OBJECTIVE:

• Seeking a challenging and innovative position in a heterogeneous Unix/Linux System & SAN environment in which I will be responsible for the Installation, Configuration, Maintenance and Administration of System’s Users and to achieve meaningful employment with a company as a System Administrator, which will allow me to address and solve your company’s technical needs, by applying my experience within the areas of system administration and ability to complete deadline - driven projects.

SUMMARY:

• Over 4 years of IT Industry experience in Red hat Linux System Administration and Global Incident Mangement role,good team player,energetic,willing to learn,good knowledge about O.S concepts and a clear-cut solution for the problem through technical analysis and problem resolution skills and support various applications.Expertise in System,Backup and Restore,Storage Administration,Unix/Linux-based O.S and Virtual Environment,Data Center Migration,Staging or Development and Production Support,Basics in MySQL Administration,Java,Apache(Tomcat) Applications.
• Experienced in Networking and Protocols such as TCP/IP and NFS, Apache installation, configuration of
• RAID 0/1/5 volume management using Veritas Volume Management.Experienced in vitualization technology,good knowledge on configuration and maintenance of system and application software,DNS,NFS,DHCP and FTP.
• Effective combination of systems administration, high technical inclination and communication skills. Ability to work in a team environment(both small and large), emphasizing team goals over personal goals.
• Self motivated,drive with the ability to absorb technical information/knowledge quickly and exhibit a positive and professional attitude.
• Strong Experience in Os patching/updating of servers and performing changes on scheduled window. Experience in Configuration and Installation of Printer on Unix/Linux based O.S.
• Familiar with softwares like NoMachine,WinScp,Putty,Secure CRT, HP Service Manager software,Service Now to handle tickets and Network Devices like Juniper,Cisco etc.
• Ability to manage contigency plans execution request,manage all facilitation requirements of running different Severity Incident Bridge.
• Familiar with Exchange 2003/2010, Active Directory 2008,2012.

TECHNICAL SKILLS:

PLATFORMS: Linux (RHEL) Enterprise, UBUNTU, Cento 6 and 7, Linux 2.6, Window NT/2000/2003,2010,2012 server.

VIRTUAL: VMWare ESXi,vSphere 4.0,vSphere 5.0,vSphere 6.0,vCenter SRM

MONITORING: Nagios,Splunk,Control M,Sites Scope.

AUTOMATION: Puppet,Chef

PROTOCOLS: dhcp, dns, http, ftp

PROFESSIONAL EXPERIENCE:

Confidential

System and Application Engineer(Linux/Windows Team)

Responsibilities:

• Network and Server monitoring using Sitescope.SCOM,Service Manager,SCCM.
• Patching of both Linux servers and Windows servers.
• Performing standard changes and provide escalation support for complex technical issues.
• Provide recommendations to Tier 3,Service Delivery team,manage on process.
• Creating change process documentation and perfoming migration.
• Able to communicate with clinets providing management with reports.
• Work with client alerts and associated trouble tickets to meet all contractual SLA.
• Doing Validations,performing test calls,familiar with Nice,Citrix applications,do basic scripting using powershell(Windows) and also bash(Linux).
• Act as primary technical in critical event management situations including providing support on technical and customer bridges.

Confidential

Manager/Linux System Administrator(Contractor)

Responsibilities:

• Facilitate executive bridge calls under the guidance of the supervisor,updating the incident records with appropriate notes and engaging appropriate resources on the call per define practice and protocol.
• Solving basic Linux task like creating user accounts,running cron jobs and using grep,copy commands etc(RHEL 5/6)
• Updating critical incident dashboard tool and monitoring activities on servers,using Splunk,Sites Scope,Control M etc,keeping tracking of events that are happening within applications.
• Paging other teams using MIR3,calling vendors as resquested by supervisor and handling phone calls with clients.
• Receiving information from Application Service Providers( Confidential, TSYS,Wipro,RSA) and work to assess what action needed to be taken.
• Managing approvals to implement urgent changes,and contigency plan execution request.
• Doing morning validations,monitoring the queue(HPSM) and the mailbox,provide Service Center updates as required.
• Managing approvals to escalate incidents to High Severity status(3+) and maintaining contact system of record for accuracy.
• Network and Server monitoring using Sitescope.
• Using tools like Remedy for Incident and Configuration management.
• Able to communicate with clinets providing management with reports.

