IT Director Resume East Lansing, MI - Hire IT People

SUMMARY:

Proven technical & functional supervisor in a career spanning 21+ years. Technically sophisticated and business savvy management professional with an expansive career reflecting strong leadership qualifications coupled with “hands - on” IT desktop, server, storage, network, and smartphone expertise.
Focus on bottom-line results while implementing advanced technology and business solutions to meet stakeholder’s expectations. Keep it simple; make people (staff, customers, stakeholders, etc.) happy and give excellent service.

TECHNICAL SKILLS:

Technologies / Software: Active Directory, DHCP, DNS, SMTP, WINS, SNMP, IPsec, SSL, SSH, IIS, IP, HTML, VPN, NAS, Windows, VMWare, SCCM, Backup DPM, Exchange, Apple OS, iOS, Blackberry, Google Android smartphones, DOS, Redhat Linux, Cisco ASA & Check Point firewall, Cisco & Juniper switches and routers, wireless access points, database management, Microsoft Office, Intermapper, Citrix, ImageNow, WebNow, Forefront virus protection, Asset management, Disk encryption, Adobe suites, Bomgar & Timbuktu, email, many protocols, Konica copiers, HP printers, and more.

PROFESSIONAL EXPERIENCE:

Confidential, East Lansing, MI

IT Director

Responsibilities:

Saved $40K/yr. in first 3 months of hire by leveraging other department infrastructure (storage, colocation, backup, virtual servers). Select few invited by CIO to participate in MOR Associates Leaders Program.
Removed silos between IT units and fostered interdepartmental communication under my leadership.
Partner with stakeholders to identify, define, and prioritize business opportunities with IT.
Member of IT council (Governance) recommending strategic plans to MSU upper management.
Responsible for the strategic and tactical IT planning, scheduling, procedural, and policy changes.
Works independently, requiring limited direction from upper management.
Meet and exceed customer expectations by giving quick and exceptional can do support.
Provide direction, leadership, mentorship, and management to team.
Network with peers both internal/external and build relationships to accomplish tasks.
Takes ownership of projects to completion, on time, and on budget. Worked on many projects.
Skilled in time, priority, and task management; and ability to manage competing priorities.
In the process of centralizing servers, implementing ITIL, evaluating CMS, & creating cohesive website design for all units.
Check email nightly/weekend to resolve pressing matters and respond to executives.
Select and manage vendors / contractors to ensure new systems are acquired, configured, deployed, and operational.
Broad understanding and experience in server, database, storage, networks, desktop, and customer support processes.

Confidential, Ann Arbor, MI

IT Manager

Responsibilities:

Delegate work to other staff members using BMC Software Footprints & Remedy ITSM, ITIL process. Assist staff as needed. Member of a team involved in hiring new employees.
Resolve customer complaints with staff.
Setting goals and objectives for individuals and team. Project management - Leading groups in multi area projects.
Self-motivated individual with excellent interpersonal, communication, and influencing skills.
Ability to interact with Customers and internal management at all levels. We support a building of executives at the highest level.
Excellent customer focus, attitude, and interpersonal skills.
Lead network administrator and architect designer, Lead Security liaison, and Lead Windows specialist.
Lead Manager of switches, Cisco ASA / PIX Firewall, and Check Point Firewall administration.

Confidential, Novi, MI

Real Estate Investor & Property Manager

Responsibilities:

General Contractor - Interview prospective companies and skilled laborer.
Define the projects, create budget, and manage expense.
Manage projects to completion and on budget.
Landlord duties: find new tenants, credit check, advertise, check s, evictions, rent role, and maintain budget spreadsheet.

Confidential

Director

Responsibilities:

Managed strategic direction of all aspects of Information Technology that included website management, vendor management, content, and project management.

We provide IT Staff Augmentation Services!

It Director Resume

East Lansing, MI

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship