OBJECTIVE:

• Looking for a unique opportunity that allows me to fully utilize my 10+ years of professional experience as an Information Technology Network and System Engineer as well as allows for the potential to flourish in an environment that will utilize my exemplary ability to analyze information, identify mission - critical issues and develop solutions that will best suit the needs of the company, which, furthermore, ultimately allows me to showcase my leadership and team building acumen fostering a cohesive environment of total dedication and commitment of accomplishing company goals.

TECHNICAL SKILLS:

APPLICATIONS: McAfee Antivirus, Microsoft Active Directory 2003, Microsoft Exchange Server 2008, Microsoft Office Suite 2008, Microsoft Windows Professional 2000/2003, Microsoft Server 2008, Microsoft Windows 2008, Mozilla Firefox, Netscape Navigator, Norton Antivirus 360, Remedy (SRS), Internet Explorer 8.0, Oracle Network Monitoring Software: (SOLARWINDS) & Global Enterprise Management (GEMS), Lotus Notes, System Vulnerability Software: Retina Scan & Imaging Software: Gold Disk, Sametime, Enterprise Service Management Tool (ESMT), Confidential Network Monitoring Software: Cisco Works & BBNA tools, JAVA Runtime Environment, Internet Explorer 8.0, Domain Naming Service (DNS), Windows Internet Name Service (WINS), Public Key Infrastructure (PKI), Microsoft Windows 7, Enterprise Field Management System (EFMS), Dense Wavelength Division Multiplexing (DWDM), Integrated Digital Network Exchange (IDNX), Synchronous Optical Networking (SONET), PUTTY, McAfee Antivirus, UNIX HP Openview

OPERATING SYSTEMS: Microsoft Windows 2005/2008, Windows XP Pro 2003, Windows 7, UNIX, LINUX, CISCO, Apple (OS X)

HARDWARE: CISCO 3800/3700/6950 : Switches/Routers/Hubs, Multiprotocol Label Switches (MPLS), Cryptology Network Encryptors: KG-175, KIV-7, KIV-7M, JUNIPER router/switch technology, CAT5/6 Fiber Optic Cable Installation & Routing, Desktop/Laptop Provisioning, Dell Bladecenters/SAN (SUN) Servers, COMTEC Satellite Modem Technology

LANGUAGES / PROTOCOLS: Java, Oracle, HTML, XML, OSPF, EIGRP, RIP, BGP, IPv6

PROFESSIONAL EXPERIENCE:

Confidential, Chantilly, VA

Systems Analyst

Responsibilities:

• Served as part of an implementation team effort for CGI Federal Momentum to client workforceto thousands of field agents stationed both CONUS and OCONUS
• Assisted users completing complex financial documentsnecessary for their dissemination with the assistance of Windows 7, Internet Explorer and Mozilla Firefox
• Conducted analysis on previously reported cases escalated to other support teams ensuring rapid response and resolutions occur in a timely manner using ITB Service Manager, Avaya VoIP phone systems and Outlook 2010

Confidential, Culpeper, VA

Network Operations Center Engineer

Responsibilities:

• Provided TIER 1 / TIER 2 customer and technical support to countless diverse and complex network anomalies reported by Confidential Packet Ciscoworks monitoring system of a global network of CISCO routers, switches, multi-protocol layered switches (mpls) as well as managed daily synchronization of KIV-7, KIV-7M and KG-175 cryptographic systems
• Monitored other vital networks including: operation of Global Enterprise Management System (GEMS): JAVA-based software of global TACLANES, FASTNET (REMEDY): using TELNET, verified EIGRP status of JUNIPER routers & switches essential for connectivity to distant-end satellite links of remote users; also reported signal-noise ratios (Eb/No) of carrier COMTEC satellite modems and recorded satellite frequency deviations of various (global) field sites
• Exemplified expert knowledge and ability to multitask in a highly-intense environment including: corroborating over the phone with field engineers discussing vital network issues, performing site maintenance checks, updating work logs as well as ensuring that all REMEDY and Enterprise Service Management Tool (ESMT) SLA deadlines are met expediently
• Administered several CISCO routing protocols including: Enhanced Integrated Group Routing Protocol (EIGRP), Open Shortest Path First (OSPF) and authentication protocol - Terminal Access Controller Access-Control System (TACACS) as well as network validation tools: PUTTY, TELNET and SSH all exclusively used for network accessibility and troubleshooting purposes along with demonstrated knowledge of IPv6 used to locate and identify computers on networks experiencing breakdowns in connectivity

