Summary

• MQ and Message broker expert with 7 years of experience in the IT industry working with top-tier consulting companies.
• Experienced in all aspects of the development life cycle, including bottom-up estimates, analysis, design, development, testing, release management, bug fixing and production support
• 7 years of experience in the Finance, Telecom and Healthcare domains, with strong understanding of Technical and Business needs
• 7 years of design and administrative experience with IBM Websphere MQ and IBM Websphere Message Broker on Windows 2000/2003/XP, Unix(Solaris, AIX), Mainframes and LINUX(RHEL) platforms
• Extensive experience working with v5.3, v6 and v7 major versions of Websphere MQ including interim fixpacks
• Highly skilled in Installation and Configuration of Websphere MQ and Websphere Message Broker on Windows, Linux, AIX and Solaris
• Experience working on Multi-instance queue managers, setting up High Availability,Disaster Recovery and Work Load Management for Websphere MQ
• Expert in setting up, maintaining and troubleshooting MQ clusters
• Extensive Hands-on experience in UNIX shell scripting, Debugging Message flows, MQ Scripts, MQ Series Integrator Control Center, Message broker Toolkit and Configuration Manager Proxy
• Extensive hands-on setting up security for MQ through SSL, Object Authority Manager(OAM), Security exits and RACF profiles
• Extensive Hands-on setting up JMS queues and Listeners on WebSphere Application Server
• Extensive hands-on setting up security for Message broker through Access Control List (ACL) entries
• Vast experience working on IBM supplied Support Pacs: MQMon, RFHUtil, Q program, Saveqmgr, JMS API Exerciser, SSL Wizard, Explorer Plug-ins and SSL Configuration Checker
• High expertise in command line administration of IBM Websphere MQ and Message broker.
• Extensive hands-on setting up Broker domain, deploying message flows and message sets, debugging flows and administering Message Broker objects
• Extensive Hands-on on setting up JMS queues, Listeners, Installing and configuring applications, Troubleshooting applicationserrors on WebSphere Application Server
• Proficient in configuration management tools Subversion and WinCVS
• Experience working with Change Management tool Infoman and Problem management tool Managenow
• Good knowledge on coreJava, Websphere Application Server, ITM (IBM Tivoli Monitoring) and Apache ServiceMix
• Experience working as Level2 and Level3 support analyst
• Experience working as Module Lead, Technical Lead and Team Lead
• Experience writing Technical specifications document, Interface Design Document(IDD), Technical Runbooks and Project Plans
• Extensive experience in administration and maintenance of Websphere Messaging applications
• Experience in supporting critical applications providing 24x7 support
• Experience as a Trainer for Websphere MQ and Message broker administration
• Excellent debugging and trouble-shooting skills
• Excellent interpersonal and communication skills
• A Quick learner, Self-starter, highly motivated individual possessing strong analytical power, Problem-solving abilities

Education

Bachelors Degree in Mechanical Engineering
Birla Institute of Technology and Sciences

Skill Set

Middleware technologies: IBMWebsphereMQ, MQ Series Integrator, Message Broker
Programming Languages: Java, C, C++, Visual Basic, Shell scripting
Tools/IDE: Eclipse, Subversion, CVS, RFHUtil, MQPutApp2, MQJExplorer, PQEDIT, MQMonn, qload, Q utility, MS03 (saveqmgr)
Relational Databases: IBM DB2
Operating System:Windows2000, NT and XP, AIX, zOS

Certifications

IBM Certified System Administrator WebSphere MQ V6
IBM CertifiedWebSphere MQ V6 Solution Designer
IBM Certified System Administrator Message Broker V6
Certified in Information Technology Infrastructure Library

Professional Experience

Employer: Confidential
Client:Confidential
Role: WMB Admin
Duration: July 2011 to Present

Environment: IBMWebSphere Messaging and Queuing V7, Message Broker V6.1, WebSphere Transformation Extender, AIX, Mainframe, DB2.

Roles and Responsibilities

Environmental audit with respect to message broker
Suggest and Implement best practices for message broker and MQ
Multi-Instance Queue Manager Implementation
Train the team on WMB administration
Work on critical Message broker issues in the environment
Ensure proper monitoring, logging and health of the Message Broker environment
Moving MQ servers from physical environment to virtual environment
Work on Message Broker deploys and other changes

Employer: Confidential
Client: Confidential
Role: Systems Integration Administrator
Duration: Feb 2011 to June 2011

Environment: IBMWebSphere Messaging and Queuing V7, Message Broker V6.1, WebSphere Transformation Extender, WAS v6.1 (WebSphere Application Server), AIX, Mainframe, DB2.

