Administration Clerk Resume
Richmond, VA
Objective
To obtain a position that utilizes my extensive business, computer and production skills
in a fast pace environment with growth and potential
Summary
Motivated team leader with interpersonal communication skills, strong work-ethics,
the ability to multitask and produce positive results
Employment History
10/2008-10/2011 Confidential, (Administration Clerk) Richmond, VA
- Dispatch drivers on their location
- Typing applications, scheduled appointments
- Calculated payments, verify accounts
- Resolved customer inquiries, filing reports
- Organized stockroom, also greeted customers
06/2006-09/2008 Confidential, (Counselor) Richmond, VA
- Provided one on one service to special need children
- Monitoring the child behavior, morning pick-up until dismissal
- Training individuals appropriate behavior
- Recording activities and qualifying child to participate in school activities
05/2004-05/2006 Confidential, (Customer Service Rep) Richmond VA
- Dispatch technicians daily with their location
- Confirming connect or disconnect service for nonpayment
- Downgrades and upgrades were installed on equipment
- Promoted extra packages and customer credits to account
02/1999-04/2004 Confidential, (Customer Service Rep) Richmond VA
- Scheduling nurses to work upon request through hospitals
- Service is guaranteed daily for hospitals, nursing homes and home care patience
- Customer service is contacted to locate a nurse with certain background
- Nurse is presented with contract, hospital confirms the dates
04/1990-07/1995 Confidential, (Claims Examiners Call Center) Richmond VA
- Processed application on outbound calls on airplane insurance coverage
- Keyed in invoices, generated letters and recorded services
- Researched, filed , processed and denied claims
- Calculated payments and additional coverage
11/1984-03/1990 Confidential, (Loan Processor) Richmond VA
- Received outbound calls on loans, checking, savings, and certificate of deposit
- Assist branch managers on weekends opening accounts
- Keyed in data entry daily and promoted new service
Confidential,University 2 Years of College Business Admin/ Ed
Confidential,School High School Diploma General High School