Administrative Assistant Resume
Burnsville, MN
Employment History and Professional Experience
2009 – Now
Administrative Assistant - Confidential,and Chalet Golf - Burnsville, MN
(part-time, temporary, or seasonal positions)
Assisted with new construction/demolition waste transfer station startup; helped put together an operations manual, customer database and pricing sheet; created a billing system and ledger using Excel, an efficient filing system and designed business cards/letterhead. Current duties: Input customer ticket information, send statements and record payments; prepare quarterly report for compliance with the County and research market information; maintain employee scheduling calendar and gather hours for payroll, type correspondence, order supplies, and handle accounting calls. Weigh trucks in and out, determine price for public construction/remodeling loads, file and answer phones. For Chalet Golf: Schedule summer staff hours, train new employees, sell baskets of golf balls, mow and water greens.
Special Needs Paraprofessional Sub - Richfield School District - Richfield, MN
Assist teachers with special needs children in need of one-on-one attention.
Temp – Manpower - Bloomington, MN
1999 – 2008
Legal Secretary - Insurance Defense
Confidential, - Fargo, ND
1998 – 1998
Legal Assistant - Environmental Law
Des Moines, IA
Performed secretarial and administrative tasks for a senior partner and one or more associates practicing primarily in the areas of insurance defense, civil litigation, medical malpractice and environmental law. Was responsible for opening new files, calendaring, maintaining a very efficient filing system, and completing transcription projects ahead of schedule. Drafted letters and routine pleadings, discovery responses and subpoenas. Gathered and organized medical records for multiple cases. Scheduled mediations, arbitrations, independent medical examinations, meetings with clients and witnesses, while accurately allocating expenses and fees. Booked travel and hotel accommodations, kept close track of CLE requirements and reporting for both Minnesota and North Dakota and used a variety of timekeeping/e-billing programs with diverse rules and guidelines. Shared in rotating receptionist duties.
1994 – 1998
Computer Tech/Legal - Confidential,Ankeny, IA
(part-time positions)
Helped set up thirty-five new computers at a major law firm, loaded software, converted files, created automated forms, simple macro programs and taught legal assistants how to use them.
Training Coordinator - Confidential,Ankeny, IA
Set up and supervised automated training programs for clients.
Medical Transcriptionist - Confidential,Ankeny, IA
(continued)
Day Care Provider/Home Typist (part-time) - Confidential,IA
Ran a successful before and after school home day care business. Gathered information and processed professional newsletters for local churches, created personalized photo-collage graduation announcements, special letterheads and flyers.
1979 – 1994
(listed newest to oldest within corporation)
Executive Administrative Assistant - Confidential,, N.A. n/k/a Wells Fargo Bank, N.A.
Senior Administrative Assistant - Client Executive Department - Norwest Bank, N.A.
Secretary-Receptionist - Executive Division - Norwest Bank, N.A.
Receptionist - Card Services - Iowa-Des Moines National Bank, N.A. - Des Moines, IA
Managed multiple calendars, itineraries, agendas, multi-party conference calls, catered in-house/off-site meetings and board meetings; arranged group travel and hotel accommodations for state-wide Norwest bank executives with related expense appropriations; organized and helped plan legislative receptions and holiday banquets, complete with entertainment; implemented and handled staff incentive programs, took photos and illustrated for employee newsletter; assisted in preparation of confidential matters such as press releases and personnel change announcements; gathered data and prepared spreadsheets, expense reports, charts for presentations, memos and correspondence; ordered supplies, letterheads, business cards and maintained office equipment; acted as a liaison between management and staff to ensure good, positive communication. Managed company sky box reservations, conference rooms and bank cars. Screened calls and mail to determine the best route of customer service, greeted customers courteously and with respect to present a good first impression.
Skills
Excellent transcriptionist - 95+ wpm, very good legal and medical terminology, aptitude for and love of learning new technology, knack for organizing and manipulating data (coding), helpful demeanor and professional appearance.
- MS Word
- Tymetrix
- Digital Switchboard with
- MS Excel
- Legal Precision
drag and drop transfer
- MS PowerPoint
- Timeslips
- Boomerang
- MS Outlook
- Electronic filing
- Digital Transcription
- MS Access
- Notary Public
- Desktop Publishing