Network Technician Resume
UsA
OBJECTIVE:
Seeking a Network Technician position where my technical training, problem solving abilities, and communication skills will be utilized to increase overall company efficiency.
SUMMARY OF QUALIFICATIONS:
- In depth knowledge of TCP/IP; technical skills in hardware, networking, and Windows and Cisco operating systems.
- Certifications: A+ Certified. MCTS: Vista Configuration, MCSA, and Cisco CCENT (expected by 04/2010). Cisco CCNA in progress.
- 10+ years experience customer service /warranty work.
TECHNICAL SKILLS:
MS Windows Server 2003 and Windows XP and Vista; Active Directory, DHCP, WINS, RRAS, IPSEC, Hardware/Software Troubleshooting, LAN/WAN, TCP/IP, Cabling, Cisco IOS routers, Cisco IOS switches, RIPv2, EIGRP, OSPF, network tools including Wireshark, SDM, and terminal programs.
TECHNICAL TRAINING:
Confidential,Leawood, KS 06/2009 - Present
Network Administrator Program
Technical Competencies:
- Installing and supporting Windows XP/2003 in virtual environment.
- Basic configuration of the Desktop and IE.
- Configuring, managing, and maintaining hardware.
- Creating users and groups in a domain and on local machines.
- Managing a network with local and group policies.
- Planning and designing a network environment.
- Installing, configuring, and managing WSUS.
- Knowledgeable in security, optimizing server performance, and troubleshooting, disaster recovery, and printer management.
Professional IT Project Experience (virtualized and non-virtualized):
- Designed, planned, and implemented a Windows 2003 Enterprise domain structure for a corporation.
- Designed, built and implemented a network infrastructure that connected two separate business entities in multiple networks.
Soft Skills Training:
- Customer Service; Communication; Influence; Conflict Management; Telephone and E-mail etiquette.
Certifications:
- A+ Certified.
- MCTS: Vista Configuration, MCSA and Cisco CCENT(expected by 04/2010)
- Cisco CCNA in progress.
PROFESSIONAL EXPERIENCE:
Confidential,Liberty, MO 02/2003 Present
Superintendent
- Superintendent for Jim Robertson Jr.; Home Builder.
- Work with home buyers and subcontractors.
- Troubleshoot warranty work and ensuring customer was satisfied.
Confidential, Self Employed 10/2000-02/2003
Owner/Operator
- Worked directly with Builders and Homeowners, designing and implementing custom trim work.
- Troubleshooting warranty work.
- Managed employees.
Confidential, Kansas City, MO 09/1991-10/2000
Professional Interior Trim Carpenter
- Managed small trim crew.
- Worked directly with builders designing custom trim work for model homes and for their clients’ needs.
- Troubleshooting warranty work.