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Network Administrator Resume

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Saint Charles, MO

SUMMARY

Highly Motivated, goal-oriented, and collaborative IT professional with experience applying hardware and software design, hardware installation, administration, and configuration to support growing businesses. Proven analytic and problem-solvingskills with the keen ability to assess needs, define requirements, develop value-added solutions, and executetechnical solutions that streamline and improve operating efficiencies. Ability to communicate with technical andnon-technical audiences. Develop system documentation and create policies to meet the needs of dynamic and
Continuously changing environments.

PROFESSIONAL EXPERIENCE

Central Credit Services, Confidential, March 2009 - January 2012

One of the Midwest largest collection agency firms in terms of financial resources, provided first-level technical support for global IT infrastructures supporting 500+ employees throughout the U.S. and remotely overseas.

Network Administrator, Integrations Specialist/Help Desk Technician/Technical Advisor/ Sub- Coordinator Midwest.

  • Provided special assistance to key departments including equity, fixed Income, Investment Banking and Executive support. Supported remote access Cisco VPN Secured access for desktop end user support.
  • Escalated issues as needed and maintained communication with customer and Technical teams. Extensively utilized remedy to record and track issues daily.
  • Worked independently on weekends providing sole support fora 24 hr. internationalphone, data, security operations.
  • Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a 4 locations doing approximately $2 million in business annually. Support 400 internal
  • External end users on a daily basis using Microsoft Server 2008 and Wyse terminals.
  • Defined and implemented improved corporate network policies regarding the remote locations phone and data transfer
  • Designed and implemented AVAYA VoIP offices, and managed the Cisco Avid VoIP network, includingUnity voice mail and unified messaging.
  • Configured and managed AD, Exchange, DHCP, WSUS, WDS, DNS, Antivirus, and backup servers in the LAN/WANcorporate network.
  • Established security policies for systems, and designed and managed secure networks for client.
  • Lutheran Geriatric Adult Center - Systems Engineer/Instructor, St. Louis, Mo.
    2012-Present (Contracted)

      • Configured servers to meet specific requirements for secure health care patient data. Overseeing all data matched records and developed LAN/WAN network for state and government remote access.
    • Full cabling and hardware including hard drives, memory, planners, and videocards, token ring raid arrays, and load software as needed per customer's request.
  • Volunteer weekly computer classes for elderly.
  • Deployed data/phone/ and video server integrations
  • Nextgenerationsnetworks LLC. St. Louis, Mo.06/05 - 02/09

    Owner Multi-Media Integrations/Commercial and Business Technical Network Administrator/Consulting Duties (Private Business) 4/04/-06/07/2008


    General Contracting/ Technical Consultant/ and Lead Integrator Contracts for the Grand Center business Center Mid Town.

    Recommended and implemented phone/data network security design upgrades and modifications to improve day to day operations and system security measures.

      • Medinah Temple of the Arts and Education integration
    • Continental Life Service Agreement Contract
  • Opera St. Louis network development and build
  • Jeff Vander Lou Multi-Media Infrastructure
  • Mt. Zion Missionary Baptist Church Phone and Internet computer room build
  • Tuxedo Room Multimedia,Cisoc Phone, Internet Integration
  • Linen Lofts and (MDU)Direct TV Satellite Installations and support
  • Webster University Arts Theatre, Design Multi-Media Theater Cart for class presentation.
  • American Broadband Inc. Installation/ Comcast cable Co.
    Director of Operations of Sales/ Installations Chicago, IL. 04/04-05/05 4/04 - 3/04

      • Managed 3 field audit & installations contractor groups of 80 men and women.
    • Audited & Installed high speed data with existing outside digital phone and video lines for MDU/SFU complexes and residential homes.
  • Managed a sales team which generated lead sales and installations over $$200, 00.
  • Managed on the job training for local high school graduates involving control and cut audits, and home and business full-service installations.
  • Edward Jones Investment-Cbiz Information Systems, Technician/Project Engineer/ Tri-Tek Field Service Team. St. Louis, MO. 06/2000-10/03

      • Maintained North, South, and West campus network service calls and internal network equipment
    • Successfully handled analog and digital phone line trouble shooting, repair and installations. CCTV cable installations, maintenance, and trouble shooting
  • Successfully installed over 400 LAN/WAN networks, technical support for current (W.A.H.) work at home and remote contracting networks.
  • Configurations and installations of Cisco 800, 1600, routers and switches.
  • Maintained IBM, Dell, H.P., Blade servers, PL3000, and Net Vista terminals, troubleshooting and software installations.
  • Performed network laser printer maintenance and troubleshooting; Genicom 7170, LN-17, H.P.
  • Performed development and maintenance of Edward Jones Midwest remote branches and internal network equipment.
  • Performed installations of category 3, 5, 6, Silver Satin, fiver0ioptics and coaxial terminations
  • . Apart of the pre-roll out and installation Gilat to Home satellite and internet home links. After each installation tested Wi-Fi broadband stability
  • Installed & Pointed Satellite Dish for pre-trial test for what is now called Dish -Network, Hughes Satellite Networks Technology.
  • Military Background: Maintained Top Secret Clearance 01/90- 05/2000
    Operations Specialist/ Joint Task Force Intelligence/ Logistics Coordinator

    Operations Specialists specialized training

    Thru extensive training; able to developed a wide variety of assets strategically and tactical available to me. Responsible for the organized collection, processing, display, competent evaluation and rapid dissemination of pertinent tactical combat information to command and control stations, upon which sound tactical decisions may be made.

    Combat Watch Officer, Land ,Air,Submarine,JTF Support coordination,

    Maintain Combat Information Center (CIC) displays of strategic and tactical information, including various plotting boards and tables depicting position and movement of submarines, ships and aircraft as well as tote boards containing data relevant to the tactical picture.

    Served on board U.S.S. Belleau Wood (LHA-3) Link 11/16 Satellite Freq. Tech.

    • ª1991 Navigational and Amphibious support relief efforts hurricane, I-Nikki
    • ª1995 Amphibious, intelligence and navigational support for Operation United Shield, JTF
    • ªRescue relief for support, Black Hawk Down conflict Mogadishu, Africa
    • ª1998 Joint Task Force operations Stuttgart, Germany, logistics coordinator and Intel Specialists for the JTF Special Forces, Bosnia.
    • Operated a variety of computer-interfaced detection, tracking and height-finding radars
    • plotted a ships position, heading, and speed, using computerized or manual trigonometric methods
    • maintain a tactical picture of the surrounding seas by plotting and maintaining a visual representation of ships, submarines and aircraft in the area, including friendly, neutral, hostile and civilian contacts
    • use secure and non-secure radio in communicating, in plain voice or coded signals, with other air, sea or land units to coordinate tactical and combat evolutions
    • operate common marine electronic navigation instruments including radar and satellite systems, plot own ship\'s position and movement on charts and make recommendations in navigation to the Officer Of The Deck
    • provide target plotting data to the Command and Control based on information received from target tracking devices
    • make recommendations to Command and Control regarding tactical and combat procedures
    • assist in coordination and control of landing craft during amphibious assaults
    • communicate with spotters, plot and make calculations to adjust fire during Naval Gunfire Support missions
    • coordinate and assist in plotting and ship maneuvers for emergency evolutions such as man overboard and other search and rescue (SAR) activities
    • provide assisted and direct air control of combat aircraft in anti-air and anti-submarine warfare

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