Confidential, Reston, VA

Database Administrator/Logistics Specialist

Responsibilities:

• Developed and managed operational databases using Office 2010 software on Windows 7 and Windows XP Professional Operating systems designed to assist in location of well over 100s of field agents throughout the world; guaranteeing their safety was maintained while performing mission-oriented tasks
• Validated proper security policies and standards of government property were sustained by performing necessary up-to-date virus scanning of equipment using McAfee software Operating Systems to include: baseline software with the aid of COTS/GOTS
• Upgrading O/S application and procurement of highly classified systems produced a cost-effective savings of over 20 million dollars of customer’s annual budget

Confidential, McLean, VA

Systems Engineer

Responsibilities:

• Performed daily routine backups of Windows, UNIX and LINUX servers along with maintenance and monitoring of error and performance logs of these servers of a large enterprise network
• Involved in repairing and rerouting EMS (Electronic Messages) cable spills sent by important clients were being redirected through proper channels - ensuring their livelihood while performing duties in hazardous locations
• Supported customers in resolution of message traffic anomalies while remaining current with standard operating procedures along with providing backups to Windows servers

Confidential, McLean, VA

Senior Systems Administrator

Responsibilities:

• Conducted the close support of over thousands of personnel along with applying COTS/GOTS to include: Active Directory, AADS requests, Remedy 6.0 ticketing systems along with answering phone requests of customers needing access to new software applications and work-related databases
• Provisioned over 500 user access groups with minimal downtime and errorless capacity during vital mission-critical periods resulting in increased productivity rate by over 35 percent
• Certified in INFOSEC course for necessary handling, dissemination, and management of highly classified information and systems

Confidential, Reston, VA

Wintel Systems Engineer

Responsibilities:

• Performed vulnerability and virus test software using Retina Scan and Gold Disk along with other troubleshooting and daily maintenance to include: monitoring and patching of ESX, CITRIX and Solaris servers thru use of PUTTY within network infrastructure
• Instrumentally led a team of engineers in the generation of enhanced system performance of an entire server network of a top government agency with the installation of Windows Service Pack 2
• Monitored and maintained daily network infrastructure equipment ensuring the safety of thousands of members of the armed forces and field technicians around the world with the assistance of Google Earth, Oracle server network monitorization software tool: SOLARWINDS

Confidential, Hanover, MD

Systems/Network Engineer

Responsibilities:

• Upgraded customer legacy systems to Windows NT 2003 platform with Active Directory implementation of multiple CONUS and OCONUS field sites to include: addition and updating DNS, WINS, TCP/IP and DHCP network information of Wintel systems
• Designed, troubleshot and tuned Active Directory implementations including role of Group Policy Objects (GPOs) containers and Organizational Units (OUs)
• Managed and configured (using LINUX Red Hat 4.4 O/S): Dell 1950/2950 bladecenters, Microsoft exchange and anti-virus serves, CISCO 3700/3800-series routers and switches constructed within Storage Area Networks (SANs) for deployment to many CONUS/OCONUS field sites

Confidential, McLean, VA

Network Operation Engineer

Responsibilities:

• Managed LAN/WAN routers and switches statuses of several 100s of field sites with the assistance of HP Openview, PROFORMA and Enterprise Field Management System (EFMS)
• Analyzed and evaluated alarm statuses and fiber optic transmission mediums of SONET Optical Carrier Networks to include: OC-12s, OC-24s, OC-48s were fully functional along with the management of other carrier networks proper channel spacing using DWDM technology
• Assessed and responded to the daily alarm code statuses of intricate communication encryption devices to include: KG-84s, KG-94s, TACLANEs, KIV-7s

Confidential, Bowie, MD

Systems Security Engineer

Responsibilities:

• Spearheaded the acquisition, testing, deployment and implementation of GIG-E transformational program valued at $16M; performed operating system builds on UNIX and Win 2K Pro Windows servers and workstations, installed and configured ATM/NIC/Video cards
• Conducted technical and Public Key Infrastructure (PKI) policy analysis; established PKI guidelines and operational requirements for issuing 327 s to users to meet Defense In Depth initiatives using the following applications: Windows 2000, Internet Explorer 5.5
• Established technical support guidelines; conducted periodic program reviews of ICARUS project tasks; maintained ICARUS systems for 5,000 users while supervising/evaluating 10 members