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Senior Systems Engineer resume

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Parsipanny, NJ

PROFESSIONAL EXPERIENCE:

October 2011 – Present SENIOR SYSTEMS ENGINEER 
Confidential 
Parsipanny, New Jersey

Principle Duties and Responsibilities:

  • Responsible for the planning, designing, implementation, configuration, deploying and troubleshooting of complex redundant and secure multi-layer customer networks in HCL America Data centers in addition to their world wide network.
  • Large Scale Datacenter deployments throughout the United States.
  • Conceptualize, develop, and evaluate the network architecture based on user and application requirements.
  • Troubleshoot any complex technical issues that arise from deployment.
  • Support the analysis, design, and testing of Voice over IP (VOIP) services.
  • Test new switches, routers, and encryption devices from various vendors before they are deployed.
  • Datacenter best practices including cable routing, power usage calculation and inventory tracking.
  • Interface with customers, vendors and internal groups to develop good relationships through the delivery of superior products/services.
  • Work cross-functionally with customers during the deployment of their complex networks. 
    Proactively track order status in cooperation with the Project Implementation Management team to research and resolve any pre-installation issues with designs as they are submitted.
  • Communicate and interact with clients and vendors on provisioning and installation issues.
  • Understand customer requirements and developing processes to achieve the desired result.
  • Perform testing as required to recreate network faults in a laboratory environment or to evaluate potential network design modifications.
  • Deal with escalations and multiple installation projects/priorities simultaneously.
  • Performs ongoing network fine tuning, upgrades and enhances to optimize Network performance, availability, stability and security.
  • Provides technical support and training to the team and end-users.
  • Responsible for creating documentation, visio drawings, managing IP ranges, performing IOS upgrades and configuration upgrades, switch standardization.

Key Skills/Knowledge includes:

Strong ability to design, configure, install and troubleshoot complex multi-vendor networks using protocols such as: 
OSPF, BGP, EIGRP, RIPv2static routes ,HSRP, VRRP, Spanning-Tree, including 802.1d and 802.1w 
Experience designing and implementing converged networks include the following: IP, ATM, Frame Relay, Gigabit EthernetMPLS traffic engineering and VPNVRF/VRF Lite 
Knowledge of L2 and L3 switching and MPLS (WAN) technologies, IP services, and routing protocols, including QoS, TCP, UDP, RTP OSPFv2/OSPFv3, BGP, MP-BGP , IPV6 and STP, HSRP, VRRP, VRF, MPLS, MPLS-VPN, MPLS-TE ,VPLS
Strong working knowledge in the following switching (L2) elements: VLAN\'s; trunking (802.1x); spanning tree; port aggregation (EtherChannels).

VoIP implementationand support experience with enterprise size design. Unified communications technology architecture design/support experience using SIP and H32379xx series IP phonesVWIC,DSP farmFXO, and FXS.

Implementing high-speed WAN networks (SONET, MPLS, point-to-point, OC12OC48OC192 Gigabit and 10 GB/s circuits).

Extensive knowledge of working with the following equipment:
Juniper, EX8200,M20/M40, M320, MX960,T640, Cisco 2600, 3600, 3750-POE, 3925/3945,7206 7500, 7600,
ASR 1002, GSR12000,CRS-1, CRS-3, 6513 (VSS technology), and Nexus 7010 switches.

Familiar with the following network management and planning tools: Packet Design (MPLS WAN Explorer), Visual Network Analyzers, Visual Performance Manager( Visual UpTime), Sniffers (Snort, Nessus), Solarwinds ORION NPM , NetScout,CiscoWorks, MRTG, HP Openview , LanCope,

Excellent organizational, interpersonal, oral, written communications and customer service skills.
Experience in the design and review/validation of network design (traffic flows, including gathering and planning for security requirements, component interoperability.