Confidential

Linux System Administrator

Responsibilities:

• Experienced in Software and Patches installation for Linux using Yum package manager.
• Patched management and performed changes on scheduled window.
• Configured and Installed printers on Linux-based OperatingSystems.
• Scheduled to work On Calls(PagerDuty) resolved incidents on services like AMS Luminis,AMS Unix and helped team members as and required.
• Monitored file system usages,cpu memory and disk utilization using top,vmstat and taking proactive steps by housekeeping file systems as necessary.
• Worked on Linux logical volume,created volume group,logical volumes,filesystems and fixed any issues.
• Logged into remote systems,executed commands and transferred files between systems using scp services and used Vmware for vitualization(Vsphere 6.0)and patching.
• Created partitions,monitored var,log files to check the health status of cluster nodes.
• Worked with Firewalls,VPN,TCP/IP, and utilize tcp wrappers for traffic monitoring and used a proactive search for filtering spammers.
• Experienced with Linux family (Red Hat Enterprise Server, Cent OS 5 and 6, Vmware.v Sphere6.0).
• Familiar with tools like Secure CRT to provide secure remote access,file transfer,patching and data tunneling.
• Regular team meetings,shift management,team activities,one on one discussions,team concerns and made documentation on new projects,updated the company’s wiki occasionally on solving certain linux task.
• Was responsible for operating systems backup configuration, system maintenance and support, and general data center support. 24x7 on call rotation.
• Worked with new technology and Applications(Java,Apache Tomcat).
• Handled task like building Active Directory on Linux server.

Confidential

Linux System Administrator

Responsibilities:

• Set up and administer user and groups accounts, setting permissions Web servers, file servers, firewalls, and directory services with ability to diagnose basic Apache Issues.
• Built and installed multiple Linux machines.(Centos 6 and 7)
• Managed the linux infrastructure using Puppet,Chef and Vmware for vitualization.
• System and Application troubleshooting,administering and tuning java based applications.
• Provided management of system process in areas like boot process, startup and system shutdown.
• Installed,configured,maintained and administered Linux / UNIX operating systems and components.
• Disk management, and implementation of RAID levels using parted and mdadm
• Planned and executed packages and updates installations necessary for optimal system performance.
• Diagnosed and resolved problems associated with DNS, DHCP, VPN, NFS, and Apache.
• Used bash and some Perl scripting for automated processes in managing disk space, deleting old logs, and scripts for cron jobs.
• Hands-on experienced supporting Redhat6,Cent0S 6,7 in larger environment (more than 200 plus servers,70% virtual,30% physical)
• Provided assistance with software and hardware issues, in addition to troubleshot application errors and network connection problems with WAN and LAN.
• Set up Cron jobs for automated processes.
• Installed,configured and maintained Java Application Server administration(Tomcat).
• Kernel update patching and tuning,monitored event logs,transaction logs and provided support for internal customers.
• Worked with Databases(basic SQL querying),used Putty to work on some Windows servers.
• Used Nagios for monitoring and Secure Socket Layer(SSL) for secure access.Also formatted firewalls,network switching and routing settings for extra client security.Configured Authority to sign requests for SSL and configured secure talk for ldaps,https and smtps.
• Assisted with the monitoring and provisioning of storage in the SAN environment .
• On-call Storage resource, responsible for troubleshot storage related issues and performed corrective actions.

Confidential

Linux System Administrator

Responsibilities:

• Worked as a Junior Linux administrator consultant in assisting private businesses with configuring mail, DNS, and web servers on windows and linux platforms. Troubleshot DNS and network issues by using network tools and monitoring graphs: telnet, ping, dig, netstat, etc.
• Installed, configured, secured, and patched servers for clients using the latest linux platform versions of: Redhat, Centos 5,6, Fedora, and Ubuntu.
• Installed web servers using Apache.
• Worked side by side with QA, BA, Account Managers, kept track of events that happened within applications.
• Configured ldap set up for verification of a mail server. Used postfix and openSMTPD mail transfer agents.
• Installed and configured virtualization for both windows and linux platforms using Vmware, and KVM respectively.
• Installed and setup of volume management and RAID hardware/software for data backup and storage,used logical volume management (LVM) on linux platforms
• Responded to security alerts with risk evaluation and monitoring /report on unauthorized access attempts.
• Monitored security logs to determine security problems.
• Managed the linux infrastructure using Puppet and Chef.
• Installed code releases to some environments,installed patches.

Confidential

Linux System Administrator(contract)

Responsibilities:

• Implemented advance disk configuration such RAID 5 using Linux Software RAID program
• Monitored web servers using nagios monitoring tool.
• Implementation of package management, FHS systems and LVM management.
• Administered local and remotely servers on daily basis providing weekly status reports to management
• Supported data management through on-site & off-site storage and retrieval service.
• Troubleshot and resolved software and hardware problems, interface with vendor technical support to resolve problems and worked with other technical staff on supporting their needs.
• Optimized system performance by tracking daily system utilization, to determine if problems are imminent.
• Monitored and provideed daily reports on system performance to pinpoint performance bottlenecks and on an as needed basis, select various system options and parameters.
• Built, installed, configured Red Hat Linux servers(rhel5) in a data center environment.