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Administrative Assistant/manager Resume

4.00/5 (Submit Your Rating)

Stroudsburg, PA

OVERVIEW:

  • Motivated, peak-performer with proven leadership skills in diverse environments.
  • Organized and goal-oriented professional with a verifiable record for enhancing growth and improving operational procedures.
  • Recognized as a highly creative, solution-focused individual who welcomes challenges and new responsibilities.

EXPERIENCE:

Confidential, Stroudsburg, PA,2004 to Current,Administrative Assistant/Manager

  • Responsible for setting up all operational systems to run a music school and recording studio. Handled all incoming calls, scheduling for both students and studio clients, maintained calendars for all teachers and engineers. Responsible for accounts payable/receivable, payroll, expense reports, advertising and marketing materials and travel arrangements for engineers and clients.

Confidential, Hatfield PA,1998 to 2004,Operations Manager, Systems Administrator

  • Set up customer service, warehouse and manufacturing departments for new PA branch. Purchased all furniture, supplies and equipment needed, hired and trained all employees and implemented all operating systems.
  • Scheduled meetings, conference calls and trained other Operation Managers for the V.P. of Operations.
  • Created and implemented pricing structures for customers, leads program for sales reps and a tracking system for all components used on custom assemblies in case of factory recall. Also created customer databases and distribution lists and trained all other Operation Managers on its use to increase sales.
  • Continuously created specialized reports for fifteen U.S. branches to aide in operating departments, cutting costs and managing inventory.
  • Negotiated special pricing from vendors.
  • Trained employees on Microsoft Outlook, Word, Excel and Trend, our specialized OS.
  • Analyzed freight expenses and implemented cost saving measures including negotiating national contracts with UPS, Roadway, ABF and Eagle on domestic and international shipments.
  • Developed and distributed a company-wide freight manual outlining all new cost saving procedures.
  • Produced an annual freight savings of $150,000.00 in the first year.
  • Instrumental in the PA office being the first Metron branch to show a profit in their first year.
  • Appointed one of three people as a super-user for our future sales operating system, Navision.
Confidential, Allentown PA, 1995 to 1998,Office/Warehouse Manager
  • Lead team in implementing a new customer service office and warehouse for expanded PA branch.
  • Hired and trained all employees and created office and warehouse operating systems.
  • Implemented pricing structures for customers and monthly service level tracking systems.
  • Managed inventory.
  • Scheduled meetings, travel and conference calls.

COMPUTER PROFICIENCIES:

  • Excel, Word, Outlook, Access, QuickBooks, Trend and versed on AutoCAD Lite and PowerPoint.

EDUCATION: Confidential

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