesign, SAN storage upgrade, Non Disruptive Data ONTAP Upgrades and server upgrades.
• Created Aggregates, Volumes, Luns and Qtrees, Quotas, Snap Vault and snapshots and Snap Mirroring and restored files from Snapshots
• Hitachi LUN creation & Deletion, host group creation, schedule task.
• Zoning Creation & Deletion using CLI & GUI.
• Configure zoning on Brocade Switches using Brocade CLI Commands & GUI.
• HNAS SPAN, file system creation and NFS export.
• Managed Several NetApp Storage Systems and IBM storage systems, FC Switches, designed cabling, redundancy and high availability, enabling multipathing feature.
• Protocols knows FCP, iSCSI, NFS, CIFS.
• Veritas Netbackup administration.
• Daily tasks such as making sure backups completed, ejecting tapes from a library and inserting scratch tapes.
• Backup VIP, RMAN, VM-Backup, SAN Client implemented.
• ProtecTIER library Installed, Library dimension creation, Host initiator, Drive group, drive masking, Drive assignment with load balancing.
• ProtecTIER virtual library up gradation
• Capacity planning for Virtual library.
• Backup performance and configuration.
• Netbackup Media server & client server up gradation to latest version.
• Troubleshooting of failed backup job.
• Improvement plan on slow response client backup.
• Capacity planning
• Monthly chargeback report for Backup.
• Monthly matrix for backup utilization report based on business unit.
• Storage growth, backup retention and restore requests.
• Script for daily backup status report.
• Client appreciated 100% CSI twice a year.
• DR server planning. 100% restored data on DR-drill.
• Vendor co-ordination. ( Symantec, SUN, Datalink, Hitachi, Netapp, IBM, Canvas)

Storage & Backup Administrator

Confidential

Responsibilities:

• Level 1 support for Unix servers.
• Flipping codes on UNIX & Unisys server.
• Also handled/Monitored remotely 150 UNIX servers, got exposure to use basic commands like checking free space, User accounts administration. File system basics and system security and file permissions.
• Alert monitoring and creating and escalating clarify tool & Remedy tickets as per alert description.
• Creating and updating daily checklist
• Mail Server monitoring using Mail check monitor
• Autosys monitoring for scheduled jobs and backups.
• EDM, LEGATO backup monitoring, rescheduling failed file system backups andcompleting online backup checklists.
• SPO monitoring for alerts on IBM 390, Gigi-Geoffrey Unisys systems, Warehouses and VMS systems.
• Entweb monitoring for stores on dial backup, initial troubleshooting for identifying problem and creating AT&T tickets if required.
• Initiating AS400 mainframe backups for CANADA, CANSRV1 and TRUISVR3.
• Unisys & WFLManager job monitoring for mainframe systems.
• Coordinate between various teams in case of priority tickets if needed.
• TCS to TRU link Monitoring

Tech Operations

Confidential

Responsibilities:

• Managing overall help desk activity Responsible for branch connectivity.
• Overall responsibility of IT help desk which includes installation, configuration maintenance & trouble shooting of win NT / 2000 servers, windows /95/98 /ME / XP / Professional. Desktop.
• Macfee Antivirus installation & update. Setting up FTP Antivirus Server Automatic DAT updates.
• Regular monitoring of servers and Network Performance.
• Maintenance of Hubs, Switches, Routers, Lease line.
• Installation & Trouble shooting of VOIP Phones.
• Weekly Data backup of the entire user’s data into Tape drive of 8GB.
• Webex meeting scheduling inviting participant conferencing.
• Coordinated with MTNL / VSNL for lease line.
• Responsibility of the entire Director Service desk calls including chairman (Manoj Tirodkar) too.
• External affair service desk calls handle for Politician & VIP people.

Customer Support Engineer

Confidential

Responsibilities:

• Confidential is HP/Compaq / Toshiba authorize dealer.
• Assembling of desktop PC’s at customer location
• Installation, setup and configuration of operating systems and common software
• Configuration of hardware devices and setting up drivers
• User support for different issues related to hardware and software including antivirus.
• Keeping the track of Annual Maintenance and collecting revenue through it by selling service renewal pack.
• Hardware support provided to major clients are Reliance ( BSES ) Siemens, TATA Power, ZEE TV ( worli ), Asian Paints ( Santacruz ) etc.