Objective:

To obtain a position as an Information Technology Professional within a quality company that can utilize my extensive knowledge and experience in LAN/WAN technologies and support within an enterprise environment.

• Microsoft Certified System Engineer (MCSE)
• Cisco Certified Design Professional (CCDP)
• Cisco Certified Network Professional (CCNP)
• Sun Certified Systems Administrator (SCSA)
• Cisco Certified Design Associate (CCDA)
• Cisco Certified Network Associate (CCNA)
• CompTIA Certified Computer Technician (A+)

• 14 years of solid experience in the IT field performing various functions including network design, network administration, project management, as well as technical and desktop support.
• Proven proficiency in handling and resolving technical issues for business and technical users.
• Exceptional track record in completing projects ahead of schedule and under budget.
• Excellent troubleshooting and documentation skills
• Proven ability to effectively communicate with senior management, technical staff, third-party vendors, and non-technical end users.

Network Hardware : Cisco 2600, 3600, 7200 series routers, Cisco Catalyst 1900, 2900, 3550, 5000, 6500 series switches, Cisco PIX 500 series firewalls, VPN Concentrator, Intrusion Detection System (IDS), HP ProCurve 2610-24/48, 4208 series switches, Sonicwall, patch panels, UPS, Ethernet cards, IBM compatibles, Intel CPUs and motherboards, hard drives, tape drives, printers, PDA’s, Cat5 Cable/connectors & punchdownblock.
Network Operating Systems:Cisco IOS 12.x/PIX 6.x/VPN 13.x, Microsoft Windows, 2000, XP, 2003 Redhat Linux/Debian, Sun Solaris 8
Network Technologies:Ethernet, Fast Ethernet, Gigabit Ethernet, RAID, T1, dial-up, serial, fiber, DHCP, TFTP, POTS, DNS, WINS, Terminal Services, Wireless 802.11b, 802.11a, 802.11g, DSL and Cable Modems.
Network Protocols:TCP/IP, PPP, Frame Relay, ISDN, RIP, RIPv2, EIGRP, OSPF, IS-IS, BGP, HSRP, VoIP, VoFR
Enterprise Applications : Cisco VPN Client Software, CiscoWorks, Exchange Server 5.5/2000/2003, SQL server 7.0/2000, IIS 4/5/6, Symantec BackUp Exec, MS Office Suite 2003, MS Visio, MS Project, Adobe Acrobat, Symantec & McAfee Antivirus & Spamware, Symantec Ghost, Drive Image, Partition Magic, pcAnywhere, Telnet, FTP, VMWare
Security: Cisco Access Lists, VPNs, IPSec, Implementing and Enforcing Security Policies, NAT, PAP, CHAP, VLANs, TACACS+, RADIUS, IDS

Education: ,

Network Master Program Graduate Level Enterprise Trainin
Microsoft Certified Systems Engineer Program
Electronics and Computer Repair Certificate Program

Confidential, 09-11/2009, CA
Lead Network Engineer

• Lead a team to upgrade firmware, configure and install HP ProCurve Switches and install single mode fiber for California Dept. of Corrections and Rehabilitation(CDCR) for the SOMS/CITIP project at several State Institutions.
• Troubleshoot high level network problems, supervised team members and helped with any issues.
• Coordinate d with state prison personnel to insure smooth delegation of duties to team members and to meet all project guidelines and deadlines.
• Responsible for all documentation, testing, inventory and being liaison between team members and project manager.

Confidential,7/2007-5/2009 Sacramento, CA
LAN Administrator

• Configuration and support for Active Directory, LAN, Windows 2003 servers, VMware ESX server, Windows XP for 200+ users.
• Troubleshoot and maintain network, desktops, laptops and other computer equipment. Install and maintains local area network hardware and software.
• Coordinate purchasing and installation of hardware and software for users.
• IT projects assigned by supervisors.
• Coordinates network schedule, backups, and downtime to users. Monitor and maintain network stability.

Confidential, 1/2007-7/2007 Sacramento, CA
LAN/WAN Infrastructure Project Manager

• Transition and installation of new security tools such as firewalls and other network traffic filters. Network site development. Continually asses, revise, document and standardize hardware, software and upkeep of existing documentation.
• Maintain and document ongoing periodic maintenance activities for department systems. Implement and take lead role in ongoing infrastructure activities via project management and state guidelines including purchasing software, hardware and contracting through CMAS and other state agency ordering processes. Consult on infrastructure configuration and implementation.
• Other required activities such as writing charters, project plans and management written reports.