March 2011 – October 2011 SENIOR SYSTEMS/DESIGN ENGINEER 
Confidential
Annapolis, Maryland 21401 USA

Principle Duties and Responsibilities:

  • Responsible for the planning, designing, implementation, configuration, and troubleshooting of complex redundant and secure multi-layer customer networks in AT&T\'s Global Hosting Data Center, in addition to the world wide network.
  • Interface with customers, vendors and internal groups to develop good relationships through the delivery of superior products/services.
  • Proactively track order status in cooperation with the Project Implementation Management team to research and resolve any pre-installation issues with designs as they are submitted.
  • Communicate and interacts with clients and vendors on provisioning and installation issues.
  • Bring up new data centers, as part of AT&T\'s international datacenter design project( worked on the following sites: Toronto, Amsterdam, Bangalore, Hong Kong, London, Singapore and Brazil)
  • Member of the AT&T IPv6 design and implementation team.
  • Designing, provisioning and troubleshooting of network devices in an International datacenter (IDC) environment.
  • Deal with escalations and multiple installation projects/priorities simultaneously.
  • Performs ongoing network fine tuning, upgrades and enhances to optimize Network performance, availability, stability and security.
  • IP address management and ticket resolution.
  • Visio diagramming & network documentation

Key Skills/Knowledge includes:

Strong ability to design, configure, install and troubleshoot complex multi-vendor networks using protocols such as: 
OSPF, BGP, EIGRP, RIPv2static routes ,HSRP, VRRP, Spanning-Tree, including 802.1d and 802.1w 
Experience designing and implementing converged networks include the following: IP, ATM, Frame Relay, Gigabit EthernetMPLS traffic engineering and VPNVRF/VRF Lite 
Knowledge of L2 and L3 switching and MPLS (WAN) technologies, IP services, and routing protocols, including QoS, TCP, UDP, RTP OSPFv2/OSPFv3, BGP, MP-BGP , IPV6 and STP, HSRP, VRRP, VRF, MPLS, MPLS-VPN, MPLS-TE ,VPLS

Extensive knowledge of working with the following equipment:
Cisco, Juniper, and Brocade: 
Juniper 4500 and EX8200,M20/M40, M320, MX960,T640, Foundry Brocade BigIron 15000/FastIron Edge 12GCF, Cisco 2600, 3600, 3700, 3800,7200, 7500, 7600, GSR12000,CRS-1, CRS-3, 6500 (VSS technology),Nexus 5000 and 7000 switches. 
F5 Viprion, F5 3900.
Excellent organizational, interpersonal, oral, written communications and customer service skills.
Experience in the design and review/validation of network design (traffic flows, including gathering and planning for security requirements, component interoperability.
Strong understanding of TCP/IP, OSI Model, CIDR, LAN/WAN protocols.
Teragauge, Gigamon.

March 2010 – March 2011 SENIOR NETWORK ENGINEER 
Confidential
Washington D.C

Principle Duties and Responsibilities:

  • Responsible for the designing, planning, installation, configuration, maintenance and documentation of the sirius-xm network infrastructure within the USA, Canada and Worldwide.
  • Performs ongoing network fine tuning, upgrades and enhances to optimize Network performance, availability, stability and security.
  • Provide support to the Sirius-XM broadcast operation, technical operation and network operation centers.
  • Designs, architect and provides support of Routers, Switches, Security Solutions, VPNs, L4-7 Load Balancers, and Network Management Solutions across LAN/WAN networks.
  • Install, configure, troubleshoot, and monitor core network services such as fail-over, load balancing, bandwidth monitoring, and VPN.
  • Designing, testing, documenting, and deploying new network technologies
  • Provides recommendations on architectural changes and design enhancements to the infrastructure to improve reliably and performance, reduce cost, and anticipate company growth and acquisition.
  • Provides tier 2/3 support to operational infrastructure staff to provide technical leadership and expertise when issues are escalated.
  • Install, replace, test, activate and document new and existing WAN/LAN/MAN infrastructure.
  • On site support in the following areas: day to day operations (datacenter),design reviews, high level implementation plans, implementation support, configuration review, proactive network analysis, and knowledge transfer. Support multiple projects simultaneously.
  • Act as lead engineer for medium and large-scale technical projects that may involve multiple networks, departments and business partners.
  • Work with contractors, vendors, and co-location site staff in performing site improvements and maintenance
  • IP address management,remedy ticket resolution.
  • Provides advanced network engineering and design in support of enterprise network devices and services
  • Visio diagramming & network documentation.