The ESB provides a layer of abstraction to enable common interfaces to back end systems with a high degree of variance between geographies. The loosely coupled integration provided by the ESB allows QVC to change back end systems without high levels of custom coding to integrate new systems with WebSphere Commerce. The ESB is responsible for the message transformation and routing for the three countries (US, UK, DE) plus global enterprise services.

Roles and Responsibilities

Designing Distributed Queuing architectures
Suggest WMB best practices
MQ and Message Broker administration
WAS support w.r.t JMS queues, Listeners, App Servers and SystemOut.log
Working with IBM on PMRs or for any custom fixes needed for the messaging environment
Provide expert technical advice, streamline and provide schedule and deadlines for tasks and value additions

Employer: Confidential
Client: Confidential, United States
Role: MQ and Message Broker Admin
Duration: Sep 2010 to Jan 2011

Environment: IBMWebSphere Messaging and Queuing V7, Message Broker V6.1, AIX, Mainframe, DB2.

With the introduction of HIPAA 5010 version messages, Plans and the Association using Blue Exchange, Wellpoint needs an efficient method of handling 4010A1 and 5010 messages simultaneously during the concurrent processing period. The connectivity between the existing front end and backend applications involved needs to be thoroughly studied, the new designs prepared, reviewed, implemented, tested and pushed into production.

Roles and Responsibilities

Subject Matter Expert for a team of thirteen
Upgrade MQ and/or Install Fix packs periodically or on need basis
Review the MQ designs prepared by the team
Chair weekly calls with client for status updates, discussions on value additions and improvements in the team
Work with the Project Manager for preparing documents like Business Continuity Plans, Risk Management and Technical runbooks

Employer: Confidential
Client: Confidential
Role: Technical Lead
Duration: Aug 2009 to Aug 2010

Environment: IBMWebSphere Messaging and Queuing, Java, Windows 2000, AIX, Mainframe, DB2, IMS.

MQ team is responsible for undertaking the implementation of MQ solutions on RRD's MQ infrastructure. Along with the full-time role of assisting RRD in designing and deploying solutions on RRD\'s MQ infrastructure (development as well as production servers), the team also provides MQ-related value-added services, thereby contributing towards RRD\'s overall success.

Roles and Responsibilities

Technically lead and manage business critical projects
Designing Distributed Queuing architectures
Install and configure IBM Tivoli Monitoring (components: Monitoring Server, Portal Server, Warehouse proxy, Summarization and Pruning agent and the portal clients) on Linux, Windows
Set Monitoring alerts for MQ, Message Broker and DB2
Working with IBM on PMRs or for any custom fixes needed for the messaging environment
Manage 24*7 team in availability, billing and escalations
Prepare various weekly and monthly metrics on Problem Management, Change Management, Availability, Billing, Quality reviews and so on.
Keep up to date on developments in Websphere MQ Series and Message Broker technologies
Lead Value Additions and automation tasks

Project: SSM

Employer: Confidential
Client: Confidential, USA
Role: System Analyst
Duration: July 2008 to July 2009

Environment: IBMWebSphere Messaging and Queuing, IBMWebSphere MQ Series Integration, IBMWebSphere Message Broker V6, Java, Windows 2000, AIX, Mainframe, DB2, IMS.

Confidential, is a global travel, financial and network services provider. It has been moving to a Hub and Spoke architecture, with a view to transform its business services into reusable components, thereby reducing new development effort and also reducing the number of network connections required to interconnect disparate applications. The Hub works to intelligently transform route and connects myriad systems without having to develop separate interconnects.

Roles and Responsibilities

Be available for the team for any technical issues that cannot be resolved at their level
MQ administration on Mainframes(looking into MSTR,CHIN logs, ISPF control panel, Queue-sharing group, Bufferpools, Storage classes, JCLs etc)
Designing Interface Design Document of the setup of the servers and the configuration of WebSphere MQ
Provide support for custom objects like security exits, ini files etc that are used with MQ
Prepare weekly metrics on Infrastructure Availability, Problem Management and Change Management metrics.
Host bridges for faster service resolution in case of Severity 1 business critical problem
Responsible for constantly providing innovative ideas for improving Infrastructure availability

Project: SSM

Employer: Confidential
Client: Confidential, USA
Role: Support Analyst and Onsite Coordinator
Duration: May 2007 to June 2008

Environment: IBMWebSphere Messaging and Queuing, IBMWebSphere MQ Series Integration, IBMWebSphere Message Broker V6, Java, Windows 2000, AIX, Mainframe, DB2, IMS.