Confidential, 1/2004-10/2006 McClellan, CA
Network Administrator

• Configuration and support for Active Directory, LAN/WAN, Exchange 2003 in a cluster, SQL 2000, Windows 2000/2003 servers, Storage Area Network (SAN), Windows XP for a 3500 employee company.
• Direct internal/external user support in multiple locations. Troubleshoot and maintain network printers, desktops, laptops and other computer equipment. Install and maintains local area network hardware and software, including servers, switches, firewalls, routers & peripherals. Coordinate purchasing and installation of hardware and software for users. IT projects assigned by CTO.
• Coordinates network schedule, backups, and downtime to users. Monitor and maintain network stability.

Confidential, 2002-2004 Sacramento, CA
Team Lead/Network Engineer

• Worked for various agencies such as AeroJet, Ameriquest Mortgage, Delta Dental, UC Davis as team leader in hundred plus machine rollouts/upgrades.
• Assisted with network and Cisco equipment

Confidential, 7/2001 7/2002 Rancho Cordova, CA

• Solely responsible for end-to-end administration of a multi site WAN comprised of 5 locations, 14 servers, 6 routers, firewall, switches/hubs, 14 wireless nodes, fiber connectivity and approximately 100 users within a Windows environment. Specific responsibilities included consulting with senior management in the development of various IT solutions designed to streamline business processes, updating and adding hardware as needed, modifying WAN protocols, maintenance and troubleshooting of existing Frame-Relay connection, as well as the implementation of wireless technology in various segments of the WAN.
• Additional responsibilities included coordinating with dial tone providers on the roll out of a VoIP phone system, and implementing QOS standards and practices. Specific duties included providing support and assistance for all phones, voicemail, and faxing products, implementation and maintenance of VPN client connections, as well as administration and training of users on new call center software and procedures.
• First and second level desktop support duties included all troubleshooting and repairing of any hardware/software problems for clients and servers, adding/deleting users, managing all security and group policies, maintaining various software applications, ensuring compliance with all licensing standards, design and implementation of disaster recovery protocols, updating all server patches, and acting as liaison to software, hardware and communication services vendors.

• Primarily responsible for all troubleshooting, repair, and administration of all network components. Specific duties included building, configuration and integration of high-end servers and workstations, routers, hubs, and switches throughout the LAN/WAN environment.
• Administrator duties included setup and configuration of Windows 2000 servers, adding and deleting users, changing permissions and network policies, as well as administration of user accounts and policies within an Exchange Server 2000 environment, and evaluated equipment proposed for the implementation of a Cisco Aironet wireless LAN including wireless video and web video for state agencies as well as private enterprises.
• Provided all users with training in the efficient use of Microsoft Windows 2000 and Exchange 2000 including preparation, setup and making classroom handbooks and handouts.

• Primarily responsible for all troubleshooting, repair, and administration of all network components. Specific duties included building, configuration and integration of high-end servers and workstations, routers, hubs, and switches throughout the LAN/WAN environment.
• Administrator duties included adding and deleting users, changing permissions and network policies, adding and deleting e-mail accounts on Exchange Server 5.5, performing back-up and restore procedures using Back-up Exec.
• Managed several projects exceeding $500,000 including procurement, scheduling and budgeting for several Federal agencies
• Supervised employees in customer accounts including hiring, dismissing, employee performance reviews and addressing employee issues and morale for federal contract.

• Provided all first and second level technical support including troubleshooting, diagnosing & repairing several major brands of desktop, server, and laptop computers, troubleshooting and repair of monitors and LaserJet printers, troubleshooting of Windows 95/98 & WinNT 4.0 Workstation/Server operating systems, installation of networks and networking components, and configuration and testing of newly added network nodes for the State of California CMAS contract as well as large private enterprises.

• Built, configured, tested & repaired new Dell computers/monitors and HP printers/scanners for the County of Sacramento and the State of California. Troubleshoot diagnosed & repaired Packard Bell computers & Dell servers. Received and shipped product using FedEx, UPS, and Golden State Overnight, including RMA.