Key Skills/Knowledge includes:

Strong ability to design, configure, install and troubleshoot complex multi-vendor networks using protocols such as: 
OSPF, BGP, EIGRP, RIPv2static routes ,HSRP, VRRP, Spanning-Tree, including 802.1d and 802.1w 
Experience designing and implementing converged networks include the following: IP, ATM, Frame Relay, Gigabit EthernetMPLS traffic engineering and VPNVRF/VRF Lite and Wireless-based technology
Extensive knowledge of working with the following equipment: 
Cisco routers(17xx, 26xx,28xx,36xx,37xx,38xx,72xx,75xx,76xx,GSR12000, MGX 8220, BPX 8600, ONS 15454), Juniper E, M and T series (ERX-1440 /1410M20/M40, T320/640), andCisco switches (29XX,35XX ,37XX,4500,65XX and Nexis 7000 )
Familiar with the following network management tools: Visual Network Analyzers, Visual Performance Manager( Visual UpTime), Sniffers (Snort, Nessus), Solarwinds ORION NPM , NetScout, EMC2 Smarts, CiscoWorks, MRTG, HP Openview , LanCope
Extensive experience of installation and maintenance of carrier-provided data communications circuits such as: T1/E1, 4XT1(MLPPP), DS3, SONET, (OC3,OC48 ), DWDM , 10 Gigabit Ethernet, Metro fiber
Ability to run a project, interact with necessary resources, and complete the project on time with little supervision.
Extensive datacenter network experience
Strong troubleshooting skills and effective troubleshooting methods including:
Layer 1 (copper cabling troubles / fiber signal strength), layer 2 (spanning tree, vlan tagging, mac address tracing),layer 3 (routing troubles, EGP versus IGP redistribution, BGP attribute studying, prefix length issues),layer 4 (firewall troubles), layer 5 thru 7.

2005 – Dec 2009 SENIOR NETWORK/SYSTEMS ENGINEER

Confidential, Rockville, Maryland

Principle Duties and Responsibilities:

  • Engineer, design, deploy,configure,support, document and troubleshoot complex LAN/WAN and VOIP networks for various engineering groups throughout the Visual Networks Engineering department..
  • Liaise with multiple networking vendors such as Cisco, Juniper, Avaya, Extreme, Foundary and Nortel to test their products on the award winning Visual Network Analyzers that provide visibility of all seven layers of the OSI model, in addition to real-time analysis of application utilization.
  • Project lead new Datacommunications products from concept to launch
  • Interface with the embedded, software and hardware engineers to design, implement and test new Datacommunication hardware and software that will be incorporated into the Visual Network Analyzers, which in turn will be utilized to monitor telecommunication carrier networks.
  • Liaise with telecommunication carriers and organizations such as: AT&T, Verizon business, NTTGlobal crossingLevel 3British Telecom, DeutschTelecom, France Telecom, Lockheed MartinNorthrop Grumman to aid them troubleshoot their networks utilizing Visual Network Analyzers, in addition to providing technical network design and support.
  • Support teams and departments enterprise wide with technical expertise in TCP/IPEthernetCisco routers , switches and various datacommunication protocols.
  • Decoding packets, analyze applications , network capacity planning and troubleshoot production problems using Visual Network Analyzers.
  • Participate in design and technology reviews, strategy meetings, and brainstorming sessions.
  • Write appropriate product development documentation and present for approval at the company Product Development Meetings.
  • Continuous monitoring of industry trends through networking, seminars, and trade publications

Key Skills/Knowledge includes:

Experience in designing and implementing LAN/WAN networks using routing protocols such as: OSPF, BGP, EIGRP, RIPv2, HSRP,GRE, Spanning tree and VTP in addition to designing and implementing MPLS for traffic engineering and VPNs
Experience in designing and implementing VOIP networks using, Cisco (Call manager) and Avaya products , knowledge of voice protocols such as: H323, Skinny, SIPAVAYA. Implementing codecs such as, G.711,G729a/b, G.723.1 on FXS,FXO and E&M interfaces. Management of VoIP networks using the Visual Performance management system, which displays real time MOS, PESQ, PESQ (MOS-LQO) and R-Factor (P.834) values on all calls flowing through the network in addition to jitterpacket loss and end-to-end delay. 
Extensive knowledge of working with the following equipment: 
Cisco routers(17xx, 26xx,28xx,36xx,37xx,38xx,72xx,75xx,76xx,GSR12000, MGX 8220, BPX 8600), Juniper E & M series (ERX-1440 /1410M20/M40), Nortel secure router 3120, andCisco switches (29xx,65xx, 3550 4500, 3750
Extensive knowledge of testing data and voice networks using, Spirent Abacus 5000 (Comprehensive device testing for effects on voice quality MOS, PSQM, PSQM+, PESQ, PESQ (MOS-LQO), J-MOS, R-Factor (P.834), E-Model R-Factor (G.107), Spirent AX4000 ( device fortesting, OC3-192 POS ATM, IP, PPP, Frame Relay and GigaBit Ethernet ) , Spirent Smartbits (device for testing applications such as IPQoS, VoIP, IP Multicast, TCP/IP, IPv6, MPLS, BGP and routing ) and IXChariot (device for measuring the impact of new technologies such as VoIP, IPv6, and multicast video)
Familiar with the following network management tools: Visual Network Analyzers, Visual Performance Manager( Visual UpTime), Sniffers (Snort, Nessus), Solar Winds, NetScout, EMC2 Smarts, CiscoWorks, MRTG, HP Openview ,Fluke Optiview network analyzer and reflector.
Extensive experience of installation and maintenance of carrier-provided data communications circuits such as: DDS, DSX, T1/E1 (G.703/704), 4XT1(MLPPP) , MLFR.15, DS3/E3 framed, T3, HSSI, DS3 ,FR-ATM ( FRF.8 and FRF.5) DS3/E3,OC3 over ATM, ATM IMUX, POS, Gigabit Ethernet
Knowledge of MS-Office Suite (Word, Excel, MS Project, Visio etc.)

2000 (April) to 2005 SENIOR NETWORK ANALYST ( Satellites and WAN operations)
Confidential, NW, Washington DC,

Principle Duties and Responsibilities:

  • Support of all INTELSAT\'s 26 in orbit geostationary satellites by designing and implementing mission critical, satellite and terrestrial data and voice networks which provide telemetry, tracking, and commanding data to the Satellite Control Center (SCC), Launch Control Center (LCC), International Operations Center (IOC), in addition to liaising with INTELSAT’s 6 Telemetry, Tracking, Commanding and Monitoring earth stations (TTC &M)., and 50 other earth stations.
  • Currently the network communications Project Leader for Commercial Launch Services (CLASS), this work entails obtaining requirements from customers (satellite manufactures and launch providers) and designing a network to support and meet their telemetry, commanding, and voice requirements, during and after spacecraft launches. Supported the following CLASS launches: Sirius FM 1, 2 and 3, GSAT 1, Echostar VI,VII,VIII, DirecTV, Telstar 18.
  • Provided support for the following INTELSAT launches: INTELSAT 9 series Spacecrafts, all manufactured by Space Systems Loral: 901, 902, 903, 904, 905, 906, 907, and the most recent10-02 via International Launch services Proton launch vehicle.
  • Designed and implemented the INTELSAT voice over FR network and finally migrated it onto the Cisco VOIP platform. Experience in working with ITAR controlled articles and associated compliance.
  • Awarded a Certificate of Achievement for my dedication and valuable contribution to the Intelsat IX Satellite Program.

