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Systems Administrator Resume

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Memphis, TennesseE

EDUCATION

Associate’s of Business in Computer Science

Slippery Rock University of Pennsylvania August 2008 – May 2011
Bachelor’s of Science in Information Technology

COMPUTER SKILLS
  • Microsoft programs: Microsoft Access, Excel, FrontPage, PowerPoint, Outlook, Publisher, and Word (2003 and 2007 editions of all)
  • Operating systems: Windows 95/98/2000/NT/Server 2003/Vista/7 and Linux Debian/Red Hat Enterprise operating systems
  • Adobe programs: Adobe Creative Suite Versions 3, 4, and 5. Includes experience in Dreamweaver, Flash, Illustrator, inDesign, and Photoshop
  • Other Programs: Google Apps, Lotus and WordPerfect; Peachtree Accounting Software; WordPress, Spiceworks, Wireshark, LastPass, Daemon Tools, Windows Ultimate Boot CD, Portable Apps
  • Specific Skills: Help Desk Support, Troubleshooting, PC repair, Cloud implementation, Systems Administration & Security, Network Administration, Project Management, and has worked with Unix Shell Scripting, HTML, JavaScript, and SVG

INTERNSHIP
Confidential,New Castle, PA May 2010 – March 2011

  • Google Apps rollout for organization including new email setup, group creation, shared calendars, Blackberry setup, and new application research and implementation
  • User creation, deletion, and right assignments via Windows Server 2003
  • Machine hardware / software inventory updating
  • Installation and setup of Spiceworks for monitoring and trouble ticket tracking
  • Software installation including full Windows 7 Professional OS and new machine rollouts
  • New Symantec Antivirus protection and product software rollouts for entire organization
  • Virus/Malware/Spyware detection and removal via Symantec and Malwarebytes
  • Has worked with Comcast to ensure network performance standards
  • Network wiring and troubleshooting
  • Wireless installations including Astaro firewall management and WiFi setup
  • Created Batch files to organize software and maintain temp file deletion
  • Used disc imaging process via CloneZilla to create Operating System files
  • Has done research on multiple products including Google Apps and other applications to ensure organizational efficiency

Confidential,New Castle, PA January 2008 – March 2008

  • Maintained, operated, and edited Scottish Rite Cathedral website via Microsoft FrontPage
  • Managed membership database for the 32° Masonry Group
  • Created flyers for upcoming Cathedral events
  • Conferred with the public by telephone or in person to provide information about events

WORK EXPERIENCE
Confidential,New Castle, PA May 2008 – August 2008

  • Took inbound and outbound telephone calls
  • Sold TimeWarner Cable to aspiring customers in North and South Carolina
  • Sold memberships to lawyers representing the American Bar Association

Confidential,New Castle, PA September 2005 – May 2008

    • Trained kitchen and dining room personnel and performed multiple tasks without supervision

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