OBJECTIVE:

• To execute innovative solutions as a technical leader, ensuring that best practice solutions are implemented efficiently to support business initiatives.

PROFESSIONAL EXPERIENCE:

Confidential

Director of Virtualization Platforms

Responsibilities:

• Manage virtual platforms team stabilizing OpenStack environments running on Mirantis OpenStack with Scalr cloud management platform on CEPH storage. Developed enterprise standards for cloud computing at Expedia and managed security and compliance for platforms. Created cloud maturity model and process for reporting, enabling trending, forecasting and faster adoption of correct cloud services. Lead efforts to build requirements with business owners, defined roadmaps with product owners and deployment execution of new private cloud on Cisco Private Cloud platform (Metacloud OpenStack). Developed partnership with Azure to enable third party tool integration to align with Expedia’s cloud strategy.

Confidential

Director of Systems and Clouds Engineering

Responsibilities:

• Manage additional engineering teams dedicated to VMWare technologies and systems engineering to design, build, operationalize and act as an escalation support tier. Reliably deliver on many large initiatives to position the Company strategically for licensing, security and compliance. Manage vendor relationships and drive creation of gap analysis based on proof of concepts.
• Document unknown environments running core infrastructure systems. Executed merging of infrastructure services from several acquisitions on time and under budget. Partnered with all lines of businesses to establish standards for hardware, operating systems and lifecycle timelines. Developed operationalizing process for new and existing solutions. Create standard documentation sets for current infrastructure and managed projects from conception to program management office intake for project lifecycle. Manage and act as developer for server provisioning automation projects.

Confidential

Software Engineering Infrastructure Manager

Responsibilities:

• Managed the engineering infrastructure team to build the Aventus platform as on - site SaaS, off-site SaaS, Azure PaaS and Azure, AWS and CenturyLink IaaS platforms. Continually evolved architecture in SCRUM/Kanban agile team to solve functionality, redundancy and performance requirements allowing very large scaling of systems to deliver continual 1080P live video channel encoding. Worked with Microsoft and Intel R&D resources to benchmark and streamline software to function on next generation Intel hardware running hyper-v server. Implemented Zabbix monitoring platform to give visibility into multiple architecture configurations across multiple cloud providers. Created process for operations resources to troubleshoot and escalate ensuring SLA compliance. Trained engineering, development and operation resources. Created documentation for architecture, application flow, application dependencies and suggested configurations of hardware and software tiers. Developed visual dashboards in PowerShell to allow scaling platform, reliably deploying instances and configuration validation in a multi-tiered application. Developed UI in C# for customer deployments and WCF web services for monitoring integration to application tier.

Confidential

Quality Assurance Manager

Responsibilities:

• Managed the QA team to create test cases and processes for code review with development resources. Created baselines for performance and focused on distribution of tasks to align with virtualized environments. Triaged bugs and managed QA escalations of blocking issues. Developed test automation of web services and automatic code deployment systems from build services. Migrated code repository to TFS 2013 and version control to GIT.

Confidential

Senior Program Manager

Responsibilities:

• Engaged with enterprise customers and partners to ensure highest level of quality utilizing next-generation software and hardware solutions. Coordinated engagements involving a wide range of technologies and customers globally. Acted as liaison between customers and Microsoft internal product groups to increase product quality and value. Responsible for designing and building some of the largest and most complicated enterprise environments requiring collaborating with external teams, partners and internal product teams. Maintained close relationships with internal development teams to maximize EEC value during product lifecycles.
• Continual development of internal applications using C#, PowerShell and WPF. Project management to coordinate complicated engagements and partner testing. Documented engagements and provided internal resources critical feedback for released and non-released next-generation hardware and software solutions. Worked directly with Microsoft partner adoption resources to give feedback and solve undocumented issues in Azure and windows server at extreme scales.

Confidential

Lead - Infrastructure Engineering Team

Responsibilities:

• Managed the team responsible for design, implementation and support of a continually rebuilt from the ground up infrastructure using next generation non-released hardware from a wide range of partners and customers while guaranteeing functionality for concurrent scheduled engagements. Best practice documentation for a wide range of hardware and software solutions constantly generated, tested and published. I acted as the final escalation point for all technical challenges at EEC. Worked with partners to validate next-generation solutions for storage, networking, IaaS (on-site/hybrid) and PaaS clouds.
• Management of budget, purchasing and vendor resources. Worked with Azure development teams to validate best practice designs for customer environments using future generations of Microsoft cloud technologies. Manager of ‘local outreach’ project to partner with Puget Sound enterprises to validate and scale Microsoft and non-Microsoft centric solutions. Regularly present and report to senior management on engagement status and EEC strategies. I managed team responsible for windows server customer and partner interactions via global build and feedback delivery system.
• Architecture, engineering, development for core infrastructure environments.

Confidential

Systems Administrator

Responsibilities:

• Administration of wintel and linux systems delivering SaaS environments
• Developed Perl scripts for infrastructure services automation

Confidential

Systems and Network Engineer

Responsibilities:

• Engineering and administration of wireless linux network
• Administration of web servers and dial-up infrastructure

Confidential

Technical Support

Responsibilities:

• Painful phone support for win3.5 dialup connectivity scripts