OBJECTIVE:

• MCSA with 17 years’ experience in operating a Windows Server environment.
• Seeking a position which will allow me to utilize my network and system administration skills, as well as my Citrix skills. Able to manage an IT crew in daily operations including project management, help desk supervision, Citrix and Exchange administration.

TECHNICAL SKILLS:

Software: Windows Server NT/ 2000/2003/2008 Citrix Metaframe 1.8/XP/Presentation Server 3.0 - Xenapp 5/6. Xendesktop 5 Citrix Provisioning Server 6.1 Dynatrace Application Monitoring Visual Basic Active Directory Services 2000/2003/2008/2008 R2 DNS, DHCP, TCP/IP, WINS, SMTP Exchange 5.5/2000/2003 Microsoft IIS 6.0/7.0 Terminal Services 2000/2003/2008/2008 R2 Microsoft Office Professional 2000/2003/2007/2010 (Word, Excel, Access, Outlook)

PROFESSIONAL EXPERIENCE:

Confidential, Cleveland, OH

Citrix Engineer

Responsibilities:

• Design and maintain Citrix environment
• Assist on help desk for Tier 3 / Citrix support
• Maintain images in Citrix Provisioning Server
• Troubleshoot issues and find resolutions including contacting vendors for fixes.
• Manage Dynatrace data collection. Update VBScript as necessary.

Confidential, Ft Lauderdale, FL

Product Analyst (Contract)

Responsibilities:

• Designed and implemented internal Citrix Receiver upgrades.
• Developed test scenarios for Citrix products, primarily Receiver.
• Created documentation for test scenarios and product implementation.
• Primary point of contact for troubleshooting issues with implementation.

Confidential, Jersey City, NJ

Senior Windows Systems Administrator

Responsibilities:

• Designed & Implemented Citrix environments for clients. This included meeting with customers, gathering requirements, dealing with budgeting, and making proposals. Involved in over 40+ such projects.
• Maintained all aspects of my client’s data hosting servers. This included build out,
• Patch management, security and troubleshooting.
• Coordinated with all datacenters, departments for projects and upgrades.
• Responsible for daily monitoring of health checks and fix when needed.
• Project management to meet the client’s needs for future growth.
• Risk management.
• Work with PCI compliancy.
• Duties include operating Windows Server 2000/2003/2008 domains, Exchange 2003 and VMWare ESX and Virtual Machines.
• Built, troubleshot, and configured Windows server 2000/2003/2008.
• Built and troubleshot IIS servers; utilized versions 6 & 7.
• Citrix Administrator for Confidential Clients. This included all aspects of Citrix Xenapp and Xendesktop deployment and maintenance.
• Configure, troubleshoot, and resolve Citrix product issues.
• Interact on a daily basis are Citrix Access Gateway, Xenapp 5 and 6, Xendesktop 5, Citrix Secure Gateway, and Web interface.
• Set up and configure Access Gateway and Secure Gateway for access to applications hosted on backend Xenapp or Xendesktop servers from any desktops, laptops, and mobile devices (ipad, iphone, droid, etc.)
• Troubleshooting and dealing with failed installations or misconfigurations by personnel on customer side.
• Evaluating best practices to effectively deliver apps based on scenario
• Configuration of Xenapp, and Xendesktop, to meet the needs of customers
• Configuration of SSL s from internal CA’s and external sources.
• Creating and applying policies and load evaluators to Xenapp farms as well as endpoint devices Access Gateway, Advanced Access Controller, etc.
• Examining various traces and debug logs to determine points of failure or cause of issue between and on various devices
• Troubleshooting terminal services issues as well as licensing issues.

Confidential, New York, NY

Senior Consultant Management Information Systems

Responsibilities:

• Project Management of IT department.
• Implement and support of Active Directory Services and Group Policy Administration.
• Tier 2 support as needed.
• Support entire server farm, including deployment and maintenance. Test new applications and implement if needed.

Confidential, Middletown, NY

IT Supervisor/Systems Administrator/Network Administrator

Responsibilities:

• Oversee the delegation of projects and daily operations for the IT Department.
• Design and maintain server and network operations.
• Assisted in design and implementation of new facilities IT construction.
• Implement and support Active Directory Services, Group Policy Administration, Exchange 2003, Windows 2000/2003 Terminal Services, Citrix Metaframe 1.8/XP, Cisco Routers & PIX Firewall, Cisco VPN, Microsoft SQL 7.0/2000, Cisco VOIP, Symantec Antivirus Corporate Edition, VERITAS Backup Exec 9/10, Microsoft Office 2003/2000, Intuit Track-It, Rightfax, Nextgen EMR/EPM, Impact MD.
• Maintain backup and antivirus systems.
• Purchase, maintain and issue inventory for IT.

Confidential, Fishkill, NY

Network Administrator

Responsibilities:

• Build and deploy server systems.
• Test and implement new technologies including upgrading systems to Windows 2003, Sonicwall Firewall system and WSUS.
• Configure and maintain server operations on a nightly basis. Perform hardware and software upgrades as needed.

Confidential, Middletown, NY

Sr. Systems Administrator

Responsibilities:

• Team leader of Corporate IT Technical Department.
• Responsible for the operations of Corporate and Branch IT Staff.
• Maintain backup and antivirus systems.
• Maintain server and network operations.
• Travel to branch offices to supervise upgrades and integrate new acquisitions.