Roles and Responsibilities

Responsible for ensuring that the American Express Messaging Infrastructure is up and running (high availability) by monitoring scheduled script alerts and production logs
Deploy Message flows and troubleshoot if any errors
Start trace message flows, dump and format trace files
Troubleshoot connectivity issues between various front end and backend applications
Set up Listeners, Channel Initiators, Processes, Clusters and namelists as per requirements
Was responsible for taking immediate action as per problem management process
Coordinated and driven many conference calls involving all the responsible teams to fix high severity (Severity 1) issues.
Worked as a Lead and managed the team to ensure 24x7 support
Involved in fixing production bugs and ensuring that Service Level Agreement (SLA) is not breached
Prepared the test documents and business justification for a production rollout
Prepared power point presentation with new initiatives like reengineering ideas and presented it to the client.

Project: Global Business Integration Services

Employer: Confidential
Client: Confidential, USA
Role: Systems Engineer
Duration: Feb 2006 to Apr 2007

Confidential, Sales Representatives (FSF) uses the on-line Merchant Affiliation System (MAS). External Sales Agents (ESA's) fax or courier contact sheets into Amex Canada Inc. where the data is manually keyed into MAS. The Want-To-Honour (WTH) channel receives calls directly from merchants wishing to accept the Amex card. In this case, a WTH telephone representative manually keys the set-up information into MAS. A need existed to improve set-up cycle time between the merchant and American Express. A loss of $1.7 million in revenue can be attributed to cycle type delays. 30% of applications are rejected in MAS or SEIMS. The project in addition to improving cycle time, set-up a systematic process for all acquisition channels to ensure parity. This project helped ESG Canada to move towards "instant activation". This process will improve cycle time, reduce set up rejects, improve the quality of the set up, reduce suppression, improve activation rates, improve sales efficiency, productivity, satisfaction, eliminate MAS and enhance the overall customer experience.

Environment: IBMWebSphere Messaging and Queuing, IBMWebSphere MQ Series Integration, IBMWebSphere Message Broker V6, Java, Windows 2000, AIX, Mainframe, DB2, IMS.

Roles and Responsibilities

Involved in Gathering and analyzing requirements, preparing an analysis and design document called "Business Analysis and System Design Requirement (BASDR)" that includes Visio and Message Flow diagrams.
Involved in requirement gathering with American Express Business and Technologies team
Actively involved in the calls with the American Express Sales and Business Teams
Extensively used Microsoft Visio for designing messaging solution for applications
Involved in the migration of code from Development region to Test, Test to QA and QA to Prod
Extensively worked on coding front end using ESQL, Websphere MQ Series Integrator and Message Broker V6
Extensively worked on deploying the code in different environments (Dev, Test, QA) and managing code through Configuration Management tool Subversion.
Involved in developing AIX shell scripts which are scheduled to run through crontab and help in Infrastructure Monitoring.
System test the code with front end and back end applications.
Coordinated with the offshore team so that project is successfully implemented
Involved in fixing production bugs once the application was launched

Project: Resource management system

Employer: Confidential
Client: Confidential
Role: Assistant Systems Engineer
Duration: Nov 2005 to Jan 2006

Each team member used to enter his/her availability forecast in a Microsoft Excel sheet and this spreadsheet was shared across the team. The project aimed at automating the Resource Management at Tata Consultancy Services. We used J2EE technologies Java, JSP, Servlets, JDBC and Oracle to make an online resource management system. This online tool is used by multiple team members at the same time, is very user-friendly and has special views created for Project Managers and Team Members.

Environment: Java, HTML, JSP, JavaScript, Servlets, JDBC, Oracle 8i, SQL, Windows 2000

Roles and Responsibilities

Involved in writing program specifications, build phase and unit test plans
Worked in integration and deployment in Websphere application server
Reviewed the code in Java, HTML, JSP and SQL Queries done by peer developers
Involved in Unit testing and Integration Testing
Involved in Off-shore Support & Maintenance

From Aug 2005 to Oct 2005

Initial Learning Programme, Aug 2005 To Sep 2005 : Software Development process
Requirements Engineering
Systems Design Overview
Reviews, Walkthroughs, Inspections
Testing & Debugging
QMS/ISO
Operating System Concepts & Applications using UNIX
JAVA
RDBMS
UML.

Mainframes, Oct 2005: COBOL,JCL, DB2,CICS and IMS

INTERNSHIP

Confidential, Hyderabad Jan 2005 - Jun 2005

Environment: SeeBeyond, Java, HTML, JSP, Windows 2000

Roles and Responsibilities

Involved in the calls with the client during all phases of SDLC
Mapping and Transformation using SeeBeyond tool
Coding the transformation in Java
Involved in Unit testing and Integration Testing