Key Skills/Knowledge includes
Detailed knowledge of terrestrial and satellite networks, utilizing LAN and WAN, protocols such as:
DDS, T1/E1, ISDN, ADSL, DS3 /E3 (Framed and ATM), SONET (OC-3, OC-12) andPOS. In addition to the following encapsulation methods, HDLC, PPP/MLPPP,Multilink Frame relay, FR to ATM, FRF.5, FRF.8, and ATM. 
Extensive knowledge of the following routing protocols: OSPF, BGP, EIGRP,RIP V2 , in addition to using MPLS for traffic engineering and VPNs.
LAN protocols: Ethernet II, 802.2, 802.3, 802.5, VTP, Spanning tree, HSRP, and VLANs.
Extensive knowledge of Cisco routers and switches, these include the following series 2600, 2800, 2900XL, 3550, 3600,3700 3800,6500, 7200,7500 ,7600 and GSR 12000 in addition to Juniper M10and M20 series. I am also conversant with Clarent /NetPerformer 8000/9000 series.
Extensive knowledge of Cisco AVVID technology ( Voice over frame relay, IP and ATM) using SIP, Skinny and H323MGCP, Megaco (H.248) ,RTP, RTCP, Cisco call manager, unity express, IP Soft phones and AVAYA VOIP.
Fully conversant with the following analog and digital Interfaces : FXS, FXO and E&M 4w/2w (type I, II and V), Voice Compression Algorithms: G.711,G729a/b,G723.1,ACELP 8K, 5.8K, 4.8K, (Comfort noise) 
Proficiency with the network management tools outlined below, in addition to being able to extensively troubleshoot problems at any layer of the OSI model
HPOpenview, Ciscoworks, Visual Uptime,Sniffer( Snort, Nessus),NetscoutACT View 3000, Solar winds and EMC2 SMARTS.
Extensive knowledge of satellite systems such as: C, Ku and Ka-Bandssatellite modems, up converters, high power amplifiers, Clarent Skyperformer, RF Communications, IF,IDR, FDMA,TDMA,DAMA,EIRP,G/T, HPA,LNAs, Bit Frame synchronizer, antennas, SSPA,TWTA and VSAT technology

1998 (May) – 2000 (April) DATACOMMUNICATIONS SPECIALIST
Confidential.

Principle Duties and Responsibilities:

  • Responsible for the design, test, implementation, support, & management of MCI’s Frame Relay, ATM, IP and SDH networks throughout the U.K and Europe.
  • Monitoring of the MCI Worldwide network for the London Network MaSupport teams and departments enterprise wide with technical expertise in TCP/IP, Ethernet, and Cisco routers and switches.Support teams and departments enterprise wide with technical expertise in TCP/IP, Ethernet, and Cisco routers and switches.nagement Center (NMC).
  • Provided 24 x 7 on call support to the NMC.

Key Skills/Knowledge includes:
Design, configuration, implementation and management of FRAME RELAY, ATM, SDH and WDM/DWDM networks using: Cisco MGX/BPX switches. Cisco 2500 to 7200 routers.
Routing protocols such as: OSPF, RIP, EIGRP, BGP, TCP/IP. 
Extensive knowledge of ATM class of services, CBR, ABR, UBR, in addition to Frame relay traffic shaping.
FDDI,METROVIDEO,TCP/IP,ISDN,E1,T1,DS-3, & SDH,WDM, DWDM, and I- MUX technology.

EDUCATION AND QUALIFICATIONS:

Msc DATA COMMUNICATION SYSTEMS

Confidential University

Mains subjects include:

DATACOMMUNICATIONS, COMPUTERS NETWORKS, CODING FOR COMPRESSION AND DATA SECURITY, NETWORK DESIGN AND MANAGEMENT, OPTICAL AND WIRELESS COMMUNICATION SYSTEMS SATELLITE COMMUNICATIONS , GROUND SEGMENTS AND EARTH STATIONS , SPACEBASED COMMUNICATIONS. ADVANCED ENGINEERING MATHEMATICS, PROJECT MANAGEMENT, 
.
MASTERS DISSERTATION:" SATELLITE-BASED PERSONAL COMMUNICATION SERVICES
(This included a detailed analysis of Satellite based Communication Services, focusing mainly on Motorola\'s Iridium Satellite System, ICO global services, Project 21, Globalstar, INMARSAT,INTELSAT,SES ASTRA, in addition to the techniques they would use to provide communication)

Bsc (Hons) ELECTRICAL AND ELECTRONIC ENGINEERING

Confidential University

FINAL YEAR PROJECT: “Multi Component Gas Mixture measurement using an array of Gas Sensors and an Artificial Neural Network "(Program was written in C+).

Advanced Level: Mathematics (Pure and Applied), Physics and Chemistry

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