Administrative ASSISTANT RESUME Portland OR - Hire IT People

Professional Experience

Confidential,Portland, OR 2004 - Present
Cosgrave Vergeer Kester LLP

Strategize firm’s long-term plan for business intelligence, analytics and operations; develop plans to ensure the firm mines the most valuable knowledge possible from those systems.
Manage architecture, telecommunications, networks, programming, media, desktops, and applications or the organization.
Administrative and operational management of a large staff (55+).
Collaborate with other departments to maintain an effective technology plan that serves all business needs.
Designed and implemented comprehensive disaster and business continuity plan.
Prepare financial reports and review budgets while maintaining financial responsibility for all technology purchases, maintenance and research.
Analyze trends in organizational practice, profitability and management based upon knowledge gained from business intelligence and data warehousing.
Assess and communicate risks associated with technology-related investments and purchases.
Establish goals, policies and priorities for operational environment.
Developed reputation regionally as an effective and knowledgeable CIO.
Develop and measure Key Performance Indicators (KPIs) for all aspects of firm technology.
Conduct regular risk assessments and quality assurance reviews to evaluate security compliance and to identify potential gaps in policies, procedures and processes.
Oversee implementation of technology and ensure its continuing quality of operation.
Develop and communicate business/technology alignment plans to executive team, shareholders, and stakeholders and achieve stakeholder buy-in.

Achievements:

Zero lost profits due to downtown since I took over a failing system in 2004.
No incidences of security breach, including piracy, virus, Trojan, theft, phishing, hacking or other means into our IT systems within my tenure. The organization had been victimized prior to my arrival and changes made to security practices have prevented any other issues.
Oversaw project to move firm while designing build-out of new facilities, including server room and network design.
Revision and revolutionize firm’s financial reporting using technology that supports business intelligence and analytics via SQL databases.
Strategized, developed and implemented firm’s disaster recovery and business continuity plan.
Managed planning, executing and ongoing development of the organization’s networks, architecture, telecommunications, desktops and applications by making sure all are up to date, viable, available and effective.
Created data warehousing for the firm’s information, ranging from billing data to documents to contact information and many other types of valuable knowledge.
Substantially reduced overhead and operating costs through consultant reduction/elimination and the elimination of inefficient technologies. Additional overhead was reduced as much as .75% of the firm’s total revenue.
Implemented and spearheaded the use of the firm’s Case Management System, resulting in the firm’s first efficient use of a shared system of case knowledge. This included the firm’s effective use of a Document Management System.
Chair the firm’s technology committee and effectively explain and collaborate on the firm’s technology goals with partners and other executive management members.
Co-founded and organized the firm’s Electronic Discovery Practice Group while spotlighting the firm’s expertise in this area through numerous speaking engagements.
Increased cost recovery efficiency for the firm by as much as 350% over previous cost recovery system.
Many other examples upon request.

Director of Information Technology and Attorney – Portland, OR 2001 - 2004
Confidential,
Oversaw and implemented all aspects of the firm’s technology and billing practices.

Moved the firm away from localized document control to centralized document control and billing.
Modernized collections practices.
Advised and consulted clients regarding estate tax planning, Medicaire planning.

Manager/Programmer – Amarillo/Lubbock, TX (Part-Time Telecommute) 1991 - 1999
Confidential,
Software startup providing 911 emergency calling services.

Helped to manage SDLC process.
Assisted in managing customer demand interfacing.
Consult with other employees on best practices and problem solving.

Education

Juris Doctor
Bachelor of Pyschology

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Administrative Assistant Resume

Portland, OR

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