SUMMARY:

• Over 8+ years of experience in the IT Industry with experience in analysis, design, unit testing, development, documentation and implementation of BPM - PEGA/PRPC (Pega Rules Process Commander) applications on CPM Frame work.
• Proficient in Pega Implementation cycle which includes PRPC deployment, development, unit testing, trouble shooting, migration, upgrade.
• Sound Skills in developing PRPC enterprise Class structure, Rule set management and Work flows using Pega Rules Process Commander (PRPC).
• Have worked in many areas of PRPC which includes Flows, Flow Actions, Harness rules, Section rules, HTML, Correspondence rules, Activities, List Views, Declaratives, portals, services and Reporting features.
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
• Experience in defining class structure and hierarchy based on PEGA best practices and guardrails, security based on role and privileges, configuring agents, data model, process flows, business logic definition and user interface Design.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Worked on performance tuning in Pega projects using PAL, Mercury profiler and data base monitoring tools. Expert in using of PRPC SMA, tracer, clipboard, PLA, PAL tools
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Ruleset management and associated tools such as export & import tools
• Work with project team (onsite/offshore) in terms of understanding, helping team members with knowledge sharing and ensure smooth delivery of the project.

TECHNICAL SKILLS:

Core ExpertiseBPM Tools: PRPC 5.5, 6.1SP2, 6.2sp2, 6.3sp1

Components and Frameworks: VER, SmartPAAS, CPM (6.1 and 6.2), Social CRM

Operating systems: Win-2000/NT/XP/Linux

Databases: Oracle, SQL, db2

Markup Languages: HTML, XML

Application server: Tomcat, Web Sphere

PROFESSIONAL EXPERIENCE:

Confidential (Exchange place, New Jersey)

Senior System Architect - Pega Architect

Responsibilities:

• Writing the technical user stories and WBS
• Code reviews

Confidential (Exchange place, New Jersey)

Senior System Architect - Pega Architect

Responsibilities:

• Developing new functionalities per lob requirements
• Design of new implementations
• Code reviews and performance analysis

Confidential (Exchange place, New Jersey)

Senior System Architect - Pega Architect

Responsibilities:

• Creating the class structure and access groups
• Created the portals screen preview generation exporting the meta data structure generated

Confidential

Senior System Architect - Pega Architect

Responsibilities:

• Understanding the requirements and user stories
• Designing the activities, flow actions, sections etc
• Unit testing the user stories
• Defect fixing
• Grooming new resources

Confidential

Senior System Architect - Pega Architect

Environment: PRPC 6.2 SP1.

Responsibilities:

• Fixing the defects
• Need to raise SR’s for hot fixes
• KT on upgrade procedure to team

Confidential

Senior System Architect - Pega Architect

Environment: PRPC 5.5 SP1.

Responsibilities:

• Understanding the requirements and user stories
• Designing the activities, flow actions, sections etc
• Unit testing the user stories
• Defect fixing
• Grooming new resources

Confidential

Senior System Architect - Pega Architect

Environment: PRPC 5.5 G.A.

Responsibilities:

• Understanding the requirements
• Designing the flows, agents, activities, flow actions, sections etc
• Unit testing the user stories
• Defect fixing
• Grooming new resources

Confidential

Software Engineer

Environment: PRPC 6.1sp2 and CPM 6.2 FrameWork, Java, Tomcat

Responsibilities:

• Enhancing the look and feel of the existing harnesses/portals by applying the CPM 6.2 harness
• Re-designing the portals in order to reposition the contents (Notes/Escalations, links, etc) of the left pane
• Introducing the chat feature to the existing call flows
• Handling multiple interactions at the same time (phone or chat)

Confidential

Software Engineer

Environment: PRPC 6.1sp2 and CPM 6.1 FrameWork, Java, Tomcat

Responsibilities:

• Fix the bugs found after upgrade.
• Developed a PoC to implement CPM 6.2 new features like composite portal, Multiple Interactions, Including Pega Chat, etc.

Confidential

Software Engineer

Environment: PRPC 6.1, Tomcat and WebSphere

Responsibilities:

• Understanding of requirements and designing of the application.
• Configuring the necessary things for integration of Cordiant with PRPC.
• Checking whether PRPC got impacted by developing sample applications which covers all the features of PRPC.

Confidential

Software Engineer

Environment: PRPC 6.1, Tomcat and WebSphere

Responsibilities:

• Understanding of requirements and designing of the application.
• Configuring VER (V 6.1) and Development systems (v 5.x where x>=4) and installation of PRPC.
• Need to upload and download the rules, applications to and from VER.

Confidential

Software Engineer

Environment: PRPC 6.1, Tomcat and WebSphere

Responsibilities:

• Designing, developing and documenting applications and testing the functionality of various features covered across each sprint that is implementing the new features.
• Installing Pega V5.x versions on Tomcat, Web Sphere, WebLogic and developing the applications which covers all the product areas in PRPC. Once the application was done, upgraded it to 6.1 version.
• Took initiative and led a team (5 members) in developing applications and doing upgrade.
• Used SCRUM methodology and implemented the same while executing the new features spanning across various sprints and various targeted categories.
• Analyzing the impact of the bug fixes on the product stability
• Conducting Quality Survey Audits across each sprint based on predefined parameters.
• Documenting the design and requirement specifications of major features of PRPC version 6.1. Complete ownership of the design, coding and unit testing phase of the code developed.
• Features executed include the Landing Pages, controls, navigation, sequoia.
• Upgrading from different PRPC versions to 6.1.

Confidential

Associate Software Engineer

Environment: PRPC 5.5, Tomcat and WebSphere

Responsibilities:

• Designing, developing and documenting applications involving new features released by PegaRules and new features by developing weekly scenarios.
• Preparation of checklist to maintain ease in tracking the defect rate and the combinations covered.
• Testing core functionality of PRPC like flows, declarative rules, User Interface, Reporting and new features by developing weekly scenarios.
• Verification of customer bugs and their fixes and analyzing the impact of the bug fixes on the product stability
• Deployment of the PRPC build on Tomcat and Web sphere application servers using Oracle and DB2 databases.
• Documenting the design and requirement specifications of major features of PRPC version 5.4.
• Complete ownership of the design, coding and unit testing phase of the code developed.
• Features executed included Composite portals where the basic purpose of this project is to make the UI definitions more flexible and more competitive from a design environment, standpoint.
• Executed Ruleset Management which is used to delete, merge, skim and copy the rulesets from one ruleset to other ruleset.

Confidential

Software Engineer

Responsibilities:

• Developed an Online Shopping Application using PRPC